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Windows Forum / Windows Vista / Mail / May 2008

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People cant open my attachments.

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Darren - 28 May 2008 12:38 GMT
Hi, When i send an attachment to people they can't open them. I've got vista
when the others havn't. It's the same the other way as well i can't open some
attachments people send me. Its mainly spreadsheets that are the problem,
any ideas. Kind regards Darren
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rather be playing golf

Frank Saunders MS-MVP IE,OE/WM - 28 May 2008 13:30 GMT
> Hi, When i send an attachment to people they can't open them. I've got
> vista
> when the others havn't. It's the same the other way as well i can't open
> some
> attachments people send me. Its mainly spreadsheets that are the problem,
> any ideas. Kind regards Darren

If these attachments are from Office 2007, make sure you save them as
Office97-2003 compatible

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Frank Saunders MS-MVP IE,OE/WM
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robertmiles@bellsouthNOSPAM.net - 28 May 2008 15:58 GMT
> Hi, When i send an attachment to people they can't open them. I've got
> vista
> when the others havn't. It's the same the other way as well i can't open
> some
> attachments people send me. Its mainly spreadsheets that are the problem,
> any ideas. Kind regards Darren

Which programs create the attachments that there are problems with?
What are the parts of the file names of these attachments starting with
the last period?

Also, note that attachments sent using Outlook are seldom readable
unless you also have Outlook installed on your machine.
Darren - 28 May 2008 17:24 GMT
they're sent using microsort word and spreadsheet and the files are .xlr
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rather be playing golf

> Hi, When i send an attachment to people they can't open them. I've got vista
> when the others havn't. It's the same the other way as well i can't open some
>  attachments people send me. Its mainly spreadsheets that are the problem,
> any ideas. Kind regards Darren
robertmiles@bellsouthNOSPAM.net - 28 May 2008 22:21 GMT
Then they're likely to have to install the same programs that
produced the attachments on their machines to be able to open
them, assuming they can't find a cheaper reader-only program
that will let you read them but not change them or to produce
new attachments of these types.

> they're sent using microsort word and spreadsheet and the files are .xlr
>
[quoted text clipped - 5 lines]
>> problem,
>> any ideas. Kind regards Darren
Gary VanderMolen - 28 May 2008 23:06 GMT
You've identified the originating program but not the sender's email program.
Attachments send via Outlook are often not readable by non-Outlook mail
clients.

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Gary VanderMolen, MS-MVP

> they're sent using microsort word and spreadsheet and the files are .xlr
>
>> Hi, When i send an attachment to people they can't open them. I've got vista
>> when the others havn't. It's the same the other way as well i can't open some
>>  attachments people send me. Its mainly spreadsheets that are the problem,
>> any ideas. Kind regards Darren
 
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