Back again trying to figure out slow vista shutdown

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greatgal designs - 30 Mar 2008 08:42 GMT

alright I have gone crazy trying to figure out what is making this brand new
laptop shut down slower than my xp shutdown and reboot. I have fixed the
waittokillservice to 20 and it still takes forever. I looked in the event
log and this is what it said..- System

- Provider

[ Name] Microsoft-Windows-Diagnostics-Performance
[ Guid] {cfc18ec0-96b1-4eba-961b-622caee05b0a}

EventID 200

Version 1

Level 2

Task 4007

Opcode 40

Keywords 0x8000000000010000

- TimeCreated

[ SystemTime] 2008-03-30T07:03:13.686Z

EventRecordID 450

- Correlation

[ ActivityID] {00000000-4B7C-0001-F121-77B63292C801}

- Execution

[ ProcessID] 1700
[ ThreadID] 1920

Channel Microsoft-Windows-Diagnostics-Performance/Operational

Computer Greatgal-PC

- Security

[ UserID] S-1-5-19

- EventData

ShutdownTsVersion 1
ShutdownStartTime 2008-03-30T06:59:48.472Z
ShutdownEndTime 2008-03-30T07:01:04.189Z
ShutdownTime 75716
ShutdownUserSessionTime 4198
ShutdownUserPolicyTime 0
ShutdownUserProfilesTime 2
ShutdownSystemSessionsTime 1621
ShutdownPreShutdownNotificationsTime 1260
ShutdownServicesTime 19
ShutdownKernelTime 69897
ShutdownRootCauseStepImprovementBits 0
ShutdownRootCauseGradualImprovementBits 0
ShutdownRootCauseStepDegradationBits 0
ShutdownRootCauseGradualDegradationBits 0
ShutdownIsDegradation false
ShutdownTimeChange 0
this is all mumble jumble to me can someone tell me what program is taking
it so long to shut down I have looked back in the even log and it has had
problems critical, errors and problems since the begining 11/07 and I didn't
purchase it until March 13th of 2008 why didn't they figure it out before it
got to the store and in my hands?? I tried the SP1 and it made my system have
critical errors and had to do a restore in safe mode not to excited about
trying that again.

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davidjchuang - 30 Mar 2008 10:17 GMT

greatgal designs;666688 Wrote:

> alright I have gone crazy trying to figure out what is making this brand
> new
[quoted text clipped - 76 lines]
> about
> trying that again.

Do yourself a favour, save yourself from growing white hair.Take it
back where you bought it. You bought one with problem(s) since 11/07,
that's what I call defective merchandise.

Signature

davidjchuang

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Rick Rogers - 30 Mar 2008 12:03 GMT

Hi,

Did you buy a display model? If the log goes back to 11/2007, then this
machine has obviously been used prior to sale. A new machine completes the
install of Vista when the user first boots it. I suspect that the machine is
not pristine, and as it's new I would simply run the manufacturer's recovery
method and get a fresh installation to work with. If the problem still
exists afterwards, then it is more likely to be a hardware issue and the
manufacturer should be contacted for warranty support.

Signature

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

> alright I have gone crazy trying to figure out what is making this brand
> new
[quoted text clipped - 71 lines]
> critical errors and had to do a restore in safe mode not to excited about
> trying that again.

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