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Windows Forum / Windows Vista / Mail / May 2008

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Stored Passwords mysteriously disappear

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BehavioralCounselor - 28 May 2008 17:29 GMT
Every so often (once a week or once every two weeks) when I start up Windows
Mail, I get error messages on all my e-mail accounts.  Then I find that my
stored password for each e-mail account is gone, even though the 'remember my
password' is checked.  After I re-enter my passwords, all works fine again,
but why do they disappear in the first place?  The last Windows Update
relating to Windows Mail was for Junk E-mail Filter for May 2008.  I don't
know if this has anything to do with it.  Has anyone else experienced their
passwords mysteriously missing from their e-mail accounts in Windows Mail?
BehavioralCounselor - 28 May 2008 17:40 GMT
As an addendum to my previous post, All of my Windows Live Messenger accounts
also disappear!

> Every so often (once a week or once every two weeks) when I start up Windows
> Mail, I get error messages on all my e-mail accounts.  Then I find that my
[quoted text clipped - 4 lines]
> know if this has anything to do with it.  Has anyone else experienced their
> passwords mysteriously missing from their e-mail accounts in Windows Mail?
Gary VanderMolen - 28 May 2008 23:41 GMT
This problem can be cause by a non-compatible antivirus.
Which one are you using?

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Gary VanderMolen, MS-MVP

> Every so often (once a week or once every two weeks) when I start up Windows
> Mail, I get error messages on all my e-mail accounts.  Then I find that my
[quoted text clipped - 4 lines]
> know if this has anything to do with it.  Has anyone else experienced their
> passwords mysteriously missing from their e-mail accounts in Windows Mail?
BehavioralCounselor - 29 May 2008 14:00 GMT
Thanks Gary, but I don't use antivirus software on this machine.

> This problem can be cause by a non-compatible antivirus.
> Which one are you using?
[quoted text clipped - 7 lines]
> > know if this has anything to do with it.  Has anyone else experienced their
> > passwords mysteriously missing from their e-mail accounts in Windows Mail?
 
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