Windows Forum / Windows Vista / Music, Photo, Video / May 2008
'Burn Failure' trying to burn a video DVD inside Vista Media Cente
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Ken - 18 Mar 2007 16:05 GMT I used to be able to burn video DVDs from Media Center but now I can't. I can still burn data DVDs but every time I try to burn one in video format I get the 'Burn Failure' message as well as a popup in Vista telling me that SBEServer was stopped by DEP.
Since this used to work, I guessing that some setting or component was changed but I don't know what it was. Is there a way to remove and reinstall the DVD burning components of Vista Media Center?
jbullington - 18 Mar 2007 21:26 GMT Same problem just happen recently anyone find an answer please let me know, was it a recent microsoft patch that screwed it up?
> I used to be able to burn video DVDs from Media Center but now I can't. I > can still burn data DVDs but every time I try to burn one in video format I [quoted text clipped - 4 lines] > changed but I don't know what it was. Is there a way to remove and reinstall > the DVD burning components of Vista Media Center? Ken - 19 Mar 2007 23:02 GMT I'm not sure yet what caused this. I do have auto updates enabled.
Still looking for help.
> Same problem just happen recently anyone find an answer please let me know, > was it a recent microsoft patch that screwed it up? [quoted text clipped - 7 lines] > > changed but I don't know what it was. Is there a way to remove and reinstall > > the DVD burning components of Vista Media Center? Ken - 20 Mar 2007 00:39 GMT This is now starting to look like a codec issue. This error happens when I try to burn .avi files but everything seems to work OK for recorded TV, .mpg and .wmv files.
Did you intall any codecs?
Does anyone know how to get the original codecs back in place?
> Same problem just happen recently anyone find an answer please let me know, > was it a recent microsoft patch that screwed it up? [quoted text clipped - 7 lines] > > changed but I don't know what it was. Is there a way to remove and reinstall > > the DVD burning components of Vista Media Center? zachd [MSFT] - 22 Mar 2007 20:14 GMT Ah - that was the question I was just about to ask.
What codec do the source files in question use? Under Windows Media Player's Help:About:Technical Support Information menu dialog, what data does it give you? That should probably indirectly identify the problematic codec here. =)
 Signature Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. --
> This is now starting to look like a codec issue. This error happens when > I [quoted text clipped - 22 lines] >> > reinstall >> > the DVD burning components of Vista Media Center? CollSteve0527 - 28 Mar 2007 01:05 GMT Yes, we are having the same problems. It is very frusterating that we spend all this money and it doesn't work at all the way Windows XP did. If we had known buying a new notebook meant learning a completely new system we would've gone with Macs!
> Ah - that was the question I was just about to ask. > [quoted text clipped - 29 lines] > >> > reinstall > >> > the DVD burning components of Vista Media Center? zachd [MSFT] - 28 Mar 2007 01:20 GMT I'm under the impression that this error is occuring because bad third party software was installed to the system. Vista is verifying that your software is not writing to random and bad places in memory. It seems like you have installed software that is writing to random and bad places in memory - the DEP check is only pointing this out, as opposed to letting your system become randomly corrupt.
So: What codec do the source files in question use? You may not know, but that would be of value. Did you install the third party "Vista Codec Pack"? In a very similar case, that was the culprit, and removing that solved the issue. Or you can convert the AVI to WMV and then burn it. Under Windows Media Player's Help:About:Technical Support Information menu dialog, what data does it give you?
It would be of high value to both of us to identify and remove whatever bad software was installed here that is crashing. If you could help me with that by providing further data, that would be great.
Thanks, -Zach
 Signature Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. --
> Yes, we are having the same problems. It is very frusterating that we > spend [quoted text clipped - 41 lines] >> >> > reinstall >> >> > the DVD burning components of Vista Media Center? KyleW - 04 May 2007 17:18 GMT I cannot bur recorded TV (recorded w/Media Center) to DVD. I have a Dell XPS 410 w/ Intel Core 2 6600 @2.4 GHz, 2 X 500 GB HD and 4 GB RAM. I just upgraded from XP to Vista Home Premier. I get the same error being discussed here "SBEServer has stopped working." followed by "The Media Center Extensibility Host has stopped working." I seem to have the following video codecs installed. It worked fine with XP. ANy help would be greatly appreciated.
