Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
Discussion GroupsWindows VistaWindows XPWindows MeWindows 98Windows 95Virtual PCInternet ExplorerOutlook ExpressWindows MediaSecurity
Related Topics
MS Server ProductsMS OfficePC HardwareMore Topics ...

Windows Forum / Windows Vista / Performance and Maintainance / May 2008

Tip: Looking for answers? Try searching our database.

Backup and Restore problems

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
john_byerly - 20 May 2008 05:27 GMT
I am using Vista Home Premium 32-bit.

I have been dutifully backing up all my data files every week using the
Backup and Restore console.  All of a sudden, the hard drive gives out
on my laptop.  The company sends me a replacement, which I install.  The
Vista OS is restored automatically via the OEM (Gateway), so I figure
all I need to do I reinstall my apps and recover my data.  Since I was
more nervous about my data, I thought I would start there.

I have tried every way I can think of to restore my data.  It is
sitting out there on my Network Attached Storage device (DLink), I can
see it via Windows Explorer (23 GB worth of data), but when I try to do
a simple restore, I get informed that no backup has been done by this
computer, so it won't even look for anything to restore.  I tried
Advanced Restore, but I keep getting a message saying that the system
can't find any backup sets (Access Denied).  I even performed a backup
in the hopes that if one backup is out there, it would find the others.
No dice.  Even though I was able to access the drive to back up the
data, I can't access it to do a restore.  I even copied one of the
backup sets to my local disk (C:).  Funny thing, though.  You can't
select C: as a drive to restore from.  So I shared the folder that the
backup set is in and I am told there are no backup sets in it.

This backup/restore scenario has to be one of the most common (if not
the most common) when dealing with computers; a hard drive fails, you
replace the drive, and you restore files.  I can't figure out what I am
doing wrong here!

Can someone help?

Thanks!

Signature

john_byerly

Bender - 20 May 2008 06:06 GMT
Did you do the 'Files from a backup made on a different computer' option?
That should work.

> I am using Vista Home Premium 32-bit.
>
[quoted text clipped - 27 lines]
>
> Thanks!
john_byerly - 20 May 2008 13:32 GMT
Yes, I tried that. In fact, until I did a test backup with my new drive
installed, it was my only option. I tried multiple ways to restore from
a backup made by a different computer. First, I tried to point to the
location of my backup. When I hit the Next button, I was given an Access
Denied error. Note that this is the same folder where I did the test
backup successfully. In the backup case, I was prompted for a username
and password. For the restore, I was not prompted; I just got "Access
Denied".

I figured I could get around this by mapping the network drive and
connecting as a different user. So I mapped the location to Z: and
connected successfully (I could see all the files in Windows Explorer).
But, when I tried to restore, the drive was not in the list!

If anyone has actually done this, I would be interested in the steps
you took. Once again, I am referring to someone who used the Backup and
Restore Center to do regular backups, had to replace a hard drive, and
was able to successfully restore from a backup. From what I have seen,
it can't be done.

Thanks!

Bender;716877 Wrote:
> Did you do the 'Files from a backup made on a different computer'
> option?
> That should work.
>
> "john_byerly" <guest@xxxxxx-email.com> wrote in message
> news:ecd8b805e43525b282d8844fc79ffb25@xxxxxx-gateway.com...

Signature

john_byerly

AJR - 20 May 2008 16:04 GMT
John - Regarding "...I keep getting a message saying that the system can't
find any backup sets (Access Denied)...." .  Key wording "Access denied"
does not mean data not found but is a "permission" problem - probably
requires taking "ownership" of the files.

> I am using Vista Home Premium 32-bit.
>
[quoted text clipped - 27 lines]
>
> Thanks!
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.