Windows Vista and Sony handycam HDR-HC38

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deewun - 29 Aug 2007 21:34 GMT

I have recently installed Vista on my system. I have a Sony HDR-HC38 handycam
which takes great pictures. However, when I try to download video, i get a
message that no device is recognizedf. This applies in the Sony import
software, the Roxio Easy Creator 9 software and the Windows Movie Maker. I
have checked every connectiion possible, even getting a new FireWire cable,
but nothing changes. does anyone have any suggestions, please?

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Graham Hughes - 31 Aug 2007 17:24 GMT

Have you tested your pc with a nknown to work cam and cable which you have
seen working on another pc?
Have you tested your cam on a known to work pc with a known to work cable?

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Graham Hughes
MVP Digital Media
www.myvideoproblems.com

>I have recently installed Vista on my system. I have a Sony HDR-HC38
>handycam
[quoted text clipped - 4 lines]
> cable,
> but nothing changes. does anyone have any suggestions, please?

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