Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
Discussion GroupsWindows VistaWindows XPWindows MeWindows 98Windows 95Virtual PCInternet ExplorerOutlook ExpressWindows MediaSecurity
Related Topics
MS Server ProductsMS OfficePC HardwareMore Topics ...

Windows Forum / Windows Vista / Printing and Faxing / January 2008

Tip: Looking for answers? Try searching our database.

Scanner Freezing

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
Farmer Scott - 29 Jan 2008 02:42 GMT
My CanoScan 4200F keeps freezing for no apparent reason - it works for a few
scans and then it gives a communication error then a twain error, I then have
to reboot everything to get it started again, sometimes more than once.  It
did it on my old computer with Windows XP but it now seems to be worse with
Vista Home Premium (on a new Dell Inspiron).  My previous Canon 5000 scanner
gave me a similar problem.  I have downloaded all the latest drivers and
switched cables and power outlets etc. but I still gives sporadic problems.  
When I click on "scan profiles" which is off the scanners and cameras window
through the control panel, it never registers that I even have a scanner
regardless of the fact my scanner icon is in that window and the scanner is
working or not.  This is very confusing to Canon as well.
Signature

Farmer Scott
Canada

Kevin - 29 Jan 2008 05:24 GMT
> My CanoScan 4200F keeps freezing for no apparent reason - it works for a
> few
[quoted text clipped - 15 lines]
> is
> working or not.  This is very confusing to Canon as well.

Uninstall all the software associated with the scanner.  Check in Add/Remove
Programs to make sure the driver is also uninstalled.  Reboot your system.
Install the scanner, following the instructions from Canon to the letter.

You mention that this scanner was previously installed on a Windows XP
machine.  Is the scanner actually Windows Vista compatible and, if it is, do
you have a Vista driver for it?
Cari (MS-MVP) - 30 Jan 2008 06:23 GMT
The drivers you need are at:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=120&mo
delid=10445#DownloadDetailAct


(choose Vista from the drop down box and they will appear)

The file you need is called 4200fvst8611a_xpen.exe

The Canon ScanGear Toolbox is called cstbwin4612en.exe and can be found
slightly lower down the page.
Signature

Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

> My CanoScan 4200F keeps freezing for no apparent reason - it works for a
> few
[quoted text clipped - 15 lines]
> is
> working or not.  This is very confusing to Canon as well.
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.