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Windows Forum / Windows Vista / Mail / May 2008

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Can't open & save the attachment in Window Mail

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Fay - 21 Jul 2007 03:50 GMT
1) Have been clear the "Do not allow attachment to be saved or opened that
could potentially be a viris"check box from Tools menu(Option ~Security Tab).

2) Unable directly save & download the attached file.
Error msg " There was an error saving one or more of the attachments ,
please check your free disk space and try again"
But, the attached file only 42KB & my PC disk space is 60% availaible.

This was cause a ot of inconvenience, due to unable to open the attached
directly.
All the time, i have to forward to my hotmail acc , then i able to open my
customer attachment.

Cause a lot of time to do all this.
Please advise !!
Gary VanderMolen - 21 Jul 2007 04:49 GMT
As always with Windows Mail, the first suspect for this problem
is a non-compatible antivirus program. If you are running
Norton or McAfee, those should be uninstalled and replaced
with a compatible antivirus like the free version of Avast:
http://www.avast.com/eng/download-avast-home.html

Gary VanderMolen

> 1) Have been clear the "Do not allow attachment to be saved or opened that
> could potentially be a viris"check box from Tools menu(Option ~Security Tab).
[quoted text clipped - 11 lines]
> Cause a lot of time to do all this.
> Please advise !!
kashif - 07 Jan 2008 16:29 GMT
please reply with solution if any i hv got same problem

> 1) Have been clear the "Do not allow attachment to be saved or opened that
> could potentially be a viris"check box from Tools menu(Option ~Security Tab).
[quoted text clipped - 11 lines]
> Cause a lot of time to do all this.
> Please advise !!
Azhar - 23 Jan 2008 12:31 GMT
Hi,
I have very serious  follwoing problems.
" Unable directly save & download the attached file.
Error msg " There was an error saving one or more of the attachments ,
please check your free disk space and try again"

I do all steps, which you was adviced to do.

1) Have been clear the "Do not allow attachment to be saved or opened that
could potentially be a viris"check box from Tools menu(Option ~Security Tab).
2) Remove all antiviurs from my computer.
3) Disable Window Defender from start up.

But problems still remains.

Ps. advice.  Is there any update avaiable to solve that  problems.

Waiting your advice.  Thanks  Azhar

> 1) Have been clear the "Do not allow attachment to be saved or opened that
> could potentially be a viris"check box from Tools menu(Option ~Security Tab).
[quoted text clipped - 11 lines]
> Cause a lot of time to do all this.
> Please advise !!
robertmiles@bellsouthNOSPAM.net - 23 Jan 2008 16:19 GMT
What antivirus did you remove?  If it was from Norton or McAfee,
you need to run the cleanup tool for it:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type
=TS&ia=1
>

You may also need to delete the email account under Windows Mail
and create it again.

This fix sometimes helps with other problems reporting low free disk
space in Windows Mail, so you might download and install it with
Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

If you don't know whether to use the 32-bit version or the 64-bit
version, try the 32-bit version first.

> Hi,
> I have very serious  follwoing problems.
[quoted text clipped - 34 lines]
>> Cause a lot of time to do all this.
>> Please advise !!
Azhar - 24 Jan 2008 04:42 GMT
Thanks Mr Robert,

I am installed Macfee and remove all file by using your
link<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type
=TS&ia=1
>

I am using anitivirus NOD32  Version 2.70.39  latest version  for vista. I
was also removed that antivirus and also disable e mail scann from this
virus.

I also removed all mail account and creat new account in the webmaill.

I was already used your updated
http://support.microsoft.com/default.aspx/kb/941090, that was helped me to
delete   undeleted stuck emails from the webmal folder.

But prolbmes remain. Ps. advice another soloutions.  thanks

> What antivirus did you remove?  If it was from Norton or McAfee,
> you need to run the cleanup tool for it:
[quoted text clipped - 53 lines]
> >> Cause a lot of time to do all this.
> >> Please advise !!
Gary VanderMolen - 24 Jan 2008 05:25 GMT
The available update is called Windows Live Mail:
http://get.live.com/wlmail/overview

Signature

Gary VanderMolen, MS-MVP (WLMail)

> Hi,
> I have very serious  follwoing problems.
[quoted text clipped - 30 lines]
>> Cause a lot of time to do all this.
>> Please advise !!
Azhar - 24 Jan 2008 10:21 GMT
Mr Gary,  Thanks for your reply.

