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Windows Forum / Windows Vista / Printing and Faxing / November 2008HP Deskjet 3820 Installed but does not print
Hi I've got Compaq Presario running on Windows Vista Basic. I installed HP Deskjet 3820 Printer successfully but it will not print. Problem is that when I click on "Print" button I get notification that the document was sent to the printer but it does not print. Interesting thing is that when I try to access printer properities it does not allow me to do so - it just flashes. I once succeeded in printing out test or demo page but nothing else will print. Your help is greatly appreciated. Regards Alex Boromisa I will help you resolve your issue. Here is the solution... 1. Connect the printer to your computer. 2. Click on Start button >> Control Panel >> Hardware and Sound >> Printers. 3. Click Add a printer. 4. In the Add Printer Wizard, select Add a local printer. 5. Select the Use an existing port check box. 6. In the Use an existing port drop-down list, select USB001 virtual printer port and then click Next. 7. On the Install the printer driver page, select the printer manufacturer HP (not Hewlett-Packard) and the printer name Deskjet 970cse, and then click Next. 8. Select "Replace the current driver" and click Next and then Finish. I hope, this should resolve the issue. Please get back to me if the issue persists... I'll be waiting for your response.... Thank you very much it was helpful and I really appreciate your assistance. I realized myself that problem was in driver due to time difference between printer (XP) and PC (Vista) and sought to find replacement. However, HP website suggested that I should install HP Photosmart Basic Print Driver/HP Photosmart 7150 Printer. That didn’t help as my printer printed out blank pages. This one is great and it works. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-51090-2 &lc=en&cc=us&dlc=en&product=72881&os=2093&lang=en Have a nice day and thank you again you saved me! Kind Regards Alex > I will help you resolve your issue. > [quoted text clipped - 24 lines] > > I'll be waiting for your response.... OMG. You rock! Thank you sooo much! I was trying to solve this for two weeks and I didn't know how... I have almost gone to the shop and bought a new printer.. Thank you.. You saved my life.. Thanks again.. > Hi > [quoted text clipped - 14 lines] > > Alex Boromisa Oh My God! I've got the same printer and the same problem! I've installed it but now when i try to print the window for print opens but nothing happens! When I try to acces printer options just the small window flashes.. Any suggestions? well...did not work for me...all it does is put a question mark by the device in DEVICE MANAGER.....any other advise!!!! really starting to get frustrating.... > Hi > [quoted text clipped - 14 lines] > > Alex Boromisa What (if anything) does the HP Printing Diagnostic test tell you? http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&produ ct=75045&lang=en  SignatureCari (MS-MVP) Printing & Imaging www.coribright.com/windows > well...did not work for me...all it does is put a question mark by the > device [quoted text clipped - 22 lines] >> >> Alex Boromisa |
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