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Windows Forum / Windows Vista / Mail / May 2008Email - Cannot delete items from Deleted Items folder
Error Messge appears in the text part of each email: Message could not be displayed Windows Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again. -------------------------------------------------------------------------------- Windows Mail I am experiencing a problem with Vista Windows email. This message is appearing on messages that have been deleted and put into the deleted message folder and then I cannot empty them from the deleted message folder. What is going wrong and how do I get it fixed?????!!!! i am having the same problem. did you get a solution??? > Error Messge appears in the text part of each email: > Message could not be displayed [quoted text clipped - 6 lines] > folder and then I cannot empty them from the deleted message folder. > What is going wrong and how do I get it fixed?????!!!! Try compacting and repairing the database (www.oehelp.com/WMUtil/) and see if that fixes it. steve > Error Messge appears in the text part of each email: > Message could not be displayed [quoted text clipped - 8 lines] > folder and then I cannot empty them from the deleted message folder. > What is going wrong and how do I get it fixed?????!!!! I tried the fix where you delete the "WindowsMail.MSMessageStore" - it did not work at all. Will try this later and see if it has any effect. Thanks. > Try compacting and repairing the database (www.oehelp.com/WMUtil/) and see > if that fixes it. [quoted text clipped - 13 lines] > > folder and then I cannot empty them from the deleted message folder. > > What is going wrong and how do I get it fixed?????!!!! Just deleting one copy of the file won't work. So go to Tools | Options | Advanced | Maintenance | Store Folder to find the message store location. Then move everything under that Windows Mail directory to another directory. Then restart WinMail and it will open fresh with nothing in the database. You can then add your accounts and if they work correctly then you can use File | Import | Messages and choose WinMail format and point to the directory to which you moved the files. steve >I tried the fix where you delete the "WindowsMail.MSMessageStore" - it did > not work at all. Will try this later and see if it has any effect. [quoted text clipped - 18 lines] >> > folder and then I cannot empty them from the deleted message folder. >> > What is going wrong and how do I get it fixed?????!!!! Is there a permenant fix to this problem. Of so can it be done my microsoft direct as much of the jargon is confusing too me. > Just deleting one copy of the file won't work. > [quoted text clipped - 30 lines] > >> > folder and then I cannot empty them from the deleted message folder. > >> > What is going wrong and how do I get it fixed?????!!!! > Is there a permenant fix to this problem. Of so can it be done my > microsoft > direct as much of the jargon is confusing too me. Just click this link, read the instructions, download the program and you are sorted. www.oehelp.com/WMUtil/ Ignore the jargon and try to do things yourself, do not rely on M$ or any one else. Best of luck.  SignatureRegards Steve. MS-MVP. OE. [DTS] UK No, there is no fix and its likely to happen again, which is why we tell people just to ignore it. Eventually (no one knows when) a patch will likely be released. Its best just to let it alone if its not breaking the functionality of the program anymore than that. steve > Is there a permenant fix to this problem. Of so can it be done my > microsoft [quoted text clipped - 42 lines] >> >> > folder and then I cannot empty them from the deleted message folder. >> >> > What is going wrong and how do I get it fixed?????!!!! If the number of deleted items is less than 10 everything works ok, I don't know why yet. There is problably a larger number for which it works, just don't know what it is, I know it's less than 30 > Error Messge appears in the text part of each email: > Message could not be displayed [quoted text clipped - 6 lines] > folder and then I cannot empty them from the deleted message folder. > What is going wrong and how do I get it fixed?????!!!! I am experiencing the same problem... cannot delete the "deleted items" folder. Now nearing the 1K mark, nd after spending 4 hours with a poor english speaking Pakistani last weekend until my phone battery lost power. It seems there is a severe problem with Vista in the email department (and others) that must be addressed and corrected NOW! I, like some others here, am just about ready to carry this damned thing back or install XP. This much money spent should be bullet proof. HOW DO WE FIX THIS PROBLEM? SignatureDanny/Sandy Graves > Error Messge appears in the text part of each email: > Message could not be displayed [quoted text clipped - 6 lines] > folder and then I cannot empty them from the deleted message folder. > What is going wrong and how do I get it fixed?????!!!! Hi, Danny/Sandy. Please visit MVP Steve Cochran's web page: http://www.oehelp.com/WMUtil/ Even better, download and run the latest beta version of WM's successor, Windows Live Mail. It is still in public beta and has some "fit and finish" issues, but its basic functionality is better that WM already, in my opinion. Note: the name "desktop" still appears some places (in the URL and in the name of the support newsgroup(microsoft.public.windows.live.mail.desktop), but was removed from the name of the program in late May. There's a big difference between WLMd (last build 8.0.1226) and WLM (build 12.0.1184)! Get it here: Windows Live Mail Beta http://get.live.com/betas/maildesktop_betas RC SignatureR. C. White, CPA San Marcos, TX rc@grandecom.net Microsoft Windows MVP (Running Windows Live Mail beta in Vista Ultimate x64) >I am experiencing the same problem... cannot delete the "deleted items" > folder. Now nearing the 1K mark, nd after spending 4 hours with a poor [quoted text clipped - 20 lines] >> folder and then I cannot empty them from the deleted message folder. >> What is going wrong and how do I get it fixed?????!!!! Windows Mail Utility won't get rid of undeletable messages in the Deleted Items folder. It