But Window live mail is not equall to window mail.

I want to know, is there any soloution in the window mail to solve that
specific issue.

As you know, for few month, e mails stuck in the folder of window mail and
not deleted, but your company issue update
http://support.microsoft.com/default.aspx/kb/941090, which we download and
run,  my that prolmes was solved out.

But this problems cant open and save the attahcemet is still not solve out.

and you advice to go to another software i.e. window live mail.

Just inform me, is there any solution so that I can solve that problems in
the widow mail.

thanks

> The available update is called Windows Live Mail:
> http://get.live.com/wlmail/overview
[quoted text clipped - 33 lines]
> >> Cause a lot of time to do all this.
> >> Please advise !!
robertmiles@bellsouthNOSPAM.net - 24 Jan 2008 15:03 GMT
What is the part of the filename of the attachment starting with the last
period?  You may not have the software needed to open such
attachments installed.

Are the attachments sent by someone using Outlook?  If so, they are
probably in the RTF format, which Windows Mail doesn't understand,
so you would need to install Outlook to be able to open them.

> Mr Gary,  Thanks for your reply.
>
[quoted text clipped - 61 lines]
>> >> Cause a lot of time to do all this.
>> >> Please advise !!
Gary VanderMolen - 24 Jan 2008 19:11 GMT
I am curious, in what way do you consider Windows Live Mail
not to be the equal of Windows Mail? People often have
misconceptions about what WLM is.

I was only trying to save you the time and trouble of trying to fix
WM, because it sounds like a difficult problem to fix.
It is rather doubtful that Microsoft will come out with any more fixes
for WM, now that its replacement (WLM) has been released.
Signature

Gary VanderMolen, MS-MVP (WLMail)

> Mr Gary,  Thanks for your reply.
>
[quoted text clipped - 54 lines]
>> >> Cause a lot of time to do all this.
>> >> Please advise !!
gsn880 - 24 May 2008 20:01 GMT
Hi everyone,

I was having the same problem where I couldn't open or save attachments
in Windows Mail, getting the message " There was an error saving one or
more of the attachments, please check your free disk space and try
again" also I wasn't able to extract zip files natively in vista..

I figured out that it was due to an copy of AVG (antivirus) that wasn't
uninstalled correctly, as I couldn't uninstall it from the "programs and
features" in control panel due to it being corrupt,
I used the original setup file and instead of installing it again I
chose the option to uninstall it. It uninstalled perfectly and now
everything works..

Hope this helped you guys out

Signature

gsn880

http://forums.techarena.in

Azhar - 23 Jan 2008 13:10 GMT
Hi,

I also disabled all start up problems and try to open the attachement but
did not successed.

Pls. advice. any update or soloution  for the problems. thanks
JOOP - 08 Mar 2008 20:31 GMT
> Hi,
>
> I also disabled all start up problems and try to open the attachement but
> did not successed.
>
> Pls. advice. any update or soloution  for the problems. thanks
LEONARDO - 08 Mar 2008 20:57 GMT
>> Hi,
>>
>> I also disabled all start up problems and try to open the attachement but
>> did not successed.
>>
>> Pls. advice. any update or soloution  for the problems. thanks
JOOP - 08 Mar 2008 20:33 GMT
> Hi,
>
[quoted text clipped - 3 lines]
> Pls. advice. any update or soloution  for the problems. thanks
>  

IS THIS NOT RIDICULOUS THAT PEOPLE HAVE TO HELP EACH OTHER BECAUSE MICROSOFT
MADE SUCH A DIFFICULT SYSTEM THAT THEY PROBABLY DON’T UNDERSTAND IT
THEMSELVES ANYMORE.
IT SHOULD BE CLIENT FRIENDLY AND EASY TO WORK WITH AND A SECURITY SYSTEM
SHOULD AT LEAST UNDERSTANDABLE FOR ADULT WHO MOSTLY HAS TO IMPLICATE IT.
MICROSOFT POSSIBLE DOESN’T UNDERSTAND THAT NOT EVERSYONE WANT TO USE THESE
FUTURES.
Dave - 08 Mar 2008 20:38 GMT
It is easy to use... but some people seem to have trouble finding the Caps
Lock key, and knowing how to post and spell.

