Adding network printer error

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Frizzb - 28 Jul 2007 18:16 GMT

I have a machine running Vista Ultimate receives the following error when I
select add printer, add network printer and then select one of the available
network printers from the list: Windows cannot connect to the printer.
Operation could not be completed (0x00000006).

All of the printers available on the network show in the list as available
to add, and it used to work from this machine a week ago. When I ask the
operator what has changed she says nothing.

The spooler service is running, the rpc service is running, the machine can
print to a locally connected printer and can also navigate out the network
for other tasks just fine. Nothing shows as an error in the event logs and
nothing is logged in the windows\system32\spooler\printers folder.

The printer I am trying to add works fine for other Vista and XP clients (it
is shared from a print server).

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BobP - 30 Jul 2007 13:10 GMT

Frizzb:

I am afraid I do not have insight here but want to add to the information. I
have Vista Business and have been using a HP 4700 color printer. I was able
to use the printer, albeit with occasional input errors.

Now i cant connect. I downloaded a driver for the HP 4700 color printer but
still no luck connecting via "add new printer".

The error message I get is similar to yours but different. "Windows cannot
connect to the printer, operation could not be completed (error 0x000002e3)"

So like wise no changes in the network... I too seek ideas.

Bob P.

> I have a machine running Vista Ultimate receives the following error when I
> select add printer, add network printer and then select one of the available
[quoted text clipped - 12 lines]
> The printer I am trying to add works fine for other Vista and XP clients (it
> is shared from a print server).

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Frizzb - 30 Jul 2007 17:02 GMT

After lots of research I opened a call with Microsoft about this and the tech
there has no clue.

We implemented a workaround, which I had seem on the web, where you add a
local printer and create a port using the name of the network printer as the
name of the port. It is working for printing, but I don't have to do this
with any other Vista machine and MS cannot explain why I have to with this
one.

> Frizzb:
>
[quoted text clipped - 28 lines]
> > The printer I am trying to add works fine for other Vista and XP clients (it
> > is shared from a print server).

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