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Windows Forum / Windows Vista / Performance and Maintainance / October 2007File dialogue box crashing
I am using Vista Home Premium. Beginning yesterday, I have had problems with the File Dialogue box crashing whatever program calls it. (This is the standard box that pops up whenever opening or saving a file.) Initially I was trying to use the XPS document writer to "print" from Internet Explorer; then, I noticed it with Word and Excel as well (Office 2007). With Office it caused it to crash and restart; with IE it simply totally froze, so that I had to manually terminate it in the Task Manager. In the file list, all of the column headings are scrunched to the left; if I try to just save a file as it has popped up usually I have no problems, but if I try to navigate to a different folder or change any other options the dialogue crashes and takes my program with it. I have tried to reboot, to no avail; I have run a virus scan, with nothing found. Has there been a recent update that fried this, or is this some sort of unique problem that I am experiencing? Thanks for the help! Hi, Tried a System Restore to the day before yesterday? That'd be the first step. If that fails, then I'd suggest a formal malware scan in safe mode with updated antivirus and antispyware programs.  SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com >I am using Vista Home Premium. Beginning yesterday, I have had problems >with [quoted text clipped - 20 lines] > the > help! I try to run System Restore; but when I do so, it gives me the message "The disk has errors. Windows has detected file system corruption on C:. You must check the disk for errors before it can be restored." So I click the link to bring up the utility, but it will then tell me that "Windows cannot check the disk while it's in use" and offers me a button to "Schedule Disk Check." I click this button, the dialogue box disappears with no evidence that a check has been scheduled, and I restart my computer, which gives no evidence during the boot process that any kind of check is in fact being performed. I have been through this cycle several times. What do I have to do to actually schedule the disk check? > Hi, > [quoted text clipped - 28 lines] > > the > > help! Hi, Click the start button and type CMD. Right click the entry that appears in the start menu and select 'run as administrator'. From the prompt, run "chkdsk c: /r". You will get a message that the disk is closed and a prompt to schedule it to run, type "y" to agree and hit <enter>. Exit the command prompt and restart the machine. SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com >I try to run System Restore; but when I do so, it gives me the message "The > disk has errors. Windows has detected file system corruption on C:. You [quoted text clipped - 47 lines] >> > the >> > help! Thanks for the continued help. I did eventually get chkdsk to run by rebooting into safe mode (I can't remember exactly which, the mode with the various utilities.) From there I also ran the system restore to the last point that I remembered not having the problem. Unfortunately this had no effect, and the problem actually seems to be worse now (I cannot even save files before it crashes out.) A recent post refers to the same problem; the answerer advises rebooting in safe mode to solve the problem. Should this suffice? At this point, the only thing that I can think to do is to totally reinstall Windows (which, as I recall, will require reformatting my hard drive and the reinstallation of my entire system.) Do I have any recourse short of this desperate and time-consuming measure? > Hi, > [quoted text clipped - 55 lines] > >> > the > >> > help! Hi, At a point, the amount of energy and time expended trying to resolve an issue outwieghs the alternative, which is to simply start over. It appears you may have reached that point, so bite the bullet, backup your data, and do a clean install. SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com > Thanks for the continued help. I did eventually get chkdsk to run by > rebooting into safe mode (I can't remember exactly which, the mode with [quoted text clipped - 89 lines] >> >> > the >> >> > help! |
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