Kyle
ICM Microsoft RLE MRLE msrle32.dll 6.0.6000.16386 ICM Microsoft Video 1 MSVC msvidc32.dll 6.0.6000.16386 ICM Microsoft YUV UYVY msyuv.dll 6.0.6000.16386 ICM Intel IYUV codec IYUV iyuv_32.dll 6.0.6000.16386 ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.0.6000.16386 ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12 ICM Intel Indeo(R) Video R3.2 IV32 ir32_32.dll 3.24.15.3 ICM Intel Indeo® Video 4.5 IV41 ir41_32.ax 4.51.16.3 ICM Indeo® video 5.10 IV50 ir50_32.dll 5.2562.15.55 ICM LEAD MCMP/MJPEG Codec (VFW) LEAD LCODCCMP.DLL 1.0.0.13 ICM DivX® 6.6 Codec (2 Logical CPUs) divx DivX.dll 6.6.0.28 ICM DivX® 6.6 YV12 Decoder yv12 DivX.dll 6.6.0.28 DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 mp4sdecd.dll 11.0.6000.6324 DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 11.0.6000.6324 DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1 wmvdecod.dll 11.0.6000.6324 DMO Sonic AVC Decoder DMO Ëq-, 8û8ð, AVC1, VSSH, H264 sonich264dec_dmo.dll 1.0.60219.0 DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 11.0.6000.6324 DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 11.0.6000.6324
> I'm under the impression that this error is occuring because bad third party > software was installed to the system. Vista is verifying that your software [quoted text clipped - 63 lines] > >> >> > reinstall > >> >> > the DVD burning components of Vista Media Center? zachd [MSFT] - 04 May 2007 18:36 GMT What are the details of that crash as present in the Problem Reports and Solutions center? http://zachd.com/pss/pss.html#bucket will help you look that up if you don't know how.
Thanks, -Zach
 Signature Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. --
>I cannot bur recorded TV (recorded w/Media Center) to DVD. I have a Dell >XPS [quoted text clipped - 112 lines] >> >> >> > reinstall >> >> >> > the DVD burning components of Vista Media Center? KyleW - 08 May 2007 18:07 GMT Here are the SBEServer Details, followed by the extensibility host details.
\Problem signature Problem Event Name: BEX Application Name: SBEServer.exe Application Version: 0.9.0.0 Application Timestamp: 4549b672 Fault Module Name: StackHash_463a Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 00000001 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 463a Additional Information 2: 6cce9767cd7c3bb4740aa0d691aa0e2d Additional Information 3: 1ca9 Additional Information 4: 4a609a69f41dd3aa2a70d4eb857190fd
Extra information about the problem Bucket ID: 15943345
Description Stopped working
Problem signature Problem Event Name: CLR20r3 Problem Signature 01: ehexthost.exe Problem Signature 02: 6.0.6000.16461 Problem Signature 03: 460b170e Problem Signature 04: SonicMCEBurnEngine Problem Signature 05: 6.0.6000.0 Problem Signature 06: 4549bdd6 Problem Signature 07: de Problem Signature 08: 2 Problem Signature 09: System.InvalidCastException OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033
Extra information about the problem Bucket ID: 34103147
zachd [MSFT] - 08 May 2007 22:22 GMT In WMP's Help:About:Technical Support Information menu tool, what MPEG/DVD decoders does it list? The exception you're hitting seem to be related to a filter that is not named in the crash data, so that 'unknown' codec/filter is quite interesting - the WMP list may be very helpful.
 Signature Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. --
> > Here are the SBEServer Details, followed by the extensibility host [quoted text clipped - 40 lines] > Extra information about the problem > Bucket ID: 34103147 KyleW - 08 May 2007 22:36 GMT Hi Zach,
Here's the mpeg/dvd section from wmp help. Thanks!
MPEG/DVD Filters Type Name Binary Version video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.5840.6324 video Roxio Smart Encoder MPEG2VidCodec.dll 9.0.2.8 video roxio DCFilters Mpeg I/II Decoder DCFilters9.dll 9.0.1.8 video Roxio Smart Decoder MPEG2VidCodec.dll 9.0.2.8 video Roxio MPEG2 Video Decoder MPEG2VidCodec.dll 9.0.2.8 video CBVA DMO wrapper filter cbva.dll 6.0.6000.16386 video Roxio MPEG2 Encoder MPEG2VidCodec.dll 9.0.2.8 video Sonic MPEG Video Decoder sonicdsmpeg.ax 1.1.3858.0 video Sonic MPEG-2 Video Decoder sonicm2vd.ax 1.0.197.60322 audio Sonic MCE DS Surround Audio Decoder CinemAudioDVDadv.dll 2.8.6.3310 audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.5840.6324 audio Sonic Cinemaster® DS Advanced Audio Decoder CinemAudioDVDadv.dll 2.8.6.3310 audio Roxio Audio Decoder (DVD) RoxioDVDAudio.dll 9.0.2.8 audio Sonic MPEG Audio Decoder sonicdsmpeg.ax 1.1.3858.0
> In WMP's Help:About:Technical Support Information menu tool, what MPEG/DVD > decoders does it list? The exception you're hitting seem to be related to a [quoted text clipped - 44 lines] > > Extra information about the problem > > Bucket ID: 34103147 zachd [MSFT] - 09 May 2007 06:28 GMT That's a lot of third party filters here - what other MPEG/DVD tools/players/editors do you have installed? Does Roxio or Sonic have updates here... ?
