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Windows Forum / Windows Vista / Networking / October 2007

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Network Access Error

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Frederick Smith - 28 Oct 2007 23:56 GMT
Hey Robert, Chuck, Barb [or any MVP],

I upgraded my Netgear router WGR614v6 to WGR614v8. I have a Vista Premium
laptop, LAPTOP-PC, and XP Home desktop, DESKTOP-PC, connected to the router
using a WIRED connection. I have no problem accessing the internet from
either of them.

[I think] After replacing the router, this problem started. DESKTOP-PC, if
visible to LAPTOP-PC, is no longer accessible. "Windows can not access
\\DESKTOP-PC" and the error code is 0x80070035. And, from DESKTOP-PC,
LAPTOP-PC is not visible under "My Network Places". Both computers are set
to the same workgroup, "WORKGROUP".
I added the router IP and MAC address to the "Trusted Site" section of
Norton Internet Security on DESKTOP-PC. On LAPTOP-PC, I only have AVG
anti-virus installed.

I have the entire C drive shared in DESKTOP-PC, allowing network users to
change files.

In LAPTOP-PC, under Network and Sharing Center I have:
Network Discovery On,
File Sharing On,
Public Folder Sharing On [anyone with network access can change, open,
create files],
Printer Sharing On,
Password Protected Sharing Off,
Media Sharing Off.

I thought I covered all the bases here. Any ideas? Barb, I know you have the
same router, maybe there is something else that needs to be configured?

Fred
Frederick Smith - 29 Oct 2007 00:11 GMT
I thought I would add the IPCONFIG /ALL. Is the DNS server setting correct?

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

  Host Name . . . . . . . . . . . . : LAPTOP-PC
  Primary Dns Suffix  . . . . . . . :
  Node Type . . . . . . . . . . . . : Hybrid
  IP Routing Enabled. . . . . . . . : No
  WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . :
  Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
  Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

  Connection-specific DNS Suffix  . :
  Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
  Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes
  Link-local IPv6 Address . . . . . : fe80::143:2a5c:8fa6:a402%8(Preferred)
  IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred)
  Subnet Mask . . . . . . . . . . . : 255.255.255.0
  Lease Obtained. . . . . . . . . . : Sunday, October 28, 2007 5:50:36 PM
  Lease Expires . . . . . . . . . . : Monday, October 29, 2007 5:50:36 PM
  Default Gateway . . . . . . . . . : 192.168.1.1
  DHCP Server . . . . . . . . . . . : 192.168.1.1
  DHCPv6 IAID . . . . . . . . . . . : 201333540
  DNS Servers . . . . . . . . . . . : 192.168.1.1
  NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . :
  Description . . . . . . . . . . . :
isatap.{432A34A3-7D88-4BD2-B52D-8536573A4
1F6}
  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
  DHCP Enabled. . . . . . . . . . . : No
  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

  Connection-specific DNS Suffix  . :
  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
  Physical Address. . . . . . . . . : 02-00-54-55-4E-01
  DHCP Enabled. . . . . . . . . . . : No
  Autoconfiguration Enabled . . . . : Yes
  IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38c:14ce:89a:3f57:fef5(Prefe
rred)
  Link-local IPv6 Address . . . . . :
fe80::14ce:89a:3f57:fef5%10(Preferred)
  Default Gateway . . . . . . . . . : ::
  NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

  Connection-specific DNS Suffix  . :
  Description . . . . . . . . . . . :
isatap.{E63ADE85-D1B3-42E9-BB77-3AFDCBD3F
77A}
  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
  DHCP Enabled. . . . . . . . . . . : No
  Autoconfiguration Enabled . . . . : Yes
  Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.10%13(Preferred)
  Default Gateway . . . . . . . . . :
  DNS Servers . . . . . . . . . . . : 192.168.1.1
  NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . :
  Description . . . . . . . . . . . : 6TO4 Adapter
  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
  DHCP Enabled. . . . . . . . . . . : No
  Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

*** End ***

> Hey Robert, Chuck, Barb [or any MVP],
>
[quoted text clipped - 30 lines]
>
> Fred
Frederick Smith - 29 Oct 2007 01:35 GMT
I can't think of enough expletives to write down here...

Norton Internet Security's firewall needed the MAC Address - the physical
address of the Router, as seen from the local LAN, as opposed to the MAC
Address - the physical address of the Router, as seen from the Internet.

Why are there two different MAC addresses???????

Fred

>I thought I would add the IPCONFIG /ALL. Is the DNS server setting correct?
>
[quoted text clipped - 128 lines]
>>
>> Fred
Jeffrey Randow - 29 Oct 2007 03:04 GMT
Your router has two different network interfaces - one public and one
private.  Each NIC must have a unique NIC (although some routers let
you clone the MAC address of an internal computer, but you are
shielded from the effects of it).

