 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Windows Forum / Windows Vista / Printing and Faxing / October 2006Printer Installation Hang
I'm tring to connect to printers that are on a Windows 2003 Server. They are Dell 1710 and 1815n printers. I have even went to makeing sure to load the drivers on the vista machine by going to file and server properties. The drivers are installed localy on the vista machine. When I try to connect to them I see them fine through the network I see them fine. I then click connect and it ask me if I want to install the drivers and I choose yes. Then it says Connecting to "the printer" on "the computer". It then hangs on here the green bar goes accross but never finishes. I have left it up over night. Any thoughts on how to diagnosis this more. i have looked in the event logs and nothen is written there. Thanks Josh There's this window I noticed on my machine...kind of obscure to tell you the truth. Says something about user interactive mode. When you click on the button to take you there it shows the printer's control panel or whatever requires your attention. I believe Dell printers are offspring from Lexmark and mine is a Lexmark so I can say that this is probably your case as well. Anyone know anything about this user interactive mode? > I'm tring to connect to printers that are on a Windows 2003 Server. They are > Dell 1710 and 1815n printers. I have even went to makeing sure to load the [quoted text clipped - 6 lines] > Any thoughts on how to diagnosis this more. i have looked in the event logs > and nothen is written there. Thanks Josh I believe you mean the Interactive Services Detection service. Session 0, the console session, is basically gone. When one logs on now it is in session 1. Some printers throw dialog to session 0. Drivers that do this normally have a problem in Terminal Service scenarios since the dialog goes to the wrong session. UI0Detect.exe monitors the session 0 desktop and any application sending to session 0 will prompt to bring the user to the session 0 space to respond to the prompt.  SignatureAlan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. > There's this window I noticed on my machine...kind of obscure to tell you > the [quoted text clipped - 24 lines] >> logs >> and nothen is written there. Thanks Josh That's EXACTLY right. I do have a problem with this though. The dialog box that informs you of this window shows up on my desktop PC which has Aero on. My laptop doesn't have Aero on and does NOT show this dialog box to take you to the Interactive Services screen and I'm SURE it's got to be there since it's the same printer that I installed on the desktop and thus should be the same installation behavior. Any way to manually access this "Session 0" you speak of? Thanks! -David > I believe you mean the Interactive Services Detection service. Session 0, > the console session, is basically gone. When one logs on now it is in [quoted text clipped - 3 lines] > application sending to session 0 will prompt to bring the user to the > session 0 space to respond to the prompt. I'll check around but no promises since it's not a printer function. SignatureAlan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. > That's EXACTLY right. I do have a problem with this though. The dialog > box [quoted text clipped - 22 lines] >> application sending to session 0 will prompt to bring the user to the >> session 0 space to respond to the prompt. That's great! Thanks. Also...will the error we're all (or most) getting when adding a network printer the old fashioned way (i.e. browse to the printer via Network places, right-click on printer and connect) be fixed in the final version of Vista? Seems a bit obscure to have to add a network printer as a local printer. Thanks. -David > I'll check around but no promises since it's not a printer function. I found someone to ask about the UI0detect service. Is it running on the laptop? I'd verify this first then try the driver installation again. The Add Printer Wizard will detect if you are on a managed network or an unmanaged. A managed network is basically one that has an Active Directory. Unmanaged is the one in your home or small business (but I'll bet there's a number of IT pro out there who will take offense to this description). On a managed network, the default search finds printers that have the same location string as the one you are currently attached. If no one has ever filled this information in then the default location is empty (I guess this managed network is not really that managed- no offense) and the search will only find published printers with no location field. At this point the user needs to Click Not in the list to get to the point where they can type in the print server name On an unmanaged network, the default search finds printers that are hung off TCP/IP addresses, that are shared, that are Bluetooth, and that are Web Services Devices. This is configurable in gpedit.msc We fixed the bogus connection problems when a printer has been renamed. As well as a few other issues. Vista will not support connecting to print server devices that appear as a \\machinename unless they support Samba 3.0. One will be able to connect to them as a local printer using \\machinename\printersharename. When you are using Server 2003, the driver installed there should be the one that is downloaded to Vista (x86 to x86). You should not be required to install the driver locally (unless Dell requires this). Let me know if the UI detection service is running on the laptop. SignatureAlan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. > That's great! Thanks. Also...will the error we're all (or most) getting > when adding a network printer the old fashioned way (i.e. browse to the [quoted text clipped - 6 lines] > >> I'll check around but no promises since it's not a printer function. from the dev on this The service should start only when the session 0 window is up. The troubleshooting steps are as followed: · Repro · If no instances of ui0detect.exe run (taskmgr), sc start ui0detect · If the user dialog shows up then, it means that the hook dll doesn't work · If it still doesn't, then I'd question whether the S0 dialog is really present. SignatureAlan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. >I found someone to ask about the UI0detect service. Is it running on the >laptop? I'd verify this first then try the driver installation again. [quoted text clipped - 39 lines] >> >>> I'll check around but no promises since it's not a printer function. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.