Erratic mouse

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PandY Point - 20 May 2008 14:29 GMT

I am having problems with erratic mouse movements that have occured since I
acquired my new computer with Vista installed. I have tried re-installing the
mouse drivers but it made no difference. After numerous attempts to download
a hotfix provided by Microsoft that I thought might fix the problem (error
code 40?), I eventually managed to get the hotfix installer to work only to
be informed that it was not for my system!!! I have Windows Vista Home
Premium 32-bit and a Dell Premium mouse.

Has anybody else experienced this problem, and would they be able to tell me
what they did to fix it? As you can imagine, working with the mouse is very
frustrating - forget the intricate work!!

With much thanks,
Just call me desparate.

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JerryM - 20 May 2008 14:40 GMT

If your mouse tends to jump erratically, the ball might be removed and clean
the optical lense.

> I am having problems with erratic mouse movements that have occured since
> I
[quoted text clipped - 16 lines]
> With much thanks,
> Just call me desparate.

Reply to this Message

propman - 20 May 2008 14:53 GMT

> I am having problems with erratic mouse movements that have occured since I
> acquired my new computer with Vista installed. I have tried re-installing the
[quoted text clipped - 10 lines]
> With much thanks,
> Just call me desparate.

Did you check the Dell site? Here's a URL for them with results
pertaining to your particular mouse:

http://tinyurl.com/5nxn4y

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PandY Point - 22 May 2008 14:16 GMT

Thanks, propman. I tried to look up the site you suggested but unfortunately
the link has been broken. I have spoken to Dell previously and went through
all the ideas they suggested. Eventually they recommended the hotfix - back
to square one!

I will try and see if I can locate the site you suggested, otherwise I think
I will need to get back to them about it.

> > I am having problems with erratic mouse movements that have occured since I
> > acquired my new computer with Vista installed. I have tried re-installing the
[quoted text clipped - 15 lines]
>
> http://tinyurl.com/5nxn4y

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propman - 22 May 2008 14:53 GMT

> Thanks, propman. I tried to look up the site you suggested but unfortunately
> the link has been broken. I have spoken to Dell previously and went through

>> http://tinyurl.com/5nxn4y

hmmmm.......just clicked on it from inside your reply and it logged onto
the site fine for me.

Here's the un-tinyurl:

http://search.dell.com/results.aspx?c=us&cat=sup&cs=19&ddate=false&ddays=&df=Tru
e&eh=3&img=True&k=dell+mouse&l=en&p=1&qmp=50&rrr=False&s=dhs&snpsb=K&snpsd=D&ssu
m=False&subcat=&sum=True&usf=&~f=

Probably have to do some of the old cut and past on that rascal though. :-)

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Ryka - 21 May 2008 00:27 GMT

>I am having problems with erratic mouse movements that have occured since I
> acquired my new computer with Vista installed. I have tried re-installing
[quoted text clipped - 15 lines]
> With much thanks,
> Just call me desparate.

My optical mouse acts erratic when the batteries are getting low. Have you
tried using new batteries?

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Bruce Chambers - 21 May 2008 01:54 GMT

And you've already eliminated the obvious by trying a different mouse?

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Bruce Chambers

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PandY Point - 22 May 2008 14:11 GMT

Yes, thanks Bruce. Tried that one.

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