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Windows Forum / Windows Vista / Performance and Maintainance / May 2008

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hkcu

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Hayles - 19 May 2008 04:58 GMT
Help!! Each tome i log onto the internet i get a small square pop up saying
hkcu. I click on ok then the box reappears and so i click ok again and then
it finally allows me onto the site.
propman - 19 May 2008 06:27 GMT
> Help!! Each tome i log onto the internet i get a small square pop up saying
> hkcu. I click on ok then the box reappears and so i click ok again and then
> it finally allows me onto the site.

Probably spyware related....run Adaware, Spydoctor or similar.
Hayles - 19 May 2008 07:26 GMT
I have run my avg and spyware terminator with no results!! Any other ideas??

> > Help!! Each tome i log onto the internet i get a small square pop up saying
> > hkcu. I click on ok then the box reappears and so i click ok again and then
> > it finally allows me onto the site.
>
> Probably spyware related....run Adaware, Spydoctor or similar.
Malke - 19 May 2008 12:38 GMT
> I have run my avg and spyware terminator with no results!! Any other
> ideas??

>> > Help!! Each tome i log onto the internet i get a small square pop up
>> > saying hkcu. I click on ok then the box reappears and so i click ok
>> > again and then it finally allows me onto the site.

Be more thorough in your scanning. Go through these general malware removal
steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. You will
generally be asked to:

1. Download and execute HiJack This! (HJT) -
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

2. Disable Notepad's word wrap - In Notepad.exe;  Format --> uncheck; "Word
wrap"

3. Download/run Deckard's System Scanner -
http://www.techsupportforum.com/sectools/Deckard/dss.exe

4. Save the scan results (Main.txt and Extra.txt)

5. And then post the contents of Main.txt and Extra.txt in your post at the
forum you chose. DO NOT POST LOGS IN THE MS NEWSGROUPS.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke
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Elephant Boy Computers
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