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Windows Forum / Windows Vista / Music, Photo, Video / June 2007Movie DVDs
My desktop DVD/Cd drive does not recognize/load commercial Movie DVDs. Regional setting correct Australia - Region 4. -= (Have reset, just incase) Drive will recognize /load every other form of DVD/CD. Checked for most recent Driver. The DVDs operate OK on other machines and DVD player attached to TV Any suggestions or solutions welcome, even obvious ones!!!!! Vista Home Premium installed & working like a Bondi Tram. Regards Bob J > My desktop DVD/Cd drive does not recognize/load commercial Movie DVDs. > Regional setting correct Australia - Region 4. -= (Have reset, just [quoted text clipped - 5 lines] > Regards > Bob J ============================== Do you have a DVD decoder installed? Info on DVD Decoders: Plug-ins for Windows Media Player http://tinyurl.com/j9e29 VLC media player (free) http://www.videolan.org/ AVS DVD Player (free) http://tinyurl.com/3bs3bz  SignatureJohn Inzer MS Picture It! - Digital Image MVP Digital Image Highlights and FAQs http://tinyurl.com/aczzp Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk With Vista Home Premium installed the MS DVD decoder should already be installed. When the disc is in the drive can you see the Video_TS folder in explorer? What are you using to play the DVD? WMP11? Vista Media Center? >> My desktop DVD/Cd drive does not recognize/load commercial Movie DVDs. >> Regional setting correct Australia - Region 4. -= (Have reset, just [quoted text clipped - 17 lines] > AVS DVD Player (free) > http://tinyurl.com/3bs3bz The problems is that - only - Commercial DVD Movies are not even acknowledged by the DVD drive as being inserted, does not read any files or folders on movie DVDs Can play all other types (copied movies, music, data, etc) Have decoder installed and other DVDs/CDs play OK on WMP, WMC, Sonic, etc. Still checking other websites & knowledge sources. If you can think of any thing else please post. SignatureRegards Bob J > With Vista Home Premium installed the MS DVD decoder should already be > installed. [quoted text clipped - 24 lines] > > AVS DVD Player (free) > > http://tinyurl.com/3bs3bz >The problems is that - only - Commercial DVD Movies are not even acknowledged >by the DVD drive as being inserted, does not read any files or folders on >movie DVDs What exactly do you mean by "not even acknowledged by the DVD drive as being inserted?" 1. The disc won't spin up, just sits there, nothing happens? 2. It spins up but doesn't show any menu? 3. It starts to spin up then gets ejected or hangs? 4. Something else? Can you read what's one such a disc by viewing in Windows Explorer? >Can play all other types (copied movies, music, data, etc) >Have decoder installed and other DVDs/CDs play OK on WMP, WMC, Sonic, etc. >Still checking other websites & knowledge sources. >If you can think of any thing else please post. Adam In answer to your questions. When DVD inserted, the Disk spins, activity light on for approx, 20secs, stops. Open Window Explorer, no indication that a disk is inserted, double-click on drive, drive drive opens, box appears, message "Insert disk into Drive "E"!!!!!! No folders shown!!!!! I realise it sounds strange but action only occurs with Commercial Movie DVDs, every other DVD/CD format works OK. The machine is a dedicated Media Centre PC, fully Vista Designed, I have no other problems. Do not normally watch movies on PC, use Entertainment Centre attached to TV. SignatureRegards Bob J > >The problems is that - only - Commercial DVD Movies are not even acknowledged > >by the DVD drive as being inserted, does not read any files or folders on [quoted text clipped - 14 lines] > >Still checking other websites & knowledge sources. > >If you can think of any thing else please post. >Adam >In answer to your questions. [quoted text clipped - 6 lines] >I realise it sounds strange but action only occurs with Commercial Movie >DVDs, every other DVD/CD format works OK. That indeed is pretty strange. First time I recall anybody having that exact problem. If it only happens on commercial DVDs it sounds like it has some odd thing to do with regions or DRM (Digital Rights Management). Can you check the firmware of the drive and see if it is set for your region (zone)? These aren't HD DVD's by any chance are they? Vista includes content protection infrastructure specifically designed to help ensure that protected commercial audiovisual content, such as newly released HD-DVD or Blu-Ray discs, can be enjoyed