Are you using any other of those filters? It's not optimum to have lots of those on your system, and that should pretty directly to be the source of the failure here...
 Signature Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. --
> Hi Zach, > [quoted text clipped - 69 lines] >> > Extra information about the problem >> > Bucket ID: 34103147 KyleW - 09 May 2007 11:31 GMT I have Roxio intstalled, but I would rather use Media Center to burn recorded TV onto DVD. What is the minium list of codecs/filters/etc I can use?
zachd [MSFT] - 10 May 2007 05:34 GMT The minimum list depends upon what you're trying to do. I don't know why you have Sonic or Roxio installed, but those have installed their own MPEG filters that will be in the mix. The "minimum list of codecs" is something you would probably need to define for yourself if you're going to be loading third party MPEG tools onto your system.
If you temporarily remove/disable Sonic or Roxio, does this scenario then work?
 Signature Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. --
>I have Roxio intstalled, but I would rather use Media Center to burn >recorded > TV onto DVD. What is the minium list of codecs/filters/etc I can use? Clybella - 09 May 2007 16:36 GMT I am having similar problems and don't know how to access the Tech info. Do I get it from the "Player". I am using the "Center". This below is my problem. I was directed from another thread, where I thought I was in the Vista Community but they said not....even though my page suggested it was.....confusing.....
From the Start Page, there are a list of options which on my version include, TV & Movie, Sports, Cyberlink MakekDVD, Online Media, and Tasks.
From the Tasks option, I can choose burn cd/dvd, select options: video DVD and click next.....then Name DVD, Select location of file: Recorded TV, Click on the show clip and click Next. The message reads: Media Center has stopped working....A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. From here the screen is black with the error box showing and no mouse....so I must use ctl-alt-del to bring up the task manager and shut it down.
If I attempt to burn from the Cyberlink MakeDVD option, I get an error message that "Make DVD can only run on Windows XP" in spite of the fact it came bundled with Vista.
From the Recorded TV option, when I click on the show slip and then choose burn CD/DVD, I again get the system shutting down as above.
If I attempt from Control Panel to uninstall the MakeDVD 1.0 program, I get a "SEVERE" error message that reads, "The installation will be terminated at this time. This software is intended for Windows XP only."
There is no Help from within Media Center and I can not seem to locate any way to choose or change the third party software that Media Centre relies on for the burn feature. Since I have Roxio, it would make sense to associate that. On the Start Menu it references Windows DVD maker, and this is a program unfamiliar to me.
Finally, since this all works in a "friendly" atmosphere, I have no idea what format the final outcome should be in, and if it is even compatible in an entertainment DVD, ie for watching TV, not going in to another computer.
OK, now finally, I was extremely comfortable moving about XP but obviously need much more time to get comfortable with Vista.
thanks
> Ah - that was the question I was just about to ask. > [quoted text clipped - 29 lines] > >> > reinstall > >> > the DVD burning components of Vista Media Center? zachd [MSFT] - 10 May 2007 05:35 GMT You should talk to Cyberlink about the MakeDVD issue - they would be in the best position to know about that.
As regards the crash, what information do you see regarding that crash in the Problem Reports and Solutions center? http://zachd.com/pss/pss.html#bucket should help you look that up.
-Zach
 Signature Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. --
>I am having similar problems and don't know how to access the Tech info. >Do [quoted text clipped - 87 lines] >> >> > reinstall >> >> > the DVD burning components of Vista Media Center? kevint250 - 31 May 2008 08:08 GMT I had this problem too. Just fixed it by downloading and installing 'ffdshow'; the codec Vista uses to do it's burning in Media Center. Download the latest version here: 'Free-Codecs.com : Download FFDShow MPEG-4 Video Decoder 2008-05-28, FFDShow MPEG-4 Video Decoder 2008-05-28 MMX and FFDShow MPEG-4 Video Decoder 2008-05-23 SSE : FFDSHOW is a DirectShow decoding filter' (http://www.free-codecs.com/FFDshow_download.htm) and uninstall any old version you may have. It should fix the problem! Did for me.
 Signature kevint250
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