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Windows Forum / Windows Vista / Mail / May 2008Windows Mail
Every time after downloading email senders name and account is removed why ? > Every time after downloading email senders name and account is removed why > ? Your message isn't very clear. The name and address is removed from what? http://support.microsoft.com/kb/555375 Also, if you get any error messages, right click on them and copy the entire error messages to your next message. > > Every time after downloading email senders name and account is removed why > > ? [quoted text clipped - 8 lines] > > When l open Windows Mail - Inbox - it shows up all your emails with headings From, Subject, Received, Account, Size etc. After downloading new email after a few seconds in the account heading the name of my email accounts that the emails where sent to are deleted. l have four different email accounts. So only the account names are being deleted? This can be caused by a non-compatible antivirus program. Which antivirus are you running?  SignatureGary VanderMolen, MS-MVP >> > Every time after downloading email senders name and account is removed why >> > ? [quoted text clipped - 8 lines] >> >> When l open Windows Mail - Inbox - it shows up all your emails with headings From, Subject, Received, Account, Size etc. After downloading new email after a few seconds in the account heading the name of my email accounts that the emails where sent to are deleted. l have four different email accounts. Hi Gary Trend Micro Internet Security Pro > So only the account names are being deleted? > This can be caused by a non-compatible antivirus program. [quoted text clipped - 12 lines] > >> > >> When l open Windows Mail - Inbox - it shows up all your emails with headings From, Subject, Received, Account, Size etc. After downloading new email after a few seconds in the account heading the name of my email accounts that the emails where sent to are deleted. l have four different email accounts. A recent version of the Trend antivirus program (details not available) causes assorted problems in Windows Mail, and must be uninstalled to stop them. You may then need to remove your email account under Windows Mail, then restart Windows Mail and add the account again. If this cures your problem, you may want a replacement antivirus program which doesn't cause such problems, Most versions of the Norton and McAfee antivirus programs are bad choices; they seem to cause problems in Windows Mail even more often. I recommend either avast! or AVG, either one with a custom install where you tell it to leave out the part that scans email. http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/ww.download?prd=afe > Hi Gary > Trend Micro Internet Security Pro [quoted text clipped - 20 lines] >> >> email accounts that the emails where sent to are deleted. l have four >> >> different email accounts. l do not wish to sound synical but it seems that you guys are not fussed with Norton / McAfee / Trend. Why then such big organizations like this are having problems with there software. Do you have shares in AVG / avast ? Why has Microsoft not sorted problems in conjuction with Trend / norton / McAfee > A recent version of the Trend antivirus program (details not > available) causes assorted problems in Windows Mail, [quoted text clipped - 38 lines] > >> >> email accounts that the emails where sent to are deleted. l have four > >> >> different email accounts. Bingo! What Robert said. SignatureGary VanderMolen, MS-MVP > Hi Gary > Trend Micro Internet Security Pro [quoted text clipped - 15 lines] >> >> >> >> When l open Windows Mail - Inbox - it shows up all your emails with headings From, Subject, Received, Account, Size etc. After downloading new email after a few seconds in the account heading the name of my email accounts that the emails where sent to are deleted. l have four different email accounts. |
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