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Windows Forum / Windows Vista / Music, Photo, Video / May 2008

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'Burn Failure' trying to burn a video DVD inside Vista Media Cente

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Ken - 18 Mar 2007 16:05 GMT
I used to be able to burn video DVDs from Media Center but now I can't.  I
can still burn data DVDs but every time I try to burn one in video format I
get the 'Burn Failure' message as well as a popup in Vista telling me that
SBEServer was stopped by DEP.

Since this used to work, I guessing that some setting or component was
changed but I don't know what it was.  Is there a way to remove and reinstall
the DVD burning components of Vista Media Center?
jbullington - 18 Mar 2007 21:26 GMT
Same problem just happen recently anyone find an answer please let me know,
was it a recent microsoft patch that screwed it up?

> I used to be able to burn video DVDs from Media Center but now I can't.  I
> can still burn data DVDs but every time I try to burn one in video format I
[quoted text clipped - 4 lines]
> changed but I don't know what it was.  Is there a way to remove and reinstall
> the DVD burning components of Vista Media Center?
Ken - 19 Mar 2007 23:02 GMT
I'm not sure yet what caused this.  I do have auto updates enabled.

Still looking for help.

> Same problem just happen recently anyone find an answer please let me know,
> was it a recent microsoft patch that screwed it up?
[quoted text clipped - 7 lines]
> > changed but I don't know what it was.  Is there a way to remove and reinstall
> > the DVD burning components of Vista Media Center?
Ken - 20 Mar 2007 00:39 GMT
This is now starting to look like a codec issue.  This error happens when I
try to burn .avi files but everything seems to work OK for recorded TV, .mpg
and .wmv files.

Did you intall any codecs?

Does anyone know how to get the original codecs back in place?

> Same problem just happen recently anyone find an answer please let me know,
> was it a recent microsoft patch that screwed it up?
[quoted text clipped - 7 lines]
> > changed but I don't know what it was.  Is there a way to remove and reinstall
> > the DVD burning components of Vista Media Center?
zachd [MSFT] - 22 Mar 2007 20:14 GMT
Ah - that was the question I was just about to ask.

What codec do the source files in question use?
Under Windows Media Player's Help:About:Technical Support Information menu
dialog, what data does it give you?  That should probably indirectly
identify the problematic codec here.  =)

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> This is now starting to look like a codec issue.  This error happens when
> I
[quoted text clipped - 22 lines]
>> > reinstall
>> > the DVD burning components of Vista Media Center?
CollSteve0527 - 28 Mar 2007 01:05 GMT
Yes, we are having the same problems.  It is very frusterating that we spend
all this money and it doesn't work at all the way Windows XP did.  If we had
known buying a new notebook meant learning a completely new system we
would've gone with Macs!

> Ah - that was the question I was just about to ask.
>
[quoted text clipped - 29 lines]
> >> > reinstall
> >> > the DVD burning components of Vista Media Center?
zachd [MSFT] - 28 Mar 2007 01:20 GMT
I'm under the impression that this error is occuring because bad third party
software was installed to the system.  Vista is verifying that your software
is not writing to random and bad places in memory.  It seems like you have
installed software that is writing to random and bad places in memory - the
DEP check is only pointing this out, as opposed to letting your system
become randomly corrupt.

So:
What codec do the source files in question use?  You may not know, but that
would be of value.
Did you install the third party "Vista Codec Pack"?  In a very similar case,
that was the culprit, and removing that solved the issue.  Or you can
convert the AVI to WMV and then burn it.
Under Windows Media Player's Help:About:Technical Support Information menu
dialog, what data does it give you?

It would be of high value to both of us to identify and remove whatever bad
software was installed here that is crashing.  If you could help me with
that by providing further data, that would be great.

Thanks,
-Zach
Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> Yes, we are having the same problems.  It is very frusterating that we
> spend
[quoted text clipped - 41 lines]
>> >> > reinstall
>> >> > the DVD burning components of Vista Media Center?
KyleW - 04 May 2007 17:18 GMT
I cannot bur recorded TV (recorded w/Media Center) to DVD. I have  a Dell XPS
410 w/ Intel Core 2 6600 @2.4 GHz, 2 X 500 GB HD and 4 GB RAM. I just
upgraded from XP to Vista Home Premier. I get the same error being discussed
here "SBEServer has stopped working." followed by "The Media Center
Extensibility Host has stopped working." I seem to have the following video
codecs installed. It worked fine with XP. ANy help would be greatly
appreciated.