---
Jeffrey Randow
jeffreycentex@gmail.com
Windows Networking MVP 2001-2006
http://www.networkblog.net

>I can't think of enough expletives to write down here...
>
[quoted text clipped - 138 lines]
>>>
>>> Fred
Frederick Smith - 29 Oct 2007 04:10 GMT
It seems odd that they differ by only 1. The internet port MAC is
00:1B:2F:F3:87:87. And, the LAN port is 00:1B:2F:F3:87:86.

Fred
> Your router has two different network interfaces - one public and one
> private.  Each NIC must have a unique NIC (although some routers let
[quoted text clipped - 156 lines]
>>>>
>>>> Fred
Jeffrey Randow - 30 Oct 2007 02:23 GMT
Nope..  That's how mine is...

---
Jeffrey Randow
jeffreycentex@gmail.com
Windows Networking MVP 2001-2006
http://www.networkblog.net

>It seems odd that they differ by only 1. The internet port MAC is
>00:1B:2F:F3:87:87. And, the LAN port is 00:1B:2F:F3:87:86.
[quoted text clipped - 160 lines]
>>>>>
>>>>> Fred
Barb Bowman - 29 Oct 2007 10:31 GMT
I won't use Norton myself, but am glad you figured it out.

>I can't think of enough expletives to write down here...
>
[quoted text clipped - 138 lines]
>>>
>>> Fred

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Jeffrey Randow - 30 Oct 2007 02:24 GMT
Yep.  I cringe when I see Norton..  :(

---
Jeffrey Randow
jeffreycentex@gmail.com
Windows Networking MVP 2001-2006
http://www.networkblog.net

>I won't use Norton myself, but am glad you figured it out.
>
[quoted text clipped - 140 lines]
>>>>
>>>> Fred
Frederick Smith - 30 Oct 2007 03:32 GMT
Ha, ha, yes,

Bashing Norton seems to be in style these days. What Internet Security
software would either of you recommend? Let's see if we get a match from
both of you.

Fred

>I won't use Norton myself, but am glad you figured it out.
>
[quoted text clipped - 154 lines]
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
Barb Bowman - 30 Oct 2007 10:01 GMT
I use ESET NOD32 AV, the windows firewall and windows defender.

>Ha, ha, yes,
>
[quoted text clipped - 162 lines]
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/ 
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Frederick Smith - 30 Oct 2007 16:39 GMT
Yes, for Vista. But, I was talking about XP. XP requires Internet Security
software. No?
Fred
>I use ESET NOD32 AV, the windows firewall and windows defender.
>
[quoted text clipped - 180 lines]
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
Barb Bowman - 30 Oct 2007 17:01 GMT
Windows Defender is available for XP. There is a version of the
Windows Firewall in XP. And when you are home, your router has a
firewall as well (SPI).

>Yes, for Vista. But, I was talking about XP. XP requires Internet Security
>software. No?
[quoted text clipped - 183 lines]
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/ 
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Frederick Smith - 30 Oct 2007 23:23 GMT
I did not know that Windows Defender was available for XP. Windows update
has never revealed this.
Is this something you have to download seperately apart from windows update?

Fred

> Windows Defender is available for XP. There is a version of the
> Windows Firewall in XP. And when you are home, your router has a
[quoted text clipped - 200 lines]
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
Jeffrey Randow - 31 Oct 2007 02:22 GMT
http://www.microsoft.com/downloads/details.aspx?FamilyId=435BFCE7-DA2B-4A6A-AFA4
-F7F14E605A0D&displaylang=en&mg_id=10134


for Defender on Windows XP...

---
Jeffrey Randow
jeffreycentex@gmail.com
Windows Networking MVP 2001-2006
http://www.networkblog.net

>I did not know that Windows Defender was available for XP. Windows update
>has never revealed this.
[quoted text clipped - 206 lines]
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
Frederick Smith - 31 Oct 2007 04:47 GMT
So, I should be able to get rid of Norton if I use Defender and AVG Free
Anti-virus on my XP desktop? This is all I use on my Vista laptop right now.

Fred
> http://www.microsoft.com/downloads/details.aspx?FamilyId=435BFCE7-DA2B-4A6A-AFA4
-F7F14E605A0D&displaylang=en&mg_id=10134

>
[quoted text clipped - 223 lines]
>>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>>> http://blogs.digitalmediaphile.com/barb/
Barb Bowman - 31 Oct 2007 10:20 GMT
I'd encourage you to replace Norton.

>So, I should be able to get rid of Norton if I use Defender and AVG Free
>Anti-virus on my XP desktop? This is all I use on my Vista laptop right now.
[quoted text clipped - 227 lines]
>>>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>>>> http://blogs.digitalmediaphile.com/barb/ 
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
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