>> I opened an email in Windows Mail, then cancelled some junkmail & deleted
>> items and when I tried to open the email I had previously read it showed
>> "Message could not be displayed". The message also says it may be due to
>> low
>> memory or disk space but there is plenty of both.
>> How can I retrieve this message. It contains important info.
Such problems are often due to interference from an antivirus program. What
if any antivirus programs do you have?
The copy of this message on your computer may be corrupted beyond recovery,
but for a temporary fix of your ability to delete it, download and install
this hotfix,
with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether you have a 32-bit version of Vista or
a 64-bit version, try the hotfix for the 32-bit version first. The Vista
SP1
update contains this hotfix and more, but takes longer to install.
If the hotfix or update doesn't delete the message, you might then want to
see if it's now readable before you decide whether to delete it.
Some, but not all, email servers keep copies of old messages after you
download them. To check for this, ask your email provider whether they
provide a webmail interface to look at your mail, and if so, use it.
This problem may make you want to try some of the methods available
for backing up your mail database, if you aren't already using some method
of backing up your whole disk.