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Windows Forum / Windows Vista / Performance and Maintainance / May 2008System Recovery does not work for Blue Screen error at startup
I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model #MT6821. The operating system was loaded on the laptop when I purchased it, and the following blue screen appeared at start up about once per month for a year. Now it is appearing almost every day. Anyone able to help me figure out how to get rid of this? I am not stupid, but not real technical either. Thanks in advance for your help. Rick I power up the laptop, and a blue screen appears stating: A problem has been detected and windows has been shut down to prevent damage to your computer. A thread tried to release a source it did not own. Technical Information: *** STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002) *** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP 47ba6222 > I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model > #MT6821. The operating system was loaded on the laptop when I purchased it, [quoted text clipped - 14 lines] > *** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP > 47ba6222 First thing I would try is to boot into "Safe Mode".....before the Windows logo appears, press the F8 key. This will take you to a text based screen where you can select a "Safe Mode" boot option. Sometimes just by booting into Safe Mode and then rebooting in regular Windows will clear up a problem. Try that first and if you are still experiencing a problem then you will have to start looking at such issues as newly installed programs, viri, malware, drivers, upgrades etc. I tried your suggestion, to be honest, I thought it was way too easy. But, fingers crossed, I have not seen that Blue Screen in a week. Here is hoping, and wanted to thank you for taking the time to write. Regards, Rick > > I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model > > #MT6821. The operating system was loaded on the laptop when I purchased it, [quoted text clipped - 23 lines] > experiencing a problem then you will have to start looking at such > issues as newly installed programs, viri, malware, drivers, upgrades etc. Good to hear, Rick! Thank you for taking time to post your success story...sure it will be of use to someone else in the future. :-) PS....yeah, easy solution but hey it just works a lot of the time. Just don't ask me for any in depth details on why it works 'cause I don't have a clue!! <grin> > I tried your suggestion, to be honest, I thought it was way too easy. But, > fingers crossed, I have not seen that Blue Screen in a week. Here is hoping, [quoted text clipped - 30 lines] >> experiencing a problem then you will have to start looking at such >> issues as newly installed programs, viri, malware, drivers, upgrades etc. Hi Rick, There are several different programs that I've seen that cause that error, read: http://www.google.com/search?q=0x000000e3+Vista&hl=en&rls=com.microsoft%3A*  SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com >I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model > #MT6821. The operating system was loaded on the laptop when I purchased [quoted text clipped - 19 lines] > *** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP > 47ba6222 |
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