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Windows Forum / Windows Vista / Printing and Faxing / June 2007My Vista Ultimate refuse to fax
Hi, Can anyone help? My vista Ultimate edition refuse to send fax. When I click Windows Fax and Scan, the system pop up a windows saying that Fax could not access my document folder, so it could not be initialised. I have stop the service, and restart it again, problem remains. i did not use bitlock, or any other encryption software, so anyone can help? So tell us the rest. Did you move your Documents Folder?  SignatureRuss Valentine [MVP-Outlook] > Hi, > Can anyone help? [quoted text clipped - 4 lines] > i did not use bitlock, or any other encryption software, so anyone can > help? Hi, Russ, You are very right, I have point Documents to the root of D:\, do you have any solution to the problem? thanks\ Anthony > So tell us the rest. Did you move your Documents Folder? >> Hi, [quoted text clipped - 6 lines] >> i did not use bitlock, or any other encryption software, so anyone can >> help? Yes. Move it somewhere else. WFS can't find it when it is on the root of a drive. SignatureRuss Valentine [MVP-Outlook] > Hi, Russ, > You are very right, I have point Documents to the root of D:\, do you have [quoted text clipped - 12 lines] >>> i did not use bitlock, or any other encryption software, so anyone can >>> help? hi, Russ, thanks for the suggestion. The previous problem has been resolved by pointing the Document to a folder, but new problem occurs. After I start Windows Fax and Scan, I have configured User Info. Then I was asked to create a fax account. But when I try to create an account use built-in modem (I am using a Sony Vaio Laptop which comes with a built-in Modem, and working fine), system says cannot find the modem. I delete the name of the default one, later system says cannot contact RPC server. ??? May you please help. I think Vista makes the fax too complicated, XP used to be simple and efficient. Thanks > Yes. Move it somewhere else. WFS can't find it when it is on the root of a > drive. [quoted text clipped - 15 lines] >>>> i did not use bitlock, or any other encryption software, so anyone can >>>> help? Actually WFS is far more reliable and tolerant of modems than its predecessor in XP. Have you verified that your modem supports class 1 or 2 Fax and is on the Vista Hardware Compatibility List? SignatureRuss Valentine [MVP-Outlook] > hi, Russ, > thanks for the suggestion. [quoted text clipped - 28 lines] >>>>> i did not use bitlock, or any other encryption software, so anyone can >>>>> help? "My" Documents? Point it to Documents in Vista; "My Documents" is for XP compatibility and is a junction point not a real folder... > Hi, > Can anyone help? [quoted text clipped - 4 lines] > i did not use bitlock, or any other encryption software, so anyone can > help? Except WFS doesn't offer the ability to browse to the Documents folder. This error usually occurs when a user has moved their Documents folder to the root of a drive. SignatureRuss Valentine [MVP-Outlook] > "My" Documents? Point it to Documents in Vista; "My Documents" is for XP > compatibility and is a junction point not a real folder... [quoted text clipped - 8 lines] >> i did not use bitlock, or any other encryption software, so anyone can >> help? Good to know... > Except WFS doesn't offer the ability to browse to the Documents folder. > This error usually occurs when a user has moved their Documents folder to [quoted text clipped - 11 lines] >>> i did not use bitlock, or any other encryption software, so anyone can >>> help? |
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