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Windows Forum / Windows Vista / Performance and Maintainance / May 2008Vista reboots without warning while surfing
I have Vista Home Premium 32 bit. I have issues with the system cold rebooting while surfing any websites. I have a Dell Inspiron 1720 system. I've had several avenues of support from Dell's "experts" from India. None has solved the issue so far. If I run a Video card stress test, then go on a website and surf, the system will cold reboot in less than 10-20 seconds. The CPU does not seem to go over 60c, and the memory does not seem to run out of resources. Currently, if I surf for about 30 minutes or so, I will get a reboot. I have reinstalled Vista with SP1 and all updates. Any extra info for me here? Thanks for your support!! > I have Vista Home Premium 32 bit. I have issues with the system cold > rebooting while surfing any websites. I have a Dell Inspiron 1720 system. [quoted text clipped - 9 lines] > info > for me here? Thanks for your support!! This certainly sounds like a hardware issue to me, especially since you've already done a clean install and are still experiencing the same problem. Since this is a laptop computer, you can't fix this yourself. I'm sorry but you need to call Dell tech support and insist that they replace/repair the computer. Malke  SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! It does seem to be possibly the CPU a little bit touche, because if I run a video stress test (it never crashes here), then run a website and start surfing, the system reboots. I try again without the stress test and surf, it reboots again. The exhaust seems to be a little bit hot, so I don't really see much else an issue, other than possibly poor CPU circulation. > > I have Vista Home Premium 32 bit. I have issues with the system cold > > rebooting while surfing any websites. I have a Dell Inspiron 1720 system. [quoted text clipped - 17 lines] > > Malke It might be worth running some RAM tests. Also, though unlikely the cause, check that you have the latest video driver. Signature> It does seem to be possibly the CPU a little bit touche, because if I run > a [quoted text clipped - 31 lines] >> >> Malke Go into control panel System/advanced and disable the auto reboot on BSOD option so that you can possibly see the cause of the reboot. My daughter had a laptop for which we had to use a vacuum cleaner every six months or so to clean dust off of the exhaust fans. Make sure that your laptop is never used on a soft surface since that will block the fans. > It might be worth running some RAM tests. Also, though unlikely the > cause, check that you have the latest video driver. [quoted text clipped - 34 lines] >>> >>> Malke >It does seem to be possibly the CPU a little bit touche, because if I run a >video stress test (it never crashes here), then run a website and start >surfing, the system reboots. No reboots on back-to-back-to-back stress test either, right? Only when web-surfing? I yes to both the above, it's not hardware. I try again without the stress test and surf, >it reboots again. The exhaust seems to be a little bit hot, so I don't >really see much else an issue, other than possibly poor CPU circulation. [quoted text clipped - 20 lines] >> >> Malke |
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