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Windows Forum / Windows Vista / Performance and Maintainance / September 2008

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Dulce - 02 Sep 2008 11:07 GMT
Hello
I hope you can help me with an issue :
My PC is  Intel Core2 Quad CPU Q9450 2.66GHz  windows Vista Ultimate 32
bits  8,00GB  ram. My brother wants my 2 2GB memory dim because he says 32
bits systems don't recognize RAM over 4GB.
The system says 8GB, and the motherboard  Asus
P5E CHIPSET X38 supports 8GB. Is he right and I have 4 more GB Ram for
nothing, or is the ram ayhow helpfull and I showld keep it as it is ?

Thankx

Maria Dulce
Rick Rogers - 02 Sep 2008 11:38 GMT
Hi Maria,

The 32-bit version of Vista cannot use more than 4GB of physical memory due
to address space limitations inherent in its design. You would need the
64-bit version in order to make use of the additional 4GB of memory. Vista
SP1 will report the amount of installed memory, but it can only make use of
the first 4GB.

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

> Hello
> I hope you can help me with an issue :
[quoted text clipped - 8 lines]
>
> Maria Dulce
Victek - 02 Sep 2008 18:13 GMT
> Hello
> I hope you can help me with an issue :
[quoted text clipped - 8 lines]
>
> Maria Dulce

Unfortunately 4 gigs is the maximum that a 32-bit OS can use.  In fact,
because some of the address spaces are reserved for hardware (such as the
ram on the video card) the OS actually only has 3.X gigs available to it.
Try reducing the ram to four gigs and observe your PC's performance - you
should not see any difference.  64-bit OS's exist, but there are still
compatibility issues.  They are the future though, so you're brother may
have to return the ram in a year or two <g>.
Mark H - 02 Sep 2008 19:51 GMT
I, and probably many others, would have to say Vista x64 has come a long way
on the compatibility issue. I have yet to run into a problem with x64
compatibility since Vista was released.

> > Hello
> > I hope you can help me with an issue :
[quoted text clipped - 16 lines]
> compatibility issues.  They are the future though, so you're brother may
> have to return the ram in a year or two <g>.
Mike Hall - MVP - 02 Sep 2008 21:20 GMT
> I, and probably many others, would have to say Vista x64 has come a long
> way
[quoted text clipped - 22 lines]
>> compatibility issues.  They are the future though, so you're brother may
>> have to return the ram in a year or two <g>.

Try archiving mail from Outlook into OneNote..

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Mark H - 03 Sep 2008 13:11 GMT
Not sure why you believe this to be an x64 or Vista issue. Sounds like an
Office issue.

I agree some individuals may have incompatibility issues. There are simply
too many different standards out there. But, those same individuals might be
surprised to know the same issues occur with the x86 version at nearly the
same frequency.

I simply stated I have had no compatibility issues even though I've changed
hard drives, memory, CPU and installed various software items over the last
year and one-half. This will not be the case for everyone. But, it is not
the issue it used to be with XPx64.

> > I, and probably many others, would have to say Vista x64 has come a long
> > way
[quoted text clipped - 24 lines]
>
> Try archiving mail from Outlook into OneNote..
Mike Hall - MVP - 03 Sep 2008 13:58 GMT
> Not sure why you believe this to be an x64 or Vista issue. Sounds like an
> Office issue.
[quoted text clipped - 50 lines]
>>
>> Try archiving mail from Outlook into OneNote..

Of course it is an x64 issue.. there is no driver for the function available
for x64, but it works well enough in 32bit versions..

Hardware compatibility is being taken way more seriously than it was for
XP64, at least as far as what is in the case, but there are still issues for
some peripheral devices, and software.

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Mark H - 03 Sep 2008 16:09 GMT
Well, I read up on this issue since I don't use OneNote or Outlook and find
myself in awe of MS's lack of support for one of their own key products.
Hope they actually fix it with the next update to OneNote.

> > Not sure why you believe this to be an x64 or Vista issue. Sounds like an
> > Office issue.
[quoted text clipped - 57 lines]
> XP64, at least as far as what is in the case, but there are still issues for
> some peripheral devices, and software.
Mike Hall - MVP - 03 Sep 2008 20:58 GMT
> Well, I read up on this issue since I don't use OneNote or Outlook and
> find
[quoted text clipped - 79 lines]
> for
>> some peripheral devices, and software.

You can't include an x64 driver in a 32bit product. The problem will be
resolved with the next version of Office most likely.. presumably there will
be a 64bit version..

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Mike Brannigan - 04 Sep 2008 10:34 GMT
>> I, and probably many others, would have to say Vista x64 has come a long
>> way
[quoted text clipped - 29 lines]
>
> Try archiving mail from Outlook into OneNote..

If by "archiving mail from Outlook into OneNote.." you mean when you right
click on a message and "Send to OneNote" then that functions perfectly on
x64 Windows Vista with Office 2007 (all patched to latest service packs and
all updates).

