Hello all.
After installing VISTA Ultimate 64 BIT, I can't use my printer. It's
a
HP LaserJet 3052 connected by USB cable. (it's a multifunction unit
with printer, scanner and fax all-in-one). When I plugged in the USB
cable, Windows recognized the hardware and told me that the drivers
was successfully installed, but when I go to control panel, I can't
find the printer and I can't select the printer when I want to print
something. I can only select fax and "Microsoft XPS Document Writer"
when I try to print anything.
When I go to control panel -> System -> Devise Manager I can see the
LaserJet two places. One is "Picture units" where it's located as a
scanner and the other place is under IEEE1284.4 where it's located as
HP LaserJet (DOT4USB)
How do I get Windows to recognize my LaserJet as a printer?
I tried to download new drivers from www.hp.com but when I try to
install them, I get a notice that says that Windows automatically
installs USB units, and I can only install it if I have a cable to
the
LPT port OR COM port. It's not possible to insert a printer cable
into
the LaserJet.
I tried to install the driver without the USB cable plugged in, but
VISTA says that I cannot install drivers for USB devices, only
devices
for COM or LTP ports.
Chr.
www.cmnielsen.dk
www.shortlink.eu
Tom Ferguson - 19 Jul 2007 20:46 GMT
If installing the printer drivers and then the printer leaves you feeling
like a spaniel chasing its tail, try this:
Click on the downloaded exe file (from HP's web site) and note the drive
and directory to which the compressed files extract. With the printer
_not_ plugged into the USB port, navigate to that directory and run the
Install.exe program. Select "File" as the port for the installation.
Wren setup completes, restart the computer and windows. Now, with the
printer powered on and Windows running, plug in the USB cable. Detection
should now install an instance of the printer connected to the USB port.
Select that as the default printer.
Let us know.
Tom
MSMVP
Windows Shell/User
> Hello all.
> After installing VISTA Ultimate 64 BIT, I can't use my printer. It's
[quoted text clipped - 26 lines]
> www.cmnielsen.dk
> www.shortlink.eu
Christian Møller Nielsen - 20 Jul 2007 09:13 GMT
> Let us know.
Still not working. When I try to print, i get this message
"The selected printer is not a supported HP Unit"
When I connected the USB cable, the were no new detection of a new
printer, but it was allready selected as standart printer in the
controlpanel->printers
Chr.
www.cmnielsen.dk
www.shortlink.eu
Tom Ferguson - 20 Jul 2007 13:46 GMT
Which particular HP file did you download?
Tom
MSMVP
Windows shell/User
>> Let us know.
>
[quoted text clipped - 8 lines]
> www.cmnielsen.dk
> www.shortlink.eu
Christian Møller Nielsen - 21 Jul 2007 09:27 GMT
> Which particular HP file did you download?
http://www.shortlink.eu?24
Chr.
www.cmnielsen.dk
www.shortlink.eu
Christian Møller Nielsen - 21 Jul 2007 09:28 GMT
On 21 Jul., 10:27, Christian M?ller Nielsen <cmnielse...@gmail.com>
wrote:
> > Which particular HP file did you download?
>
> http://www.shortlink.eu?24
the PCL6 driver
Chr.
www.cmnielsen.dk
www.shortlink.eu
Christian Møller Nielsen - 29 Jul 2007 20:18 GMT
Buying a router solved my problem. Vista recogniced the printer after
running the driver downloadede from www.hp.com
Chr.
www.cmnielsen.dk
www.shortlink.eu