I have used the fax function in Windows XP for years. I routinely backup the
sent and received files. I would like to import these backed up files into
Vista Fax but cannot figure out where they should be copied. It appears it
should be c:\ProgramData\Microsoft\WindowsNT\MSFax\Inbox or SentItems. I
have copied my old file to these folders, but they are not visible in Vista
Fax.
What am I doing wrong? What setting is not set? I can see the backed up .tif
files. They open in the viewer. The faxes I've sent and received in Vista Fax
are viewable in Vista Fax. HELP!!!
Did you try Documents > Fax? That's where mine are.

Signature
Russ Valentine
[MVP-Outlook]
>I have used the fax function in Windows XP for years. I routinely backup
>the
[quoted text clipped - 10 lines]
> Fax
> are viewable in Vista Fax. HELP!!!
Mills Architect - 11 Oct 2006 23:24 GMT
No. That's way too obvious. I'm used to having to make things visible, go
thru multiple nest, etc. ;) Will try that!!! Thanks!

Signature
Donald Mills
> Did you try Documents > Fax? That's where mine are.
> >I have used the fax function in Windows XP for years. I routinely backup
[quoted text clipped - 11 lines]
> > Fax
> > are viewable in Vista Fax. HELP!!!
Mills Architect - 11 Oct 2006 23:26 GMT
No. That's way to obvious. I'm accustomed to making things visible, going
thru nests upon nests, etc. ;=) Will try that. THANKS!!!

Signature
Donald Mills
> Did you try Documents > Fax? That's where mine are.
> >I have used the fax function in Windows XP for years. I routinely backup
[quoted text clipped - 11 lines]
> > Fax
> > are viewable in Vista Fax. HELP!!!
OK. I have started to copy the files to the Documents\Fax folder. However,
there's only the folders for Drafts, Inbox, and Personal Pages. No Sent
folder. And I've tried sending and they end up in the MSFax area (see below).
If you open Vista Fax, go to Fax Settings\Advanced, there's a button to
change the archive folder location, which is c:\ProgramData\Microsoft\Windows
NT\MSFax. That location has folders called ActivityLog, Common Coverpages,
Inbox, Queue, SentItems, VirtualInbox.
Aside from the \Fax folder having only [3] folders and the \MSFax folder
having [6] folders, I have copied some sample WinXP Fax documents to both the
\Fax\Inbox and \MSFax\Inbox and \MSFax\SentItems. None of the WinXP are shown
in Vista Fax.
I know there was a function in WinXP Fax that imported the files, not just
copy. I have a feeling that this is what is needed here. Straight copy just
doesn't seem to be working.
Am I wrong? Would be great. Thoughts?

Signature
Donald Mills
> I have used the fax function in Windows XP for years. I routinely backup the
> sent and received files. I would like to import these backed up files into
[quoted text clipped - 6 lines]
> files. They open in the viewer. The faxes I've sent and received in Vista Fax
> are viewable in Vista Fax. HELP!!!
Russ Valentine [MVP-Outlook] - 12 Oct 2006 11:13 GMT
Let me look into this. It takes some unhiding of files and special
permissions even to expose and access those folders. I assume you have done
that. Also what is your file association for TIF files?

Signature
Russ Valentine
[MVP-Outlook]
> OK. I have started to copy the files to the Documents\Fax folder. However,
> there's only the folders for Drafts, Inbox, and Personal Pages. No Sent
[quoted text clipped - 37 lines]
>> Fax
>> are viewable in Vista Fax. HELP!!!
Mills Architect - 12 Oct 2006 17:39 GMT
Thanks for the note back. File association for .tif files is MS Office
Document Imaging. Found that in CP>Default Programs>Set Associations. The
faxes I do with Vista fax are viewable. The historical files from WinXP Fax,
just last week, are not.
Yep. Have unhidden files and folders. Have given myself every permissions I
can find. Because AutoCAD LT 2007 will not open/run with User Account Control
(UAC) running, I have UAC turned off.
Would it be helpful to attach a file from each Fax program? Is there some
extra "something" the Vista Fax files have that the WinXP files don't?
Lastly, seems like an import function is either missing or needed. Or I
can't find it if there is one. WinXP Fax has it. That's how I always put the
files back when I had to reformat and reinstall in WinXP.
THanks again for your help!!!

