If it's an MFC240c it's a Brother, not a Canon.....
Do you have the latest drivers AND firmware update from the Brother website?
http://welcome.solutions.brother.com/BSC/Public/Templates/DownloadTop.aspx?NRMOD
E=Published&NRNODEGUID=%7b2C7B4D65-D5B3-47BF-958E-322BE5EFDCA8%7d&NRORIGINALURL=
%2fbsc%2fpublic%2fus%2fus%2fen%2fdlf%2fdownload_top%2ehtml%3freg%3dus%26c%3dus%2
6lang%3den%26prod%3dmfc240c_all&NRCACHEHINT=NoModifyGuest&prod=mfc240c_all®=u
s&c=us&lang=en

Signature
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
> Hi, it's a canon mfc 240-c
>
[quoted text clipped - 12 lines]
>> > step
>> > instructuions.
John - 28 Jun 2007 19:08 GMT
Oh dear yes a Bother, Canon was my last curse. Yes Cari all the latest
drivers in fact went there last night to make sure. The photo/scan capture I
think was explorer?
> If it's an MFC240c it's a Brother, not a Canon.....
>
[quoted text clipped - 17 lines]
> >> > step
> >> > instructuions.