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Windows Forum / Windows Vista / Music, Photo, Video / August 2007

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sent pictures don't open

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Chloe - 31 Aug 2007 03:56 GMT
I"m trying to send a series of cartoon pictures..jpegs but nobody is getting
them to open up. Is there anything I can do ? or is it likely to be at their
end?
Tim - 31 Aug 2007 23:00 GMT
> I"m trying to send a series of cartoon pictures..jpegs but nobody is getting
> them to open up. Is there anything I can do ? or is it likely to be at their
> end?
It's hard to say given the limited amount of information you provided.

What error message do they get when they try to open the picture?
Have you sent them pictures in the past that they were able to open
successfully?
Do they all get the same error message?
What OS are they running?
What e-mail client are they using?
Are all of these people getting e-mail from the same ISP?
What is the file extension on your pictures?
How large are these pictures (file size)?
How many are you sending at one time?
What is the meaning of life?
What e-mail client are you using? What version?

Tim
 
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