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Windows Forum / Windows Vista / Performance and Maintainance / March 2008

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Images being replaced with ads for firewalls/random ads

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SpikeDelight - 30 Mar 2008 23:24 GMT
Hi, this has been happening on and off for a while now, but I figured I'd ask
the community. Sometimes ads and just regular pictures of a certain size
(usually banners and small square pictures) are being replaced with poorly
made GIFs made to look like error messages, and ads for dating sites or
sometimes even things like Verizon Wireless. Also it's clear that these ads
aren't what's intended to be there because the real advertisement or picture
will be there for a split second and then a new fake ad will show up. I was
wondering if anyone knew how to fix this, as it's obviously linked to some
kind of virus or trojan or something. Thanks.
Malke - 31 Mar 2008 00:53 GMT
> Hi, this has been happening on and off for a while now, but I figured I'd
> ask the community. Sometimes ads and just regular pictures of a certain
[quoted text clipped - 6 lines]
> it's obviously linked to some kind of virus or trojan or something.
> Thanks.

If this is happening on more than one website, your computer is definitely
infected with something.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. You will
generally be asked to:

1. Download and execute HiJack This! (HJT) -
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

2. Disable Notepad's word wrap - In Notepad.exe;  Format --> uncheck; "Word
wrap"

3. Download/run Deckard's System Scanner -
http://www.techsupportforum.com/sectools/Deckard/dss.exe

4. Save the scan results (Main.txt and Extra.txt)

5. And then post the contents of Main.txt and Extra.txt in your post at the
forum you chose. DO NOT POST LOGS IN THE MS NEWSGROUPS.

Not all tools used will work in Vista and you will need to run them
elevated. If you are unable to remove the infection by following the
general steps, register at one of the HijackThis forums as suggested.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke
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Elephant Boy Computers
www.elephantboycomputers.com
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