Windows Forum / Windows Vista / Printing and Faxing / August 2008
NON AVAILABILITY OF FAX OPTION IN WINDO VISTA BASIC
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jay sureka - 17 Jan 2008 16:26 GMT For Mr. Bill Gates. I feel it is down right cheating that Vista Basic don't have faxing facilities where as all older editions had faxing facilities. I request that free down load is given to all vista basic buyers jay sureka
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Ken Blake, MVP - 17 Jan 2008 20:56 GMT > For Mr. Bill Gates. He certainly won't see your message here, in this peer-to-peer newsgroup. If you'd like to try to contact him directly, I believe his E-mail address is billg@microsoft.com.
> I feel it is down right cheating that Vista Basic don't have faxing > facilities where as all older editions had faxing facilities. And I think that's simply nonsense. When you buy a product, whether an operating system, a car, or anything else, especially when it comes in several different models, it's incumbent upon you to do the research, find out what features come with each model, and choose the one that meets *your* needs. It sounds to me like you simply failed to do your homework, and got the wrong product; that's nobody's fault but your own.
The reason that there are several different editions of Vista is so each person can choose which feature set he needs. and not have to pay for more than he needs. Not everyone needs faxing capability, and those that don't need it shouldn't be made to pay for it.
Why don't you write to Mr. Toyota and complain that your Corolla doesn't have some feature that my Camry has?
> I request that > free down load is given to all vista basic buyers
 Signature Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup
Russ Valentine [MVP-Outlook] - 17 Jan 2008 21:57 GMT All good and valid points--the same ones I made here the week Vista was released and users started screaming about the fact that fax had been moved to Business and Ultimate and removed from Home. I got flamed to ashes. Amidst the flames, I did see another side to this. In many ways, Microsoft's marketers really did blow it on this one. They exhibited very little understanding of this fax product and its user base. Specifically: 1. The Microsoft Fax module has always been a very limited fax product with few features and less than stellar reliability. It has sufficed reasonably well for the home user who only needs to send an occasional fax and is willing to put up with its idiosyncrasies. Vista's version has some nice new features and is somewhat more reliable, but it has hardly reached the level where I would consider it robust enough for business use where fax merges and sending to multiple recipients are the norm. Moving it from Home to Business just made no sense. They moved it away from the users who need it to the ones who couldn't care less about it. 2. I am a firm subscriber to the caveat emptor principle. But when I tried to see how well or how clearly documented the fact that Home had no fax and only Business did, it was disturbingly obscure. I did finally find it in the fine print, but only because I was expressly looking for it. Sadly, most users do not research their OS "upgrades" nearly as carefully as they should. Microsoft has done a very good job of creating a culture in which casual users just expect that their next OS will not only have all the features of their current one, but also lots of new features and lots of new eye candy. It never occurs to them that any feature might suddenly go missing.
This is, of course, a rhetorical discussion. Nothing will change as a result. The most we can achieve is to hope that users learn some valuable lessons and become more circumspect in their rush to upgrade to the latest OS. Dig beneath the marketing before making that decision. Most will probably still want the new toy in the end, but at least they'll know what they're getting--and what they're not.
 Signature Russ Valentine [MVP-Outlook]
> >> For Mr. Bill Gates. [quoted text clipped - 24 lines] >> I request that >> free down load is given to all vista basic buyers Powerdiamond - 28 Aug 2008 03:25 GMT I would buy your explanation EXCEPT that when in all other versions of Windows were you blocked from faxing?
Hint: NEVER!
I went to HP to try and download appropriate drivers. HP says," Vista already contains needed drivers." I've hated Vista for a long time. XP remains infinately superior mainly due to the lack of bait-and-switch as opposed to it being the reason for Vista's existance.
Vista's other maddening defense is that unless you drop a bundle not only will not let you replace it, it won't even let you erase it.
I had recently purchased a new computer and I thought 'Soft may have corrected this crap. Especially when it first came out I thought that they just came out a couple of years to early with it with it and just didn't get the bugs out. Oddly enough I was able to fax with it. Imagine my surprise when I found out that I sucks more now!!
As far as needing a more elaborate version, I don't recall that faxing was just a use of business?
You are just a little arrogant.
> > For Mr. Bill Gates. > [quoted text clipped - 23 lines] > > I request that > > free down load is given to all vista basic buyers bjr - 28 Aug 2008 12:55 GMT Windows Millennium had no fax software. Time for you to return to the turkey flock you came from. You are certainly no eagle!
> I would buy your explanation EXCEPT that when in all other versions of > Windows were you blocked from faxing? [quoted text clipped - 47 lines] >>> I request that >>> free down load is given to all vista basic buyers Chas D. - 18 Jan 2008 18:29 GMT I agree wholeheartedly, the fax tool, even if rather basic, is one of the most important assets in the communications toolbox for the home / one man office, if anything above e-mail for serious communications. The comment has been made that "you gets what you pays for !" which is valid to a point, but as many new computers are coming pre-installed with Vista with little choice except at excessive cost, that validity is limited. In any operating system, the core tools and their useability are the heart of the structure. Unfortunately Vista seems to display a fondness for "Gimmicks" with too little attention core facilities. If anything my experiences with Vista Home would tend to make me shift back towards XP rather than forwards to a Vista upgrade.
