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davida412 - 30 Jul 2008 13:31 GMT

Help. I am unable to send email the last 2 days.
Started receiving thwe following error message. I am
not computer literate. Can someone help me/
Thanks

Account: 'pop.aol.com', Server: 'pop.aol.com', Protocol: POP3, Server
Response: '-ERR Unknown AUTHORIZING state command', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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Dave - 30 Jul 2008 14:02 GMT

AOL uses a different port for SMTP... 587
Tools - Accounts - youraccount- Properties - Advanced
http://www.postmaster.aol.com/imap/index.html

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> Help. I am unable to send email the last 2 days.
> Started receiving thwe following error message. I am
[quoted text clipped - 5 lines]
> Secure(SSL):
> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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LeeTutor - 30 Jul 2008 14:09 GMT

Check if this page is of any help:

'How to Access an AOL Email Account with Windows Mail - About Email'
(http://email.about.com/od/windowsmailtips/qt/et_access_aol.htm)

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LeeTutor

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davida412 - 30 Jul 2008 14:59 GMT

I tried changing the port to 587 .Received this message

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'davida412@aol.com'. Subject 'test',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND AUTH.',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number: 0x800CCC78

> Help. I am unable to send email the last 2 days.
> Started receiving thwe following error message. I am
[quoted text clipped - 4 lines]
> Response: '-ERR Unknown AUTHORIZING state command', Port: 110, Secure(SSL):
> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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Dave - 30 Jul 2008 16:31 GMT

Go to Tools - Accounts - youraccount - Properties - Servers

Under the section "Outgoing Mail Server"
[x] My server requires authentication
OK

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> I tried changing the port to 587 .Received this message
>
[quoted text clipped - 18 lines]
>> Secure(SSL):
>> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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davida412 - 30 Jul 2008 17:56 GMT

Thanks Dave. I will try. I am at my wits end.

> Go to Tools - Accounts - youraccount - Properties - Servers
>
[quoted text clipped - 24 lines]
> >> Secure(SSL):
> >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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davida412 - 31 Jul 2008 15:24 GMT

Dave , thanks again. Your solution worked for sending e-mails.
However this morning I received the following .
The connection to the server has failed. Account: 'windows mail', Server:
'pop.aol.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E

Unable to get new messages. Any ideas? Thanks

> Thanks Dave. I will try. I am at my wits end.
>
[quoted text clipped - 26 lines]
> > >> Secure(SSL):
> > >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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Dave - 31 Jul 2008 15:55 GMT

I don't think AOL uses a POP server, only IMAP. I didn't catch that on your
previous post.

Change the protocol to IMAP, and change the incoming server name to
imap.aol.com, and the incoming port to 143....

http://members.aol.com/adamkb/aol/mailfaq/imap/

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> Dave , thanks again. Your solution worked for sending e-mails.
> However this morning I received the following .
[quoted text clipped - 42 lines]
>> > >> Secure(SSL):
>> > >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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davida412 - 31 Jul 2008 19:02 GMT

Tried your advice and received the following error message

Account: 'windows mail', Server: 'imap.aol.com', Protocol: POP3, Server
Response: '* OK imap-ma02.mx.aol.com v61_r1.1 server ready', Port: 143,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

> I don't think AOL uses a POP server, only IMAP. I didn't catch that on your
> previous post.
[quoted text clipped - 50 lines]
> >> > >> Secure(SSL):
> >> > >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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Gary VanderMolen - 31 Jul 2008 19:09 GMT

It appears you tried to change an existing POP3 account to IMAP.
Note that in the error message below, the protocol says "POP3".
You can't mix settings for the different protocols. Delete that account,
then create a new account, this time making sure to choose IMAP
instead of POP3.

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Gary VanderMolen, MS-MVP (Mail)

> Tried your advice and received the following error message
>
[quoted text clipped - 56 lines]
>> >> > >> Secure(SSL):
>> >> > >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

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