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Windows Forum / Windows Vista / Mail / May 2008Cant receive e mails anymore
For past week have not been able to receive e mails, though can send. I can get them on old laptop, running xp and I can log in to web base email. I have tried reloading accounts etc. The techies dont know why and say its nothing to do with the server. The error message each time is : The connection to the server has failed. Account: 'pop.candw.lc', Server: 'pop.candw.lc', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E Any ideas, Jan  Signaturejan bullen I have the same problem I get the odd one on my vista laptop but most of my emails come through on my main computer which is xp I know I have all the setiings right. No help to you but at least you knwo your not the only one. > For past week have not been able to receive e mails, though can send. I > can get them on old laptop, running xp and I can log in to web base [quoted text clipped - 6 lines] > Any ideas, > Jan The problem IS with your server settings, authentication, port numbers and/or SSL. Be sure you have set everything exactly as your server has instructed. Also, any of you using ATT (sbcglobal.net...,etc) should read their updates for e-mail clients. They have initiated some radical changes. > I have the same problem I get the odd one on my vista laptop but most of my > emails come through on my main computer which is xp [quoted text clipped - 11 lines] > > Any ideas, > > Jan beleive me I have checked and rechecked server settings. Have had It consultant to check them. Have deleted account and reloaded all settings. BehavioralCounselor;728806 Wrote: > The problem IS with your server settings, authentication, port numbers > and/or [quoted text clipped - 27 lines] > > > > > -- > > > > > jan bullen Signaturejan bullen Is your ISP different from the domain for your e-mail server? > beleive me I have checked and rechecked server settings. Have had It > consultant to check them. Have deleted account and reloaded all [quoted text clipped - 32 lines] > > > > > > -- > > > > > > jan bullen If you haven't set your email programs to leave a copy of the messages on the server after downloading a copy, only the first email program to download messages after they arrive will get a copy. >I have the same problem I get the odd one on my vista laptop but most of my > emails come through on my main computer which is xp [quoted text clipped - 11 lines] >> Any ideas, >> Jan > I have the same problem I get the odd one on my vista laptop but most of my > emails come through on my main computer which is xp [quoted text clipped - 11 lines] > > Any ideas, > > Jan Window mail worked fine for a couple of days after I switched from Outlook Express to the new computer but suddenly it just throws up error messages. Nothing was changed in my account. Any advice? > I have the same problem I get the odd one on my vista laptop but most of my > emails come through on my main computer which is xp [quoted text clipped - 11 lines] > > Any ideas, > > Jan Our crystal ball is a bit cloudy. It would be helpful if you copied the complete error message and posted it here. SignatureGary VanderMolen, MS-MVP > Window mail worked fine for a couple of days after I switched from Outlook > Express to the new computer but suddenly it just throws up error messages. > Nothing was changed in my account. Any advice? Make sure your settings agree with this: http://support.cwxnet.com/old/faq_2.php?cat=2#q1 Which antivirus are you running? Some of them are not compatible with Windows Mail. As a minimum, disable its email scanning. SignatureGary VanderMolen, MS-MVP > For past week have not been able to receive e mails, though can send. I > can get them on old laptop, running xp and I can log in to web base [quoted text clipped - 6 lines] > Any ideas, > Jan I have experienced the same problme since the 22 May. I have reconfigured my account as per other users, all to no avail. Can anyone else help. > For past week have not been able to receive e mails, though can send. I > can get them on old laptop, running xp and I can log in to web base [quoted text clipped - 6 lines] > Any ideas, > Jan Your error message probably has a few differences. If you want help, post it here. SignatureGary VanderMolen, MS-MVP >I have experienced the same problme since the 22 May. I have reconfigured my > account as per other users, all to no avail. Can anyone else help. [quoted text clipped - 9 lines] >> Any ideas, >> Jan Are you connecting to the same email provider as those other users? If not, copying their setting is likely to fail to help you. What email provider are you trying to use? >I have experienced the same problme since the 22 May. I have reconfigured >my [quoted text clipped - 10 lines] >> Any ideas, >> Jan > For past week have not been able to receive e mails, though can send. I > can get them on old laptop, running xp and I can log in to web base [quoted text clipped - 6 lines] > Any ideas, > Jan Starting more than one thread about the same problem seldom gets you help any faster, and may even make it slower. I just started having this problem also. the error message is as follows: The connection to the server has failed. Account: 'pop-server.tampabay.rr.com', Server: 'pop-server.tampabay.rr.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E. I have had the computer for a month and have had no problems receiving email. I have not made any changes to the settings. Can anyone help me? > For past week have not been able to receive e mails, though can send. I > can get them on old laptop, running xp and I can log in to web base [quoted text clipped - 6 lines] > Any ideas, > Jan See if your account fits these instructions: <http://help.rr.com/AA/rrwho.aspx?ReturnUrl=%2fHMSLogic%2femail_help_topic.aspx%3 ftopic%3dE%2bmail&topic=E+mail> Also, what if any antivirus program do you have, and have you ever had a Norton or McAfee antivirus program on that computer? Some of them cause assorted problems in Windows Mail, although seldom immediately. >I just started having this problem also. the error message is as follows: > [quoted text clipped - 19 lines] >> Any ideas, >> Jan No,I don't have McAfee or Norton on this computer yet. > See if your account fits these instructions: > [quoted text clipped - 28 lines] > >> Any ideas, > >> Jan Then what if any antivirus programs do you have? A recent version of the Trend antivirus program causes problems in Windows Mail. Also, many new computers come with a trial version of a Norton or McAfee antivirus program already installed, and just uninstalling them often fails to remove the parts of them that cause problems in Windows Mail. > No,I don't have McAfee or Norton on this computer yet. > [quoted text clipped - 32 lines] >> >> Any ideas, >> >> Jan It's pretty difficult to buy a new computer without it having a trial version of some antivirus installed. Do you have any antivirus now, or did you have one when that computer was new? If so, which antivirus? SignatureGary VanderMolen, MS-MVP > No,I don't have McAfee or Norton on this computer yet. > [quoted text clipped - 30 lines] >> >> Any ideas, >> >> Jan I have been having this same problem for several days now -- cannot receive any e-mails via Windows Mail. HELP NEEDED PLEASE. Rev. Gwen E-Mail Addresses: RevGwen7@Rochester.rr.com RFCFO@Rochester.rr.com > For past week have not been able to receive e mails, though can send. I > can get them on old laptop, running xp and I can log in to web base [quoted text clipped - 6 lines] > Any ideas, > Jan In order for us to be able to help you, you need to post your complete error message like Jan did below. SignatureGary VanderMolen, MS-MVP >I have been having this same problem for several days now -- cannot receive > any e-mails via Windows Mail. HELP NEEDED PLEASE. [quoted text clipped - 14 lines] >> Any ideas, >> Jan Am back, having been away for a few days. Still have same problem, have norton anti virus pre installed but not activated, we run Free AVG. Have disabled email scanner bit. This problem only occured once service pack1 was installed. Someone suggested that maybe our server, cable and wireless havent updated their bit. Signaturejan bullen I have just read thru all advice and got rid of Norton from pc, even though not activated and hey ho success! thanks for all help. Signaturejan bullen Thanks for confirming that even an unactivated Norton program can mess up Windows Mail. SignatureGary VanderMolen, MS-MVP > I have just read thru all advice and got rid of Norton from pc, even > though not activated and hey ho success! thanks for all help. |
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