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Windows Forum / Windows Vista / Mail / May 2008

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Can't send mail error 550

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Tracey - 24 May 2008 03:45 GMT
Hi... My email will not send to any domain except my own. So I can
successfully send myself email, but no one else. I have been using the
program for six weeks with my anti-virus, Trendmicro, successfully. I can
move and delete my messages left in my outbox. It applies to all messages
except my own domain's.

Here is the message I receive:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'anyone@anywhere.com'. Subject 'Re: CRMF
Desig Letter', Account: 'pop-server.roadrunner.com', Server:
'smtp-server.roadrunner.com', Protocol: SMTP, Server Response: '550 relaying
mail to anywhere.com is not allowed', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Many thanks for your help. Tracey
Gary VanderMolen - 24 May 2008 05:38 GMT
That error message means you were trying to send through
RoadRunner's SMTP server while connected to the Internet
through a different service than RoadRunner.
Were you using a laptop away from home? If so, use webmail
to send when away from home.

Signature

Gary VanderMolen, MS-MVP

> Hi... My email will not send to any domain except my own. So I can
> successfully send myself email, but no one else. I have been using the
[quoted text clipped - 16 lines]
>
> Many thanks for your help. Tracey
Tracey - 24 May 2008 06:33 GMT
Hi Gary,
I'm using a laptop at home. Like the posts above mine, everything was
working fine until yesterday morning. There are no other servers involved and
my wireless is turned off. Any thoughts?
Thanks!

> That error message means you were trying to send through
> RoadRunner's SMTP server while connected to the Internet
[quoted text clipped - 22 lines]
> >
> > Many thanks for your help. Tracey
robertmiles@bellsouthNOSPAM.net - 24 May 2008 15:04 GMT
You might check if you're supposed to use a different RoadRunner server:

<http://help.rr.com/AA/rrwho.aspx?ReturnUrl=%2fHMSLogic%2femail_help_topic.aspx%3
ftopic%3dE%2bmail&topic=E+mail
>

> Hi Gary,
> I'm using a laptop at home. Like the posts above mine, everything was
[quoted text clipped - 36 lines]
>> >
>> > Many thanks for your help. Tracey
Gary VanderMolen - 24 May 2008 19:56 GMT
If you have verified that your Internet connection is from RoadRunner,
and the option "My server requires authentication" is enabled, then
the only other cause I can think of is a temporary server malfunction.
Until that is fixed, send via RoadRunner's webmail or get a free
Gmail account.
Signature

Gary VanderMolen, MS-MVP

> Hi Gary,
> I'm using a laptop at home. Like the posts above mine, everything was
[quoted text clipped - 28 lines]
>> >
>> > Many thanks for your help. Tracey
Tracey - 24 May 2008 06:36 GMT
Also, I've tried clicking on the authentication buttons, back and forth.
Nothing works.

> That error message means you were trying to send through
> RoadRunner's SMTP server while connected to the Internet
[quoted text clipped - 22 lines]
> >
> > Many thanks for your help. Tracey
Frank Saunders MS-MVP IE,OE/WM - 24 May 2008 18:57 GMT
> Hi... My email will not send to any domain except my own. So I can
> successfully send myself email, but no one else. I have been using the
[quoted text clipped - 15 lines]
> mail to anywhere.com is not allowed', Port: 25, Secure(SSL): No, Server
> Error: 550, Error Number: 0x800CCC79

550 Relaying errors:
http://www.insideoe.com/problems/errors.htm#550relay

Signature

Frank Saunders MS-MVP IE,OE/WM
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