I am having the same problem with my new laptop-it has Norton free for
60days-how do I unistall the error message is
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: ', Account: 'Windows Mail', Server:
'mail.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10053, Error Number: 0x800CCC0F What exactly do I do-you seem so smart?
> This problem is often caused by interference from your
> antivirus program. Windows Mail is not compatible with most
[quoted text clipped - 26 lines]
> >> > error message says that the program disconnects from the server.....can
> >> > anyone help?
Gary VanderMolen - 17 Sep 2007 19:35 GMT
Thanks for including the complete error message.
Does that problem happen at home or when you use the laptop
away from home?
There is a possibility that the account has become corrupted,
so delete it, restart Windows Mail, then recreate that account.
Gary VanderMolen
> I am having the same problem with my new laptop-it has Norton free for
> 60days-how do I unistall the error message is
[quoted text clipped - 15 lines]
>> email scanning option turned off. For more on this topic see
>> http://www.oehelp.com/OETips.aspx#3
Ricky Lee Doncom - 17 Sep 2007 20:32 GMT
>I am having the same problem with my new laptop-it has Norton free for
> 60days-how do I unistall the error message is
[quoted text clipped - 39 lines]
>> >> > server.....can
>> >> > anyone help?
Frank Saunders, MS-MVP OE/WM - 18 Sep 2007 22:52 GMT
You should be able to uninstall Norton from the Control Panel | "Uninstall a
Program" under Programs. Then run this utility:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Signature
Frank Saunders, MS-MVP OE/WM
Do not send mail.
>I am having the same problem with my new laptop-it has Norton free for
> 60days-how do I unistall the error message is
[quoted text clipped - 13 lines]
>> install a more compatible antivirus like the free Avast:
>> http://www.avast.com/eng/avast_4_home.html
ADKR - 19 Sep 2007 00:26 GMT
Like many of you I am having this issue too. Maybe the MS-MVPs can let
Microsoft know how nice it is to have a problem that clearly should have been
solved in the pre-release versions.
> You should be able to uninstall Norton from the Control Panel | "Uninstall a
> Program" under Programs. Then run this utility:
[quoted text clipped - 17 lines]
> >> install a more compatible antivirus like the free Avast:
> >> http://www.avast.com/eng/avast_4_home.html
KittyKaz - 19 May 2008 06:50 GMT
I am yet another with this problem (I think). I get disconnected
intermittently. Sometimes it works when I send mail, sometimes it doesn't.
I'm using Kaspersky and I will turn off the email anti-virus. I use Wave
Broadband out of Port Angeles, WA for my email. Do I still need to do
something with Windows mail after I turn off Kaspersky's email anti-virus?
> Like many of you I am having this issue too. Maybe the MS-MVPs can let
> Microsoft know how nice it is to have a problem that clearly should have been
[quoted text clipped - 21 lines]
> > >> install a more compatible antivirus like the free Avast:
> > >> http://www.avast.com/eng/avast_4_home.html
Gary VanderMolen - 19 May 2008 22:03 GMT
I replied in your other thread "Disconnect upon Send."
To avoid confusion and duplicate effort, it is best to limit a given
issue to one thread.

Signature
Gary VanderMolen, MS-MVP
>I am yet another with this problem (I think). I get disconnected
> intermittently. Sometimes it works when I send mail, sometimes it
[quoted text clipped - 33 lines]
>> > >> install a more compatible antivirus like the free Avast:
>> > >> http://www.avast.com/eng/avast_4_home.html