also won't work for WalMail. steve > Hi, Danny/Sandy. > [quoted text clipped - 40 lines] >>> folder and then I cannot empty them from the deleted message folder. >>> What is going wrong and how do I get it fixed?????!!!! Hi, Steve. Thanks for the correction. Sorry if I oversold WMUtil. I haven't had to use it since I switched to WLM (12.0.1184). ;<) RC SignatureR. C. White, CPA San Marcos, TX rc@grandecom.net Microsoft Windows MVP (Running Windows Live Mail beta in Vista Ultimate x64) > Windows Mail Utility won't get rid of undeletable messages in the Deleted > Items folder. It also won't work for WalMail. [quoted text clipped - 46 lines] >>>> folder and then I cannot empty them from the deleted message folder. >>>> What is going wrong and how do I get it fixed?????!!!! Windows Mail is rather buggy. Your best solution is to upgrade to Windows Live Mail: http://get.live.com/betas/maildesktop_betas Gary VanderMolen >I am experiencing the same problem... cannot delete the "deleted items" > folder. Now nearing the 1K mark, nd after spending 4 hours with a poor [quoted text clipped - 18 lines] >> folder and then I cannot empty them from the deleted message folder. >> What is going wrong and how do I get it fixed?????!!!! Some have reported that going to Edit | Empty Deleted Items works after doing it several times. Otherwise the only solution is to wipe out the message store and start over. steve >I am experiencing the same problem... cannot delete the "deleted items" > folder. Now nearing the 1K mark, nd after spending 4 hours with a poor [quoted text clipped - 20 lines] >> folder and then I cannot empty them from the deleted message folder. >> What is going wrong and how do I get it fixed?????!!!! I can't even wipe out the message store because it get the same error message-- I've tried all of your above solutions and am really frustrated. > Some have reported that going to Edit | Empty Deleted Items works after > doing it several times. Otherwise the only solution is to wipe out the [quoted text clipped - 26 lines] > >> folder and then I cannot empty them from the deleted message folder. > >> What is going wrong and how do I get it fixed?????!!!! you're replying to an old message... have you tried the newest fix? Download and install this fix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090 Signaturehttp://get.live.com/wlmail/overview > I can't even wipe out the message store because it get the same error > message-- I've tried all of your above solutions and am really frustrated. [quoted text clipped - 32 lines] >> >> folder and then I cannot empty them from the deleted message folder. >> >> What is going wrong and how do I get it fixed?????!!!! This usually means you need to download and install this fix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090 Although it's labelled as for mail stuck in the Outbox, it also works in other folders. If you don't know whether to use the 32-bit version or the 64-bit version, try the 32-bit version first, and if it refuses to install, the 64-bit version also. Certain common antivirus programs, such as most of those from Nortom or McAfee, tend to cause such problems, although seldom immediately, so if you have such a program, remember where to find the fix - you are likely to need it again. A recent version of Trend's antivirus program also causes assorted problems in Windows Mail. >I can't even wipe out the message store because it get the same error > message-- I've tried all of your above solutions and am really frustrated. [quoted text clipped - 32 lines] >> >> folder and then I cannot empty them from the deleted message folder. >> >> What is going wrong and how do I get it fixed?????!!!! Hi Robert Just a quickie .... Like another guy on this Newsgroup, I tried to use "this fix" a second time but got a message saying it was not for me! When I downloaded the original, it seemed to me as though it wasn't simply being 'run' but was in fact being 'installed' - so, I guess you are not meant to 'install' twice. Cheers, John [To reply to me ONLY, remove the 'zy_'] > This usually means you need to download and install this fix, with Windows > Mail not running: [quoted text clipped - 49 lines] >>> >> folder and then I cannot empty them from the deleted message folder. >>> >> What is going wrong and how do I get it fixed?????!!!! Microsoft has been rather close-mouthed about what this KB941090 fix actually does, and whether it can be used more than once. I get the impression that it doesn't really address the basic cause for 'ghost' or 'stuck' messages, so there is nothing to prevent the same problem from happening again. In the long run, users should be migrating to the more robust and better supported Windows Live Mail. SignatureGary VanderMolen, MS-MVP (WLMail) > Hi Robert > [quoted text clipped - 56 lines] >>>> >> folder and then I cannot empty them from the deleted message folder. >>>> >> What is going wrong and how do I get it fixed?????!!!! Wow, have you looked at the date of that message you are quoting? It is always best to check the latest fixes first. SignatureGary VanderMolen, MS-MVP (WLMail) >I can't even wipe out the message store because it get the same error > message-- I've tried all of your above solutions and am really frustrated. [quoted text clipped - 29 lines] >> >> folder and then I cannot empty them from the deleted message folder. >> >> What is going wrong and how do I get it fixed?????!!!! > Error Messge appears in the text part of each email: > Message could not be displayed [quoted text clipped - 6 lines] > folder and then I cannot empty them from the deleted message folder. > What is going wrong and how do I get it fixed?????!!!! > Error Messge appears in the text part of each email: > Message could not be displayed [quoted text clipped - 6 lines] > folder and then I cannot empty them from the deleted message folder. > What is going wrong and how do I get it fixed?????!!!! Hi Rees Empty your delete folder leaving only the damaged emails in there. Right click on the delete folder icon and it will ask you if you want to delete all messages. Click yes and it will get rid on them one at a time. Cheers anne1956 |
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