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Windows Forum / Windows Vista / Music, Photo, Video / December 2007

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Windows Photo Gallery is now just a blank screen

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Jeff - 25 Dec 2007 23:08 GMT
I installed Kodak EasyShare's printer and photo software.  Since then, when I
plug my Canon 900IS camera in, AutoPlay no longer brings up the Import
Pictures window, and I can no longer access Photo Gallery, which now is just
a blank window that I can't close (I have to reboot to get rid of it).  I
uninstalled the Kodak software but that didn't help.

Ideas?  I'd like to have the Import Pictures feature back, as well as Photo
Gallery.

thx,
Jeff
John Inzer - 26 Dec 2007 03:58 GMT
> I installed Kodak EasyShare's printer and photo software.  Since
> then, when I plug my Canon 900IS camera in, AutoPlay no longer brings
[quoted text clipped - 8 lines]
> thx,
> Jeff
=================================
I think I would try doing a system restore to a
time before the easyshare software was installed.

Using Windows Vista
System Restore
http://tinyurl.com/2qhd77

And...maybe the following links will offer some ideas:

Windows Vista :
How to customize AutoPlay
http://www.vista4beginners.com/AutoPlay

(944221) Windows Live Photo Gallery stops
responding or will not start
http://support.microsoft.com/kb/944221/en-us

It may be worth a try to install Windows Live Photo Gallery:

Windows Live Photo Gallery
http://get.live.com/photogallery/overview

Signature

      John Inzer
   MS Picture It! -
Digital Image MVP

     Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

           Notice
This is not tech support
     I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Jeff - 26 Dec 2007 07:10 GMT
i'm afraid to do the restore, because it's a been a month since i installed
the kodak software--but i'll check out your links.  Thx John.

> > I installed Kodak EasyShare's printer and photo software.  Since
> > then, when I plug my Canon 900IS camera in, AutoPlay no longer brings
[quoted text clipped - 30 lines]
> Windows Live Photo Gallery
> http://get.live.com/photogallery/overview
Jeff - 30 Dec 2007 15:34 GMT
john: I installed live photo gallery, which appears to have solved the
problem--thx!
Jeff

> > I installed Kodak EasyShare's printer and photo software.  Since
> > then, when I plug my Canon 900IS camera in, AutoPlay no longer brings
[quoted text clipped - 30 lines]
> Windows Live Photo Gallery
> http://get.live.com/photogallery/overview
John Inzer - 31 Dec 2007 03:35 GMT
> john: I installed live photo gallery, which appears to have solved the
> problem--thx!
> Jeff
======================
Thanks for the update.

Signature

      John Inzer
   MS Picture It! -
Digital Image MVP

     Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

           Notice
This is not tech support
     I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 
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