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Windows Forum / Windows Vista / Mail / May 2008

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Overzealous junk email filter - please help!

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rutilant1 - 28 May 2008 23:42 GMT
Hello,  I am having an issue with the junk email filter on my Windows mail.  
I have added all of my contacts to safe senders repeatedly but their emails
still end up in the "Junk" folder.  Any suggestions?  Thanks!
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rutilant1

robertmiles@bellsouthNOSPAM.net - 29 May 2008 01:13 GMT
> Hello,  I am having an issue with the junk email filter on my Windows
> mail.
> I have added all of my contacts to safe senders repeatedly but their
> emails
> still end up in the "Junk" folder.  Any suggestions?  Thanks!

Make sure they aren't also in your blocked senders list.

Also, if the box before Also trust e-mail from my Windows Contacts
does not contain a checkmark, click this box, then Apply.

After you add addresses to your Safe Senders list, do you click
Apply to make the program remember them before you click OK?
 
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