> For Mr. Bill Gates. > I feel it is down right cheating that Vista Basic don't have faxing [quoted text clipped - 10 lines] > > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=1 7d550e7-6d6a-4247-b9ca-d0d0c51cc4fe&dg=microsoft.public.windows.vista.print_fax_ scan Tom Lake - 18 Jan 2008 18:59 GMT >I agree wholeheartedly, the fax tool, even if rather basic, is one of the > most important assets in the communications toolbox for the home / one man > office, if anything above e-mail for serious communications. Yes, but if you have a home office then you're using the computer for BUSINESS and so shouldn't be using the home versions of Vista anyway. I don't know of any individuals who use FAX for personal use. (I'm sure there are some but I don't know them). In any case, many people ASSUMED that since FAX was available in previous home versions that it would be in Vista home versions as well. People who have need of a particular feature should research the capabilities of any upgrades under consideration. A quick look at the MS Website would have told them that there's no FAX in home versions.
Tom Lake
SF Bay'er - 19 Jan 2008 04:28 GMT Well, just so you know one home user that needs a fax, I had to fax a form to my doctor to get his medical clearance for minor surgery. I am retired, am not running a business in my home and would have liked to have the fax capability in my Vista Home Premium. And it would have been nice if my old WinFax from my previous XP computer would have worked. Neither of those were options, so I bought SnappyFax for $30 and now I have fax capability. Tom
>>I agree wholeheartedly, the fax tool, even if rather basic, is one of the >> most important assets in the communications toolbox for the home / one [quoted text clipped - 17 lines] > > Tom Lake Ken Blake, MVP - 19 Jan 2008 15:23 GMT > Well, just so you know one home user that needs a fax, I had to fax a form > to my doctor to get his medical clearance for minor surgery. I am retired, > am not running a business in my home and would have liked to have the fax > capability in my Vista Home Premium. And it would have been nice if my old > WinFax from my previous XP computer would have worked. Neither of those were > options, so I bought SnappyFax for $30 and now I have fax capability. I'm a home user that faxes or receives faxes very seldom, but I like to have the capability for when I occasionally need it. I don't do it through the computer (although I run Vista Ultimate, which has fax capability), but find it much easier to use my small stand-alone fax-machine, which I bought on sale for $20.
I think a stand-alone fax machine can be a better solution than fax software for many people.
> >>I agree wholeheartedly, the fax tool, even if rather basic, is one of the > >> most important assets in the communications toolbox for the home / one [quoted text clipped - 17 lines] > > > > Tom Lake
 Signature Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup
DevilsPGD - 20 Jan 2008 01:37 GMT >I'm a home user that faxes or receives faxes very seldom, but I like >to have the capability for when I occasionally need it. I don't do it [quoted text clipped - 4 lines] >I think a stand-alone fax machine can be a better solution than fax >software for many people. So when you want to send a fax, you print first and then scan what you just printed to send a fax?
That sounds rather like "working for the computer" rather then having your computer work for you.
Myself, I don't have an analog phoneline anymore (and haven't for many moons), so I have no personal stake in this, just curious.
Ken Blake, MVP - 20 Jan 2008 02:50 GMT > >I'm a home user that faxes or receives faxes very seldom, but I like > >to have the capability for when I occasionally need it. I don't do it [quoted text clipped - 7 lines] > So when you want to send a fax, you print first and then scan what you > just printed to send a fax? Depends entirely on what I have to fax. For example, I've had a form that was sent to me that I had to sign and then fax.
Once I needed to fax theater tickets I had voided to a theater, so they could send me replacements for a different performance I wanted to attend.
And worst case, if need to create a document myself and then fax it, yes, I might do exactly as you said. As I said, I need to send a fax very seldom, and printing first and then faxing is no real hardship or lot of extra work.
I've owned my $20 fax machine for about 3 or 4 years. I've received a couple of faxes on it, and sent one out about 3 or 4 times.
As far as I'm concerned, fax is obsolete technology, and should have been replaced by E-mail a long time ago. I have the machine only as a convenience, so I can deal with the occasional company that for whatever reason can't handle E-mail and insists on using it. It happens very seldom, but it's good to have when I need it.
I don't suggest that my solution is best for everyone, but for the person who needs fax capability only seldom, it can work fine, and can be cheaper than fax software.
 Signature Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup
Tom Lake - 22 Jan 2008 13:28 GMT > Myself, I don't have an analog phoneline anymore (and haven't for many > moons), so I have no personal stake in this, just curious. I have a digital phone line through my cable company and can still use my analog modem and AIO printer's FAX capability.
Tom Lake
Russ Valentine [MVP-Outlook] - 19 Jan 2008 11:47 GMT Indeed. The majority of users of Microsoft Fax were home users.
 Signature Russ Valentine [MVP-Outlook]
> >>I agree wholeheartedly, the fax tool, even if rather basic, is one of the [quoted text clipped - 18 lines] > > Tom Lake
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