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Windows Forum / Windows Vista / Performance and Maintainance / May 2008

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Can't download 2007 Office files from gmail

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ScottM - 27 May 2008 07:18 GMT
I have Vista and Office 2007 on my laptop, but my computer, or something, is
not recognizing the 2007 Word and Excel file type attachments on my gmail.
Any suggestions?
DL - 27 May 2008 14:33 GMT
What suffix does gmail show for a Word attachmnet?

>I have Vista and Office 2007 on my laptop, but my computer, or something,
>is
> not recognizing the 2007 Word and Excel file type attachments on my gmail.
> Any suggestions?
Robert Hankins - 27 May 2008 22:06 GMT
Try downloading the 2007 compatibility patch from MS for Office. The sender
may have used Office 2003 to derive the original document.
DL - 27 May 2008 23:51 GMT
Office 2007 opens 2003 office files directly, no patch needed

> Try downloading the 2007 compatibility patch from MS for Office. The
> sender may have used Office 2003 to derive the original document.
 
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