I previously had a problem on my Gateway Laptop Computer - Gateway Core2
Duo Centrino, that came pre-installed with Windows Vista Home Premium,
which I could not fix. I had to do a System Recovery using the on-screen
program and did not back up any of my files, in attempt to clear out
everything that I had on the computer. After I completed this process, I
set up my desktop and internet, and started over. When reviewing my Hard
Disk Drives on my "Computer" menu, I notice that my
C: Drive is almost all the way full (8.55 GB free of 139 GB).
Although I downloaded a few programs and set up my Internet Security, I
am sure I did not install anything large enough to use up almost all of
the computers storage space for programs and files. By doing the System
Recovery I thought that it would erase everything so that my computer
would be back to it's factory condition. Could my previous files still
be in the computer? After searching this forum, I did not find any
information on the specific question that convinsed me of the soultion,
or a course of action. Can anyone help me?
I created a restore point and went into the System Tools menu and
attempted the disk cleanup on the recovery drive C: where Windows Vista
is stored and then cleaned up the up the Shadow Copies, and nothing
helped. I went through many windows folders and found nothing that would
amount to the vast amount of space that is apparently taken up.

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sylviafrb
Rick Rogers - 09 Apr 2008 11:17 GMT
Hi,
Set folder options/view tab to see hidden and system files. Specifically,
uncheck "hide protected operating system files/folders" and check the box to
show hidden files. You will find this applet in the Control Panel or under
Tools in Windows Explorer.
Once set, open explorer to the C:\ drive and see if there is a windows.old
folder. If so, this will contain the remnants of the former installation.
You can recover any files from it, then delete it to regain space.

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Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
> I previously had a problem on my Gateway Laptop Computer - Gateway Core2
> Duo Centrino, that came pre-installed with Windows Vista Home Premium,
[quoted text clipped - 18 lines]
> helped. I went through many windows folders and found nothing that would
> amount to the vast amount of space that is apparently taken up.
sylviafrb - 09 Apr 2008 15:02 GMT
Thank you. I followed your instructions to view hidden files and
unchecked the box that said "hide protected operating system
files/folders". I immediatley recieved a message that said "Windows
Explorer has stopped working" - one of the many Windows error messages I
had recieved before doing the system recovery. I looked in the windows
folder in C: drive but did not see windows.old . I also searched for
this file and did not find it. I then went back to the control pannel
and reset the hidden files as they were. Any ideas?

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sylviafrb
Rick Rogers - 10 Apr 2008 01:07 GMT
Hi,
It wouldn't be in the Windows folder, it would sit on the root all by
itself.
f you are receiving an explorer error on a new installation, you might want
to first check whatever software you've installed, or possibly run a memory
check.

Signature
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
> Thank you. I followed your instructions to view hidden files and
> unchecked the box that said "hide protected operating system
[quoted text clipped - 4 lines]
> this file and did not find it. I then went back to the control pannel
> and reset the hidden files as they were. Any ideas?
nicmarie - 27 May 2008 18:27 GMT
I Want To Erase Everything In My Computer And Restart Like New. I Don't
Want To Save Anything That's In My Computer Now. I'm New At Computers So
I've Made Alot Of Mistakes Installing Programs And Now I Don't
Understand My Computer It Was Alot Simpler When I Got It With The Basic
Stuff.

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nicmarie
Nonny - 27 May 2008 19:07 GMT
>I Want To Erase Everything In My Computer And Restart Like New. I Don't
>Want To Save Anything That's In My Computer Now. I'm New At Computers So
>I've Made Alot Of Mistakes Installing Programs And Now I Don't
>Understand My Computer It Was Alot Simpler When I Got It With The Basic
>Stuff.
Do you have any diskcs? Like a Windows installation disc? Or a
system restore disc?
There is no need to capitalize every word.
nicmarie - 29 May 2008 18:23 GMT
I don't have anything. All I have is the operating sysytem disc that
came with the computer when I first got it. :cry:

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nicmarie