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Windows Forum / Windows Vista / Music, Photo, Video / August 2007

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Hardware change broke WMP 11 DRM

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Douglas - 18 Aug 2007 20:48 GMT
My previous motherboard failed and I had to replace it. This seemed enough of
a change that I ended up having to re-activate Windows Vista. My problem now
is that this caused the Hardware ID to change which broke my DRM. None of the
KB's for clearning the DRM, or the utilities I have found online seem to work
for fixing the DRM problem. As of right now I can not play any DRM protected
content and get error messages stating that my DRM is corrupted.
christos - 30 Aug 2007 00:10 GMT
You could try contacting the company you made the original purchase through
(of the music files)

This is sadly, an issue with current DRM systems.  They might just tell you,
'sorry, nothing we can do".  Hopefully that isn't the case.

> My previous motherboard failed and I had to replace it. This seemed enough of
> a change that I ended up having to re-activate Windows Vista. My problem now
> is that this caused the Hardware ID to change which broke my DRM. None of the
> KB's for clearning the DRM, or the utilities I have found online seem to work
> for fixing the DRM problem. As of right now I can not play any DRM protected
> content and get error messages stating that my DRM is corrupted.
 
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