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Windows Forum / Windows Vista / Printing and Faxing / February 2008

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Error on installation of HP printer on 1 machine but others fine.

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Eric - 11 Feb 2008 18:11 GMT
I'm getting an error during the installation of a printer driver.

C:\Windows\system32\spoolsv.exe

Function Address 0x1000173f caused a protection fault (exception code
0xC0000005)  Some or all property page(s) may not be displayed.

I've tried reinstalling the printer driver multiple times and get the same
error.  I have also tried restarting the printer spool service and rebooting
the pc but nothing seems to remedy the issue.
Cari (MS-MVP) - 12 Feb 2008 06:37 GMT
When was that PC last checked for malware?

http://www.updatexp.com/0xC0000005.html
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Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

> I'm getting an error during the installation of a printer driver.
>
[quoted text clipped - 7 lines]
> rebooting
> the pc but nothing seems to remedy the issue.
Eric - 12 Feb 2008 16:40 GMT
Sorry I should have explained that the pc is running vista business.  No
malware on the pc--basically fresh install.

> When was that PC last checked for malware?
>
[quoted text clipped - 10 lines]
> > rebooting
> > the pc but nothing seems to remedy the issue.
Eric - 12 Feb 2008 16:48 GMT
I seem to have the same issues as (Trouble using "properties" option when
printing).  Today i seem to be getting a different error of 0x166173f (it
seems to be short 1 character)  --Guessing it has something to do with hp
laser printers and vista.
Eric - 12 Feb 2008 17:00 GMT
I Wacked the entire spool directory and seems to have fixed it
Helen - 26 Feb 2008 03:39 GMT
What exactly did you do cause I'm having the same problem?  I'm getting the
following 'C:\WINDOWS\system32\spoolsv.exe' error message every time I try to
print anything, or when I reboot computer: "Function address 0x40423fa caused
a protection fault. (exception code 0xc0000096) Some or all property page(s)
may not be displayed."  Everything had been working fine till a few days ago
when this started happening -- I've tried everything I know and can't figure
out what's causing this error message!?

> I Wacked the entire spool directory and seems to have fixed it
 
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