Signature

http://get.live.com/wlmail/overview

>> Hi,
>>
[quoted text clipped - 11 lines]
> MICROSOFT POSSIBLE DOESN’T UNDERSTAND THAT NOT EVERSYONE WANT TO USE THESE
> FUTURES.
Bob - 08 Mar 2008 20:49 GMT
Most people are not having problems. What you see here, other than the
volunteers, are only those that do.
You will find newsgroups and/or forums for a myriad of computer related
issues. Does that mean the programs are not user friendly? (rhetorical
question)

If you want to be taken seriously use punctuation and turn off your caps
lock, it is consider shouting and rude.

>> Hi,
>>
[quoted text clipped - 11 lines]
> MICROSOFT POSSIBLE DOESN’T UNDERSTAND THAT NOT EVERSYONE WANT TO USE THESE
> FUTURES.
CarrieK75 - 06 Apr 2008 04:29 GMT
I had the same problem.  As one person wrote, you do have to download
anti-virus software.  There's a free on on www.mozilla.com for email called
Thunderbird.  It worked right away for me.  Good luck.

> Most people are not having problems. What you see here, other than the
> volunteers, are only those that do.
[quoted text clipped - 20 lines]
> > MICROSOFT POSSIBLE DOESN’T UNDERSTAND THAT NOT EVERSYONE WANT TO USE THESE
> > FUTURES.
Frank Saunders MS-MVP IE,OE/WM - 06 Apr 2008 12:38 GMT
>I had the same problem.  As one person wrote, you do have to download
> anti-virus software.  There's a free on on www.mozilla.com for email
> called
> Thunderbird.  It worked right away for me.  Good luck.

AFAIK, Thunderbird is an email client (like Windows Mail), not an
anti-virus.

Signature

Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Mike - 23 May 2008 03:29 GMT
> >I had the same problem.  As one person wrote, you do have to download
> > anti-virus software.  There's a free on on www.mozilla.com for email
[quoted text clipped - 3 lines]
> AFAIK, Thunderbird is an email client (like Windows Mail), not an
> anti-virus.
Mike - 23 May 2008 03:36 GMT
> >I had the same problem.  As one person wrote, you do have to download
> > anti-virus software.  There's a free on on www.mozilla.com for email
[quoted text clipped - 3 lines]
> AFAIK, Thunderbird is an email client (like Windows Mail), not an
> anti-virus.
Mike - 23 May 2008 03:39 GMT
>  I am having problems with microsoft mail when i attach excell spreadsheet to an email and send it to myself and my wife she is able to click on icon for spreadsheet and it opens while i click on the icon for the attachment and nothing happens we have gone through the tabs under options and i have checked each box that she has on her email application . still i am unable to open the attachment. i like windows mail but i have downloaded thunderbird and have no problems opening an email with the same spreadsheet. is there a fix for this
gsn880 - 24 May 2008 20:18 GMT
Hi everyone,

I was having the same problem where I couldn't open or save attachments
in Windows Mail, getting the message " There was an error saving one or
more of the attachments, please check your free disk space and try
again" also I wasn't able to extract zip files natively in vista..

I figured out that it was due to an copy of AVG (antivirus) that wasn't
uninstalled correctly, as I couldn't uninstall it from the "programs and
features" in control panel due to it being corrupt,
I used the original setup file and instead of installing it again I
chose the option to uninstall it. It uninstalled perfectly and now
everything works..

Hope this helped you guys out

Signature

gsn880

Gary VanderMolen - 25 May 2008 02:11 GMT
Thanks for your feedback.
AVG (like Avast) must be installed using the custom install option,
which then enables you to forego installing the mail checking module.
This mail checking module causes problems with Windows Mail.

Signature

Gary VanderMolen, MS-MVP

> Hi everyone,
>
[quoted text clipped - 11 lines]
>
> Hope this helped you guys out
 
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