Kyle

ICM     Microsoft RLE     MRLE     msrle32.dll     6.0.6000.16386
ICM     Microsoft Video 1     MSVC     msvidc32.dll     6.0.6000.16386
ICM     Microsoft YUV     UYVY     msyuv.dll     6.0.6000.16386
ICM     Intel IYUV codec     IYUV     iyuv_32.dll     6.0.6000.16386
ICM     Toshiba YUV Codec     Y411     tsbyuv.dll     6.0.6000.16386
ICM     Cinepak Codec by Radius     cvid     iccvid.dll     1.10.0.12
ICM     Intel Indeo(R) Video R3.2     IV32     ir32_32.dll     3.24.15.3
ICM     Intel Indeo® Video 4.5     IV41     ir41_32.ax     4.51.16.3
ICM     Indeo® video 5.10     IV50     ir50_32.dll     5.2562.15.55
ICM     LEAD MCMP/MJPEG Codec (VFW)     LEAD     LCODCCMP.DLL     1.0.0.13
ICM     DivX® 6.6 Codec (2 Logical CPUs)     divx     DivX.dll     6.6.0.28
ICM     DivX® 6.6 YV12 Decoder     yv12     DivX.dll     6.6.0.28
DMO     Mpeg4s Decoder DMO     mp4s, MP4S, m4s2, M4S2     mp4sdecd.dll     11.0.6000.6324
DMO     WMV Screen decoder DMO     MSS1, MSS2     wmvsdecd.dll     11.0.6000.6324
DMO     WMVideo Decoder DMO     WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1
    wmvdecod.dll     11.0.6000.6324
DMO     Sonic AVC Decoder DMO     Ëq-, 8û8ð, AVC1, VSSH, H264
    sonich264dec_dmo.dll     1.0.60219.0
DMO     Mpeg43 Decoder DMO     mp43, MP43     mp43decd.dll     11.0.6000.6324
DMO     Mpeg4 Decoder DMO     MPG4, mpg4, mp42, MP42     mpg4decd.dll     11.0.6000.6324

> I'm under the impression that this error is occuring because bad third party
> software was installed to the system.  Vista is verifying that your software
[quoted text clipped - 63 lines]
> >> >> > reinstall
> >> >> > the DVD burning components of Vista Media Center?
zachd [MSFT] - 04 May 2007 18:36 GMT
What are the details of that crash as present in the Problem Reports and
Solutions center?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.

Thanks,
-Zach
Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>I cannot bur recorded TV (recorded w/Media Center) to DVD. I have  a Dell
>XPS
[quoted text clipped - 112 lines]
>> >> >> > reinstall
>> >> >> > the DVD burning components of Vista Media Center?
KyleW - 08 May 2007 18:07 GMT
Here are the SBEServer Details, followed by the extensibility host details.

\Problem signature
Problem Event Name:    BEX
Application Name:    SBEServer.exe
Application Version:    0.9.0.0
Application Timestamp:    4549b672
Fault Module Name:    StackHash_463a
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Offset:    00000001
Exception Code:    c0000005
Exception Data:    00000008
OS Version:    6.0.6000.2.0.0.768.3
Locale ID:    1033
Additional Information 1:    463a
Additional Information 2:    6cce9767cd7c3bb4740aa0d691aa0e2d
Additional Information 3:    1ca9
Additional Information 4:    4a609a69f41dd3aa2a70d4eb857190fd

Extra information about the problem
Bucket ID:    15943345

Description
Stopped working

Problem signature
Problem Event Name:    CLR20r3
Problem Signature 01:    ehexthost.exe
Problem Signature 02:    6.0.6000.16461
Problem Signature 03:    460b170e
Problem Signature 04:    SonicMCEBurnEngine
Problem Signature 05:    6.0.6000.0
Problem Signature 06:    4549bdd6
Problem Signature 07:    de
Problem Signature 08:    2
Problem Signature 09:    System.InvalidCastException
OS Version:    6.0.6000.2.0.0.768.3
Locale ID:    1033

Extra information about the problem
Bucket ID:    34103147
zachd [MSFT] - 08 May 2007 22:22 GMT
In WMP's Help:About:Technical Support Information menu tool, what MPEG/DVD
decoders does it list?  The exception you're hitting seem to be related to a
filter that is not named in the crash data, so that 'unknown' codec/filter
is quite interesting - the WMP list may be very helpful.

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>
> Here are the SBEServer Details, followed by the extensibility host
[quoted text clipped - 40 lines]
> Extra information about the problem
> Bucket ID: 34103147
KyleW - 08 May 2007 22:36 GMT
Hi Zach,

Here's the mpeg/dvd section from wmp help. Thanks!

MPEG/DVD Filters
Type     Name     Binary     Version
video     Microsoft MPEG-2 Video Decoder     msmpeg2vdec.dll     11.0.5840.6324
video     Roxio Smart Encoder     MPEG2VidCodec.dll     9.0.2.8
video     roxio DCFilters Mpeg I/II Decoder     DCFilters9.dll     9.0.1.8
video     Roxio Smart Decoder     MPEG2VidCodec.dll     9.0.2.8
video     Roxio MPEG2 Video Decoder     MPEG2VidCodec.dll     9.0.2.8
video     CBVA DMO wrapper filter     cbva.dll     6.0.6000.16386
video     Roxio MPEG2 Encoder     MPEG2VidCodec.dll     9.0.2.8
video     Sonic MPEG Video Decoder     sonicdsmpeg.ax     1.1.3858.0
video     Sonic MPEG-2 Video Decoder     sonicm2vd.ax     1.0.197.60322
audio     Sonic MCE DS Surround Audio Decoder     CinemAudioDVDadv.dll     2.8.6.3310
audio     Microsoft MPEG-1/DD Audio Decoder     msmpeg2adec.dll     11.0.5840.6324
audio     Sonic Cinemaster® DS Advanced Audio Decoder     CinemAudioDVDadv.dll
    2.8.6.3310
audio     Roxio Audio Decoder (DVD)     RoxioDVDAudio.dll     9.0.2.8
audio     Sonic MPEG Audio Decoder     sonicdsmpeg.ax     1.1.3858.0

