Vanishing email

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*matilda* - 12 May 2008 05:52 GMT

I have only been using Vista for 2 days, and am having trouble with
received emails disappearing.

I was checking my inbox, and watched 4 emails being received, then one
of them just vanished. The message said 4 new messages.

I have checked deleted items and junk e-mail. The current view is set
to show all messages.

I have McAfee Security Centre installed. Have checked the logs but
nothing there either.

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*matilda*

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Gary VanderMolen - 12 May 2008 07:39 GMT

As a test, uninstall McAfee, reboot, then try Windows Mail again.
Let us know the result.

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Gary VanderMolen, MS-MVP

> I have only been using Vista for 2 days, and am having trouble with
> received emails disappearing.
[quoted text clipped - 7 lines]
> I have McAfee Security Centre installed. Have checked the logs but
> nothing there either.

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Steve Cochran - 12 May 2008 10:21 GMT

McAfee is not compatible with WinMail. See point 3 here and the section on
WinMail: www.oehelp.com/OETips.aspx#3

steve

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*matilda* - 18 May 2008 12:26 GMT

Thanks for your replies. I have been waiting for it to happen again
before uninstalling McAfee.

Good news is that I found them. I have found a McAfee anti-spam folder
in the inbox, that I did not know was there.

Luckily I do most of my work on my other computer (XP), so will
continue to use that for email.

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*matilda*

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Gary VanderMolen - 19 May 2008 00:42 GMT

If you continue to let McAfee mess with your email, expect
problems with Windows Mail in the future.

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Gary VanderMolen, MS-MVP

> Thanks for your replies. I have been waiting for it to happen again
> before uninstalling McAfee.
[quoted text clipped - 4 lines]
> Luckily I do most of my work on my other computer (XP), so will
> continue to use that for email.

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