I have looked at a x86 (32-bit) system and did not see any additional
options to archive to anything other then a PST file.

Can you elaborate on your issue?

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Mike Brannigan

Mike Hall - MVP - 04 Sep 2008 14:24 GMT
>>> I, and probably many others, would have to say Vista x64 has come a long
>>> way
[quoted text clipped - 42 lines]
>
> Can you elaborate on your issue?

I do archive by way of the send to OneNote feature.

This issue was raised at the very beginning and I was made aware by the
Office team that the issue would not be fixed until the next release of
Office.

I have to do some re-organization of my system to accommodate Vista 64, but
I will try it. This is the only reason left standing for me not moving to
Vista 64..

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Mike Hall - MVP
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Mike Brannigan - 04 Sep 2008 15:12 GMT
>>>> I, and probably many others, would have to say Vista x64 has come a
>>>> long way
[quoted text clipped - 55 lines]
> but I will try it. This is the only reason left standing for me not moving
> to Vista 64..

"Send To OneNote" from a mail item in Outlook 2007 with SP1 and all updates
on Windows Vista Ultimate x64 SP1 with all updates  - functions correctly
and without error.

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Mike Brannigan

Mike Hall - MVP - 04 Sep 2008 20:29 GMT
>>>>> I, and probably many others, would have to say Vista x64 has come a
>>>>> long way
[quoted text clipped - 62 lines]
> on Windows Vista Ultimate x64 SP1 with all updates  - functions correctly
> and without error.

This is where my initial info originated..

http://blog.nils-kaiser.de/2008/06/20/how-to-get-back-send-to-onenote-on-vista-x64/

There was a work around but it cost $50..

http://blog.nils-kaiser.de/2008/06/20/how-to-get-back-send-to-onenote-on-vista-x64/

It is good to know that MS fixed the problem.. Now all I have to do is
replace my old scanner, and I will be x64 ready..

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Mike Hall - MVP
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Mike Brannigan - 05 Sep 2008 09:33 GMT
Mike,

You are confusing a couple of different issues here.
Specifically the feature on the Outlook 2007 context menu for a mail message
"Send To OneNote" - this works fine and without problem.  (This function
copies a mail message from Outlook to a page in OneNote.
What a number of the links you provided and then have more links inside are
actually focusing on is the Send To One\note 2007 PRINTER DRIVER - that
allows you to print from any application but instead of the output going to
a physical device etc it arrives on a page in OneNote - Now there is no x64
OneNote Printer driver, but this does not impact your issue which has always
worked (Send To OneNote from Outlook.)

[OneNote Print driver support for x64 Windows may arrive with Office "14"]
Signature

Mike Brannigan

>>>>>> I, and probably many others, would have to say Vista x64 has come a
>>>>>> long way
[quoted text clipped - 73 lines]
> It is good to know that MS fixed the problem.. Now all I have to do is
> replace my old scanner, and I will be x64 ready..
Mike Hall - MVP - 04 Sep 2008 20:30 GMT
>>>>> I, and probably many others, would have to say Vista x64 has come a
>>>>> long way
[quoted text clipped - 62 lines]
> on Windows Vista Ultimate x64 SP1 with all updates  - functions correctly
> and without error.

Missed this one..

http://blogs.msdn.com/david_rasmussen/archive/2008/04/21/onenote-64-bit-print-dr
iver.aspx


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Phillips - 03 Sep 2008 01:25 GMT
He's right as long as you use a 32-bit OS, but you have a x86-64 CPU w/ the
X38 chipset! You should/could install Vista 64-bit and hence use more than 4
GB RAM.
Michael

> Hello
> I hope you can help me with an issue :
[quoted text clipped - 8 lines]
>
> Maria Dulce
Paul Montgomery - 03 Sep 2008 01:40 GMT
>He's right as long as you use a 32-bit OS, but you have a x86-64 CPU w/ the
>X38 chipset! You should/could install Vista 64-bit and hence use more than 4
>GB RAM.
>Michael

And could then end up with more problems than the extra 4G of RAM is
worth.
f/fgeorge - 03 Sep 2008 11:04 GMT
>>He's right as long as you use a 32-bit OS, but you have a x86-64 CPU w/ the
>>X38 chipset! You should/could install Vista 64-bit and hence use more than 4
[quoted text clipped - 3 lines]
>And could then end up with more problems than the extra 4G of RAM is
>worth.

ABSOLUTELY correct! The reason the whole World has not gone to 64 bit
Vista is due to several things, but software compatability is a
biggie!
Phillips - 03 Sep 2008 16:06 GMT
C'mon, w/ a "motherboard Asus P5E CHIPSET X38... Core2 Quad CPU Q9450
2.66GHz" and 8GB RAM you can run a 32-bit OS on a virtual machine on top of
Vista 64-bit... it's safer anyways.
Michael

>>>He's right as long as you use a 32-bit OS, but you have a x86-64 CPU w/
>>>the
[quoted text clipped - 9 lines]
> Vista is due to several things, but software compatability is a
> biggie!
 
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