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Windows Forum / Windows Vista / Mail / May 2008

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can´t get e-mails with my new windows vista

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Karl Heinz Hofbeck - 26 May 2008 09:55 GMT
i can only send but not receive e-mails with my new vista-notebook,
i´m sure that i´ve correctly installed all the server-dates for the
pop3-server,
the hot-line cannot helb as well,
may be anybody can give me further informations?
thanks in advance
karl heinz hofbeck
mac - 26 May 2008 10:04 GMT
>i can only send but not receive e-mails with my new vista-notebook,
> i´m sure that i´ve correctly installed all the server-dates for the
[quoted text clipped - 3 lines]
> thanks in advance
> karl heinz hofbeck

Please select and right click>copy the entire, unedited error message that
WM provides when you try.

Signature

Regards Steve.
MS-MVP. MAIL. [DTS]
http://www.getsafeonline.org/

robertmiles@bellsouthNOSPAM.net - 26 May 2008 10:35 GMT
>i can only send but not receive e-mails with my new vista-notebook,
> i´m sure that i´ve correctly installed all the server-dates for the
[quoted text clipped - 3 lines]
> thanks in advance
> karl heinz hofbeck
What if any antivirus programs, antispyware programs, and antispam
programs do you have on that machine, and have you ever had a
Norton or McAfee antivirus program on that machine?  Some of them
cause assorted problems in Windows Mail, although seldom that fast.

Check if you have any installed programs with SMS in their names.
If so, list them.  There's such a program that also causes problems
in Windows Mail.

Do you get any error messages when trying to receive mail?  If so,
right click on them and copy the entire error messages into your next
message.  We can often recognize the important parts of the error
messages even if they're not in English.
c.foods - 26 May 2008 12:52 GMT
> i can only send but not receive e-mails with my new vista-notebook,
> im sure that ive correctly installed all the server-dates for the
[quoted text clipped - 3 lines]
> thanks in advance
> karl heinz hofbeck
c.foods - 26 May 2008 12:53 GMT
same, I can send e-mails but cant retrieve them?

> i can only send but not receive e-mails with my new vista-notebook,
> im sure that ive correctly installed all the server-dates for the
[quoted text clipped - 3 lines]
> thanks in advance
> karl heinz hofbeck
robertmiles@bellsouthNOSPAM.net - 26 May 2008 13:35 GMT
Using which email provider?

If you get any error messages when trying to send your self a
short message and then receive it, right click on them and copy
them into your next message.

Also, what if any antivirus programs do you have, and have you
ever had a Norton or McAfee antivirus program on that computer?
Some of them cause assorted problems in Windows Mail.

> same, I can send e-mails but cant retrieve them?
>
[quoted text clipped - 5 lines]
>> thanks in advance
>> karl heinz hofbeck
Gary VanderMolen - 26 May 2008 18:36 GMT
Same advice. Post the complete error message.

Signature

Gary VanderMolen, MS-MVP

> same, I can send e-mails but cant retrieve them?
>
[quoted text clipped - 5 lines]
>> thanks in advance
>> karl heinz hofbeck
 
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