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Windows Forum / Windows Vista / Performance and Maintainance / June 2007Microsoft Works 8 Stops Working
I have a new HP a1730n with Windows Vista installed. When using the print function (and some others) in Spreadsheet or Database functions it comes up with a message that says Microsoft Works 8 has stopped working. It then says it will see if there is a solution ... but nothing happens. Any help????? I believe Works 8.5 works OK -- that's what I have from the MS Works Suite 2006. Works 8.5 does not work either. I have a brand new Gateway notebook with Windows Vista Premium. I have tried reinstalling the software. I have even wiped out my disk and reinstalled Vista. I have not installed any other software. The only things I have introduced to my computer are the documents pulled from my old computer. > I believe Works 8.5 works OK -- that's what I have from the MS Works > Suite 2006. I should add that some documents work and others don't. > Works 8.5 does not work either. > I have a brand new Gateway notebook with Windows Vista Premium. [quoted text clipped - 6 lines] > > I believe Works 8.5 works OK -- that's what I have from the MS Works > > Suite 2006. Well as I said, a clean installation of Works Suite 2006 with Word 8.5 is working for me, but although it says Works 8.5 it is of course the case that the SUite contains WORD 2002 in place of the Works word processor so I may have misled you slightly there. Have you checked the Microsoft Update site (not the WIndows Update site) or gone to the MS OFFICE section for Microsoft.com? You will find updates there and a wizard that will check your OFFICE applications on line. I have a new Emachine with Vista Home Basic installed and am also having a problem with the Database function of Works 8.5. It will not accept databases prepared in earlier editions of Works. Other functions of the suite work. It appears that an update from Microsoft should be forthcoming but no one seems to know when it will be published. Does anyone here have any input. > I have a new HP a1730n with Windows Vista installed. When using the print > function (and some others) in Spreadsheet or Database functions it comes up > with a message that says Microsoft Works 8 has stopped working. It then says > it will see if there is a solution ... but nothing happens. Any help????? I had the same problem after I configured my HP C3140 printer/scanner. I finally discovered that as long as my HP C3140 was not the "default" printer, I had no problems with the Works Spreadsheet. I added a "dummy" printer (HP DeskJet 990c) and made it the default. >I have a new Emachine with Vista Home Basic installed and am also having a > problem with the Database function of Works 8.5. It will not accept [quoted text clipped - 11 lines] >> says >> it will see if there is a solution ... but nothing happens. Any help????? > I had the same problem after I configured my HP C3140 printer/scanner. I > finally discovered that as long as my HP C3140 was not the "default" [quoted text clipped - 16 lines] > >> says > >> it will see if there is a solution ... but nothing happens. Any help????? I am having the same problem with Microfsoft Works 8. I can not change foremat, etc. on the Spreadsheet without getting the "Microsoft Works 8 has stopped working" The patch for the printer did not help the problem. > > I had the same problem after I configured my HP C3140 printer/scanner. I > > finally discovered that as long as my HP C3140 was not the "default" [quoted text clipped - 16 lines] > > >> says > > >> it will see if there is a solution ... but nothing happens. Any help????? I had the same problem when I received my new Dell laptop and installed my HP Officejet 6210. RickB's solution worked.!!! Thanks. > I had the same problem after I configured my HP C3140 printer/scanner. I > finally discovered that as long as my HP C3140 was not the "default" [quoted text clipped - 16 lines] > >> says > >> it will see if there is a solution ... but nothing happens. Any help????? Has anyone been able to get the Works 8 Spreadsheet to accept forematting changes?  Signaturechit > I had the same problem after I configured my HP C3140 printer/scanner. I > finally discovered that as long as my HP C3140 was not the "default" [quoted text clipped - 16 lines] > >> says > >> it will see if there is a solution ... but nothing happens. Any help????? I had the same problem with Works quitting when trying to print, etc. I uninstalled then reinstalled the program and haven't had a problem since. The original install was in the HP upgrade cd that I got. They installed so much stuff all at once, I figured something was bound to get boogered up... > Has anyone been able to get the Works 8 Spreadsheet to accept forematting > changes? [quoted text clipped - 25 lines] >> >> it will see if there is a solution ... but nothing happens. Any >> >> help????? This just came out. See if this will help you: http://support.microsoft.com/default.aspx/kb/933828 > Has anyone been able to get the Works 8 Spreadsheet to accept forematting > changes? [quoted text clipped - 25 lines] >> >> it will see if there is a solution ... but nothing happens. Any >> >> help????? yes. That helped me with my formatting problems. Now I can also open a file created in Excel. Thanks, Kim > This just came out. See if this will help you: > [quoted text clipped - 29 lines] > >> >> it will see if there is a solution ... but nothing happens. Any > >> >> help????? I had the exact same problem with a brand-new computer. After trying to print a spreadsheet and having it shut down numerous times, I chatted with HP help desk and they said they are aware of the problem and will notify me when a solution is found. That didn't help me, so I went to a free Google spreadsheet which works just fine. Word processing printing works fine with Works 8 for me. There is finally a fix. Go to microsoft.com/downloads and you will find it there. I just downloaded and all is well with the world. SignatureBobS > I had the exact same problem with a brand-new computer. After trying to > print a spreadsheet and having it shut down numerous times, I chatted with HP > help desk and they said they are aware of the problem and will notify me when > a solution is found. That didn't help me, so I went to a free Google > spreadsheet which works just fine. Word processing printing works fine with > Works 8 for me. I have just installed a new computer with Windows Vista Ultimate and Works 8.5 factory installed. I have a Works database file that worked fine with Windows XP and Works 8. When trying to open on the new computer I get the message that Works has stopped working. While researching the problem I found Microsoft article 933828, installed it, and was able to open the file. I had to set the default ptinter to HP 500C. The result was poor print quality. The printer I have is HP K550. > I have just installed a new computer with Windows Vista Ultimate and Works > 8.5 factory installed. I have a Works database file that worked fine with [quoted text clipped - 3 lines] > to set the default ptinter to HP 500C. The result was poor print quality. The > printer I have is HP K550. > I have just installed a new computer with Windows Vista Ultimate and Works > 8.5 factory installed. I have a Works database file that worked fine with [quoted text clipped - 3 lines] > to set the default ptinter to HP 500C. The result was poor print quality. The > printer I have is HP K550. I was having the same problem, I changed the default printer from HPPhotosmart C5180 All-in-One to my HP Photosmart 7760 and everything appears to work correctly. Looks like the problem is caused by something in the HP print drivers. The 7760 drivers are the ones supplied by Windows Vista. |
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