Signature
Donald Mills
> Let me look into this. It takes some unhiding of files and special
> permissions even to expose and access those folders. I assume you have done
[quoted text clipped - 40 lines]
> >> Fax
> >> are viewable in Vista Fax. HELP!!!
Russ Valentine [MVP-Outlook] - 12 Oct 2006 21:21 GMT
The method you are using is the correct one (and the only one). Why it isn't
working with Vista I don't know. I'll see if I can reproduce it when I have
some time and bug it directly with the developers.

Signature
Russ Valentine
[MVP-Outlook]
> Thanks for the note back. File association for .tif files is MS Office
> Document Imaging. Found that in CP>Default Programs>Set Associations. The
[quoted text clipped - 73 lines]
>> >> Fax
>> >> are viewable in Vista Fax. HELP!!!
Mills Architect - 13 Oct 2006 06:15 GMT
Thanks for your help!!! Will look forward to hearing from you...

Signature
Donald Mills
> The method you are using is the correct one (and the only one). Why it isn't
> working with Vista I don't know. I'll see if I can reproduce it when I have
[quoted text clipped - 76 lines]
> >> >> Fax
> >> >> are viewable in Vista Fax. HELP!!!
Russ Valentine [MVP-Outlook] - 13 Oct 2006 20:55 GMT
Reproduced here. The developers are aware of the issue. Here's the way
things work: If you do an in-place upgrade from Win XP to Vista, all your
faxes will be converted to a format which will be visible in Vista Fax. If
you do a clean install of Vista then manually move your faxes from XP into
Vista's Inbox and SentItems folders using Windows Explorer, they will not be
visible. You'll have to open those folders directly in Windows Explorer to
view those faxes.
Windows Easy Transfer doesn't seem to handle faxes either. They might
develop a power toy that will allows users to transfer faxes manually. We'll
have to wait and see.

Signature
Russ Valentine
[MVP-Outlook]
> Thanks for your help!!! Will look forward to hearing from you...
>
[quoted text clipped - 93 lines]
>> >> >> Fax
>> >> >> are viewable in Vista Fax. HELP!!!
Mills Architect - 18 Oct 2006 01:25 GMT
Again, thanks for note back. I'm glad it's not just me. Can't imagine I'm the
only only one. Maybe I am at this point with pre-issue Vista. Don't know.
Anyway, surely there will be a tool of some sort to address this. Once Vista
goes on market, though, I'll bet I will not be the only one. Be cool for the
program to import directly kindof like it seems to in the XP Fax. If not, a
tool or toy. Either way, I'm pleased to have been able to find a little
something prior to issue.
THANKS!!!

Signature
Donald Mills
> Reproduced here. The developers are aware of the issue. Here's the way
> things work: If you do an in-place upgrade from Win XP to Vista, all your
[quoted text clipped - 103 lines]
> >> >> >> Fax
> >> >> >> are viewable in Vista Fax. HELP!!!
Russ Valentine [MVP-Outlook] - 18 Oct 2006 23:04 GMT
You're the only one so far. Migrating old faxes isn't a frequent request,
but I suspect there will be a few who will miss it with the RTM if they do a
clean install.
Keep beating up on the fax program and post any other problems you
encounter. The developers are quite keen on making this the best fax module
ever, and so far I think they've succeeded.

Signature
Russ Valentine
[MVP-Outlook]
> Again, thanks for note back. I'm glad it's not just me. Can't imagine I'm
> the
[quoted text clipped - 136 lines]
>> >> >> >> Fax
>> >> >> >> are viewable in Vista Fax. HELP!!!
MalcMacQ - 26 Oct 2006 09:25 GMT
FYI: Posted question on Imorting back on 7/21/2006 & got no response. Glad to
see that the number of users with this problem has at least doubled!
Thanks for your efforts, Russ and Donald, and I hope that the migration
problem gets resolved, or that some kind of tool is built to handle it.
> You're the only one so far. Migrating old faxes isn't a frequent request,
> but I suspect there will be a few who will miss it with the RTM if they do a
[quoted text clipped - 142 lines]
> >> >> >> >> Fax
> >> >> >> >> are viewable in Vista Fax. HELP!!!