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Windows Forum / Windows Vista / Printing and Faxing / December 2006

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Can't install network printer driver on Vista RC2 5744

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James Lynch - 12 Nov 2006 12:36 GMT
Hello there, Corey,
    I have the same printer <Samsung CLP-500> running as a network printer
and have exactly the same problem. However, opening an XP window in
Microsoft Virtual PC, there is no problem installing the driver.As far as
I'm concerned, it is the most serious defect of Vista and I'm running Vista
RC2 version 5744. It would be interesting to know if anyone else has had
problems installing network printer drivers from other printers.

James

----- Original Message -----
From: "Corey" <Corey@discussions.microsoft.com>
Newsgroups: microsoft.public.windows.vista.print_fax_scan
Sent: Sunday, October 29, 2006 11:55 PM
Subject: Can't install printer driver

>I have a home network laser printer I'll linking with my notebook computer
>w/
> Windows Vista RC1 installed.  When trying to connect to the main computer
> where my laser printer is connected to...I get an error message which
> states
> that
> "Winodws cannot connect to the printer. There is not enough memory to
> complete this operation. Plese close some programs and try again."  Also I
> notice that there are a few selective printer to choose from the pull down
> list with the execption for my printer, which is a (Samsung CLP-500). I
> only
> hope that I don't have to start investing in another laser printer next
> year
> when vista do comes out in full production.  In the meantime, is there a
> another way by passing this error message so that I may connect to the
> printer???    Thankyou.
kevin forsythe - 22 Nov 2006 07:33 GMT
a couple of suggestions to get the driver working under Vista (I don't own a
Samsung printer)
download the latest driver from Samsung website..  right click on the *.exe
file and select the "compadibility" tag and set it to Win XP SP2 and check
the box that says
"run as an administrator"  what this does is trick the exe file to thinking
that it's running on an XP system - the driver may then install with no
problems..

if that doesn't work my other suggestion is .. go into control panel in
Vista  select printers and when you click on "add a printer"  select
Samsung..  and there is a driver listed
for the CLP-550  while I agree that you have a CLP-500 and not a CLP-550  my
understanding is (and I could be wrong)  there is ONLY 1 core Printer driver
in XP & Vista
for all printers..  all the extra features like seeing how much ink you have
left on screen.. setting specific details are done through a mini-port
driver that links into the core OS print driver..

what this means (in english) if you select the closest Samsung driver (or in
fact almost any printer driver )  you should be able to get the thing to
actually print with no problems..  it may not
have advanced features like selecting from Tray #1 -vs- #2   but at this
point (or at least until March 2007) when vendors drivers for Vista start to
get mature..

you could also contact Samsung support ... (and if your able to get past the
1st level .. 3rd world country tech support people ) there may actually be a
Vista driver under development..  this of course comes down
to what your political standing is..  I happen to work for a VERY large
influencial company..  by contacting our internal contacts at places like
Netgear, Microsoft, Cisco etc. things get done.. unfortunately for the
average
joe this isn't always possible..

> Hello there, Corey,
>     I have the same printer <Samsung CLP-500> running as a network printer
[quoted text clipped - 31 lines]
>> another way by passing this error message so that I may connect to the
>> printer???    Thankyou.
James Lynch - 28 Nov 2006 21:25 GMT
Thank you for all the helpful suggestions.Unfortunately, I tried all of them
to no avail. Samsung released a newer CLP-500 driver but this still has no
effect except that it installs properly on the printer server machine.
I've also tried to use the TCP/IP method which installs the printer but will
not print a test page. I know what you mean by getting nowhere with
companies if you haven't got the necessary clout. I just tried to see if
Benq would be doing an upgrade driver for my Acer
ST620 SCSI scanner and the reply was
"There is no driver for vista for this product and at this point there would
be no support or drivers released that will work under vista."

Maybe you could have a word with them ;-)

Cheers,

     Jim

>a couple of suggestions to get the driver working under Vista (I don't own
>a Samsung printer)
[quoted text clipped - 69 lines]
>>> another way by passing this error message so that I may connect to the
>>> printer???    Thankyou.
Dimpz - 10 Dec 2006 21:48 GMT
> Thank you for all the helpful suggestions.Unfortunately, I tried all of
> them to no avail. Samsung released a newer CLP-500 driver but this still
[quoted text clipped - 90 lines]
>>>> another way by passing this error message so that I may connect to the
>>>> printer???    Thankyou.

I have exactly the same problem but I am using a dell 1100 laser. Exact
same error message.

I am using Vista 32bit RTM from MSDN.
 
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