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Windows Forum / Windows Vista / Performance and Maintainance / May 2008

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Totally Lost - 28 May 2008 18:52 GMT
My windows explorer will not open, it starts but then I get a message saying
it is closing. Then it says that the problem was caused by Vista. I then get
the following message "To view details about how to fix this problem, click
the link under Technical information. This link will take you to a Microsoft
Support Knowledge Base (KB) article. Follow the steps in the article to fix
your computer problem."
But when I go to the Knowledge base I have no idea which steps to follow as
it doesn't tell me what the problem was in the first place.
Thanks.
Rick Rogers - 29 May 2008 00:22 GMT
Hi,

Which article?

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

> My windows explorer will not open, it starts but then I get a message
> saying
[quoted text clipped - 11 lines]
> it doesn't tell me what the problem was in the first place.
> Thanks.
Totally Lost - 29 May 2008 00:37 GMT
> Hi,
>
> Which article?

That's the problem, it doesn't tell me which article.
Rick Rogers - 29 May 2008 02:56 GMT
Hi,

Checked Internet history?

Signature

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

>> Hi,
>>
>> Which article?
>
> That's the problem, it doesn't tell me which article.
Totally Lost - 29 May 2008 03:19 GMT
It isn't my Internet Explorer, it's my Windows Explorer.

> Hi,
>
> Checked Internet history?
Rick Rogers - 29 May 2008 10:59 GMT
Hi,

They share files, including history.

Also, take a look in the event viewer under the system and application logs
to see if there is additional details about the error itself.

Signature

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

> It isn't my Internet Explorer, it's my Windows Explorer.
>
>> Hi,
>>
>> Checked Internet history?
 
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