> In WMP's Help:About:Technical Support Information menu tool, what MPEG/DVD
> decoders does it list?  The exception you're hitting seem to be related to a
[quoted text clipped - 44 lines]
> > Extra information about the problem
> > Bucket ID: 34103147
zachd [MSFT] - 09 May 2007 06:28 GMT
That's a lot of third party filters here - what other MPEG/DVD
tools/players/editors do you have installed?
Does Roxio or Sonic have updates here... ?

Are you using any other of those filters?  It's not optimum to have lots of
those on your system, and that should pretty directly to be the source of
the failure here...

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> Hi Zach,
>
[quoted text clipped - 69 lines]
>> > Extra information about the problem
>> > Bucket ID: 34103147
KyleW - 09 May 2007 11:31 GMT
I have Roxio intstalled, but I would rather use Media Center to burn recorded
TV onto DVD. What is the minium list of codecs/filters/etc I can use?
zachd [MSFT] - 10 May 2007 05:34 GMT
The minimum list depends upon what you're trying to do.  I don't know why
you have Sonic or Roxio installed, but those have installed their own MPEG
filters that will be in the mix.  The "minimum list of codecs" is something
you would probably need to define for yourself if you're going to be loading
third party MPEG tools onto your system.

If you temporarily remove/disable Sonic or Roxio, does this scenario then
work?

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>I have Roxio intstalled, but I would rather use Media Center to burn
>recorded
> TV onto DVD. What is the minium list of codecs/filters/etc I can use?
Clybella - 09 May 2007 16:36 GMT
I am having similar problems and don't know how to access the Tech info.  Do
I get it from the "Player".  I am using the "Center".  This below is my
problem.  I was directed from another thread, where I thought I was in the
Vista Community but they said not....even though my page suggested it
was.....confusing.....

From the Start Page, there are a list of options which on my version
include, TV & Movie, Sports, Cyberlink MakekDVD, Online Media, and Tasks.

From the Tasks option, I can choose burn cd/dvd, select options: video DVD
and click next.....then Name DVD, Select location of file:  Recorded TV,
Click on the show clip and click Next.  The message reads:  Media Center has
stopped working....A problem caused the program to stop working correctly.  
Windows will close the program and notify you if a solution is available.  
From here the screen is black with the error box showing and no mouse....so I
must use ctl-alt-del to bring up the task manager and shut it down.

If I attempt to burn from the Cyberlink MakeDVD option, I get an error
message that "Make DVD can only run on Windows XP"  in spite of the fact it
came bundled with Vista.

From the Recorded TV option, when I click on the show slip and then choose
burn CD/DVD, I again get the system shutting down as above.

If I attempt from Control Panel to uninstall the MakeDVD 1.0 program, I get
a "SEVERE" error message that reads, "The installation will be terminated at
this time.  This software is intended for Windows XP only."

There is no Help from within Media Center and I can not seem to locate any
way to choose or change the third party software that Media Centre relies on
for the burn feature.  Since I have Roxio, it would make sense to associate
that.  On the Start Menu it references Windows DVD maker, and this is a
program unfamiliar to me.

Finally, since this all works in a "friendly" atmosphere, I have no idea
what format the final outcome should be in, and if it is even compatible in
an entertainment DVD, ie for watching TV, not going in to another computer.

OK, now finally, I was extremely comfortable moving about XP but obviously
need much more time to get comfortable with Vista.

thanks

> Ah - that was the question I was just about to ask.
>
[quoted text clipped - 29 lines]
> >> > reinstall
> >> > the DVD burning components of Vista Media Center?
zachd [MSFT] - 10 May 2007 05:35 GMT
You should talk to Cyberlink about the MakeDVD issue - they would be in the
best position to know about that.

As regards the crash, what information do you see regarding that crash in
the Problem Reports and Solutions center?
http://zachd.com/pss/pss.html#bucket
should help you look that up.

-Zach
Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>I am having similar problems and don't know how to access the Tech info.
>Do
[quoted text clipped - 87 lines]
>> >> > reinstall
>> >> > the DVD burning components of Vista Media Center?
kevint250 - 31 May 2008 08:08 GMT
I had this problem too.  Just fixed it by downloading and installing
'ffdshow'; the codec Vista uses to do it's burning in Media Center.
Download the latest version here: 'Free-Codecs.com : Download FFDShow
MPEG-4 Video Decoder 2008-05-28, FFDShow MPEG-4 Video Decoder 2008-05-28
MMX and FFDShow MPEG-4 Video Decoder 2008-05-23 SSE : FFDSHOW is a
DirectShow decoding filter'
(http://www.free-codecs.com/FFDshow_download.htm) and uninstall any old
version you may have.  It should fix the problem!  Did for me.

Signature

kevint250

 
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