on Windows however If the policies require protections that Windows Vista can't support, then the content would not be able to play at all on Windows Vista PCs so could be a DRM issue too but doubtful. In other words the DVD may have some goofy protection scheme that Vista don't understand so it won't play. I'm stumped. Thanks to all for advise & suggestions, I too am aware of what Adam wrote, unfortunately it is not just one Movie DVD that this occurs but all and so far only on this machine. The fact that the DVDs plays on my other machines - XP & Linux, it also has me stumped, have not had the opportunity to try on another Vista Machine. Region is correctly set for region - Aust - Region 4. I do not think it is something that is Vista related, I feel it a setting only relating to this machine. Will let you know if I resolve the problem. "All Challenges can be conquered." SignatureRegards Bob J > >Adam > >In answer to your questions. [quoted text clipped - 23 lines] > DVD may have some goofy protection scheme that Vista don't understand > so it won't play. I'm stumped. Have you tried the DVD drive from one of your other PCs in the Vista machine? It might just me something flaky with the drive.... > Thanks to all for advise & suggestions, I too am aware of what Adam wrote, > unfortunately it is not just one Movie DVD that this occurs but all and so [quoted text clipped - 36 lines] >> DVD may have some goofy protection scheme that Vista don't understand >> so it won't play. I'm stumped. Have no spare DVD Drives - have been considering purchasing/installing a 2nd drive, this appears to be the time to do so. Unfortunately I am going into hospital for a few days, later today, so the problem will have wait, but it will give me something to work on. Again - Thanks for the comments & advise. SignatureRegards Bob J > Have you tried the DVD drive from one of your other PCs > in the Vista machine? [quoted text clipped - 41 lines] > >> DVD may have some goofy protection scheme that Vista don't understand > >> so it won't play. I'm stumped. Hi Bob, I am experiencing the same issue. My Desktop is an HP with windows vista home premium. I am even getting the same error messages afters the unit appears to be reading the DVD, it only happen as well with commercial DVD movies; I also tried using the same DVD movie on a PS3, XBOX and a conventional home DVD player, al of them play properly the DVD movie. What is worst, is that I have a second DVD unit just installed few days ago and works exactly the same, so it takes me to think that this could be related to a windows vista security issue. A friend of mine suggested me to download recent firware, I'll try it and let you know what I found. I am so frustrated, I can not believe that windows Vista could be the reason why we are getting this problem. Regards. SignatureBenny__RT I installed a 2nd DVD player yesterday, it works OK (reads/open commercial DVD), I still have the original driver installed, which still has the problem. I have not carried out a System Restore because I do not play Com. DVDs on my computer often (maybe month or so ago) so I cannot say when I should go back to. Do you have DVD Shrink installed?????? If solution found, will let you know. SignatureRegards Bob J > Hi Bob, > [quoted text clipped - 16 lines] > > Regards. Check out HP Support page: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00870594&lc=en&cc=au&dlc=en &product=3262449&rule=8550&lang=en It may help to isolate problem, have carried out all step, still have problem, it appears to be Windows related at this stage. Will keep posted-- Regards Bob J > Hi Bob, > [quoted text clipped - 16 lines] > > Regards. Hello Bob, Thanks for all your suggestions. I have finally solved the problem. Since the desktop is almost new, I called HP support center; The problem was related to the stock DVD unit. They just point me to download the new Fireware and tha was it!!! I can now see all my commercial DVD's. I am really surprised that the problem was not Windows Vista. I am in the process to update the firware for my second unit which is a Lite-On since it is a recent model I am pretty sure that the same fix will apply. I believe you may want to try updating your firmware. Thanks again. SignatureBenny__RT No they are not HD-DVDs!!!!! SignatureRegards Bob J > >Adam > >In answer to your questions. [quoted text clipped - 23 lines] > DVD may have some goofy protection scheme that Vista don't understand > so it won't play. I'm stumped. |
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