I am using Vista Home Premium 32-bit.
I have been dutifully backing up all my data files every week using the
Backup and Restore console. All of a sudden, the hard drive gives out
on my laptop. The company sends me a replacement, which I install. The
Vista OS is restored automatically via the OEM (Gateway), so I figure
all I need to do I reinstall my apps and recover my data. Since I was
more nervous about my data, I thought I would start there.
I have tried every way I can think of to restore my data. It is
sitting out there on my Network Attached Storage device (DLink), I can
see it via Windows Explorer (23 GB worth of data), but when I try to do
a simple restore, I get informed that no backup has been done by this
computer, so it won't even look for anything to restore. I tried
Advanced Restore, but I keep getting a message saying that the system
can't find any backup sets (Access Denied). I even performed a backup
in the hopes that if one backup is out there, it would find the others.
No dice. Even though I was able to access the drive to back up the
data, I can't access it to do a restore. I even copied one of the
backup sets to my local disk (C:). Funny thing, though. You can't
select C: as a drive to restore from. So I shared the folder that the
backup set is in and I am told there are no backup sets in it.
This backup/restore scenario has to be one of the most common (if not
the most common) when dealing with computers; a hard drive fails, you
replace the drive, and you restore files. I can't figure out what I am
doing wrong here!
Can someone help?
Thanks!

Signature
john_byerly
Bender - 20 May 2008 06:06 GMT
Did you do the 'Files from a backup made on a different computer' option?
That should work.
> I am using Vista Home Premium 32-bit.
>
[quoted text clipped - 27 lines]
>
> Thanks!
john_byerly - 20 May 2008 13:32 GMT
Yes, I tried that. In fact, until I did a test backup with my new drive
installed, it was my only option. I tried multiple ways to restore from
a backup made by a different computer. First, I tried to point to the
location of my backup. When I hit the Next button, I was given an Access
Denied error. Note that this is the same folder where I did the test
backup successfully. In the backup case, I was prompted for a username
and password. For the restore, I was not prompted; I just got "Access
Denied".
I figured I could get around this by mapping the network drive and
connecting as a different user. So I mapped the location to Z: and
connected successfully (I could see all the files in Windows Explorer).
But, when I tried to restore, the drive was not in the list!
If anyone has actually done this, I would be interested in the steps
you took. Once again, I am referring to someone who used the Backup and
Restore Center to do regular backups, had to replace a hard drive, and
was able to successfully restore from a backup. From what I have seen,
it can't be done.
Thanks!
Bender;716877 Wrote:
> Did you do the 'Files from a backup made on a different computer'
> option?
> That should work.
>
> "john_byerly" <guest@xxxxxx-email.com> wrote in message
> news:ecd8b805e43525b282d8844fc79ffb25@xxxxxx-gateway.com...

Signature
john_byerly
AJR - 20 May 2008 16:04 GMT
John - Regarding "...I keep getting a message saying that the system can't
find any backup sets (Access Denied)...." . Key wording "Access denied"
does not mean data not found but is a "permission" problem - probably
requires taking "ownership" of the files.
> I am using Vista Home Premium 32-bit.
>
[quoted text clipped - 27 lines]
>
> Thanks!