Problem at start up

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lesley141 - 18 May 2008 21:10 GMT

For some reason I keep having a problem at start up. The pc won't start
vista and I have just a blank screen with the microsoft logo scrolling across
it. Today I had to power off and then restart and was given the option of
start up repair which I tried twice then chkdsk. It did then eventually
start. I have not installed any new hardware and the only software change has
been the uninstall and reinstall of norton 360, after I had a problem with
that recently, but th start up problems began before that. Any suggestions as
to what may be causing this?

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chinga69 - 18 May 2008 22:26 GMT

uasully its a driver issue you can confirm this by booting into safe
mode if it starts quickly in safe mode then its a driver issue
in which case reinstall vista and as you install new drivers reboot to
check its starting properly until you find the culprit

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chinga69

CHEERS CHINGA69:D :D :D

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Rick Rogers - 18 May 2008 22:31 GMT

Have you tried removing Norton 360 and leaving it removed?

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

> For some reason I keep having a problem at start up. The pc won't start
> vista and I have just a blank screen with the microsoft logo scrolling
[quoted text clipped - 7 lines]
> as
> to what may be causing this?

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