windows photo gallery

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Trisha e 1 - 20 Jan 2008 05:11 GMT

When I insert my SD card a message pops up saying can't open pictures. The
file format is not supported or you do not have latest update. I checked and
it says I have the latest update. Don't know what to do

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Dave - 20 Jan 2008 15:22 GMT

What type files are on the card?
jpeg, tiff, raw?

If you open Windows Explorer, and go to the card, can you see the files?

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> When I insert my SD card a message pops up saying can't open pictures. The
> file format is not supported or you do not have latest update. I checked
> and
> it says I have the latest update. Don't know what to do

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Trisha e 1 - 21 Jan 2008 06:06 GMT

> What type files are on the card?
> jpeg, tiff, raw?
[quoted text clipped - 7 lines]
>
> Im not sure I understand where to go to windows explorer to find what cards are in the file. It was working just fine dont understand. sorry not comp. smart

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Trisha e 1 - 21 Jan 2008 07:13 GMT

> > What type files are on the card?
> > jpeg, tiff, raw?
[quoted text clipped - 7 lines]
> >
> > Im not sure I understand where to go to windows explorer to find what cards are in the file. It was working just fine dont understand. sorry not comp. smart

It's a SD memory card from my cam. I dont understand what files your talking
about. I don't know how to get to files so so sorry please

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Dave - 21 Jan 2008 13:33 GMT

Insert your SD card into your card reader (I assume that's what you are
ding).
click on Start - Computer
You should see the SD card drive listed.
Double-click on it to open it.
look in any folders there to see if you can see any photo files.

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>> > What type files are on the card?
>> > jpeg, tiff, raw?
[quoted text clipped - 15 lines]
> talking
> about. I don't know how to get to files so so sorry please

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Trisha e 1 - 21 Jan 2008 14:22 GMT

> Insert your SD card into your card reader (I assume that's what you are
> ding).
[quoted text clipped - 24 lines]
>
> ok thank you, when I open it DCIM file comes up and there are pictures in it. MISC comes up and it a things pops up and says AUTPRINT.MRK

then WMPInfo. file and it is messed up when I try to open it thank you so
much

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Trisha e 1 - 31 Jan 2008 17:01 GMT

> When I insert my SD card a message pops up saying can't open pictures. The
> file format is not supported or you do not have latest update. I checked and
> it says I have the latest update. Don't know what to do

The files that I have are DCIM ,MISC, and WMPInfo.

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