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Sheila - 08 May 2008 03:58 GMT

It won't let me delete all my deleted mail. What can i do, it just started
acting this way a couple days ago.

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Brink - 08 May 2008 04:13 GMT

Sheila;705829 Wrote:

> It won't let me delete all my deleted mail. What can i do, it just
> started
> acting this way a couple days ago.

Hi Sheila,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62560-windows-mail-problems.html)

Shawn

Signature

Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

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Sheila - 08 May 2008 04:40 GMT

Thank you for your help. It's not letting me download this.

> Sheila;705829 Wrote:
> > It won't let me delete all my deleted mail. What can i do, it just
[quoted text clipped - 17 lines]
>
> Shawn

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robertmiles@bellsouthNOSPAM.net - 08 May 2008 05:35 GMT

It opened for me. You may be having problems with the parentheses, so
try:

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html

If it still won't open, try this as a temporary fix until you can open that
site:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If both the 32-bit version and the 64-bit version
refuse to install, you can also try the Vista SP1 update, which
contains this hotfix and much more, if you haven't installed it already.
Expect this update to take hours longer to install, though.

http://support.microsoft.com/kb/936330

> Thank you for your help. It's not letting me download this.
>
[quoted text clipped - 19 lines]
>>
>> Shawn

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Gary VanderMolen - 08 May 2008 05:45 GMT

Not sure what that means. How does it let you know that it won't
let you? Is there an error message when you try?

Signature

Gary VanderMolen, MS-MVP

> Thank you for your help. It's not letting me download this.
>
[quoted text clipped - 19 lines]
>>
>> Shawn

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Brink - 08 May 2008 08:10 GMT

Sheila;705854 Wrote:

> Thank you for your help. It's not letting me download this.
>
[quoted text clipped - 28 lines]
> > > '*VISTA FORUMS*' (http://www.vistax64.com)
> > > *Please post feedback to help others.*

Sheila,

What is it not letting you download?

If you mean the KB941090, then try downloading it from here:

'Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista'
(http://support.microsoft.com/default.aspx/kb/941090)

Shawn

Signature

Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

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Sheila - 09 May 2008 04:11 GMT

Ok i was able to download, then it said my computer didn't need it.
So i still can't delete my mail.

> It won't let me delete all my deleted mail. What can i do, it just started
> acting this way a couple days ago.

Reply to this Message

Brink - 09 May 2008 04:20 GMT

Sheila;706840 Wrote:

> Ok i was able to download, then it said my computer didn't need it.
> So i still can't delete my mail.
>
> > > It won't let me delete all my deleted mail. What can i do, it just
> > started
> > > acting this way a couple days ago. > >

Sheila,

Did you download the correct 32 bit or 64 bit version for your version
of Vista?

If yes, then try the manual methods here to see if they will work for
you.

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html

(Expanded. Remove the space after http: )
http: //www.vistax64.com/tutorials/62560-windows-mail-problems.html

Hope this helps,
Shawn

Signature

Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

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Steve Cochran - 09 May 2008 13:43 GMT

Go to Windows Update and get Vista Service Pack 1 and that will fix it.

or go here:
http://windowshelp.microsoft.com/Windows/en-US/windowsvistasp1.mspx

steve

> Ok i was able to download, then it said my computer didn't need it.
> So i still can't delete my mail.
>
>> It won't let me delete all my deleted mail. What can i do, it just
>> started
>> acting this way a couple days ago.

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