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Windows Forum / Windows Vista / Printing and Faxing / February 2008

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Printer problem printing from vista to XP

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Jollyjoker538 - 19 Feb 2008 10:20 GMT
i have a problem with printing from my Vista system to a XP Machine.
My printer [hp deskjet 940c usb conneted] is installed on the XP Machine
witch hangs on the local network.
When i instal the printer trough the network on my  Vista system it doen't
work.
I can complete the instal but when i try to print nothing is happening?
Can someone explane me how to instal the printer so that i have no problems
with any security in Vista Ultimate?

Thanks for helping out.

Hans
Bassim - 20 Feb 2008 17:15 GMT
Same problem I have.. I have an XP machine and HP officejet printer
connected to this machine.. I have it shared.. and I have a Vista
Ultimate Laptop that I can't print to my shared printer.. I can see the
shared folder and see the printer but when I connect to it and print ;
it job shows up and it goes away from NO errors or anything and printer
didnt print..

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Bassim

Alan Morris [MSFT] - 20 Feb 2008 22:23 GMT
Are there any system print events on the XP machine?

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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> Same problem I have.. I have an XP machine and HP officejet printer
> connected to this machine.. I have it shared.. and I have a Vista
> Ultimate Laptop that I can't print to my shared printer.. I can see the
> shared folder and see the printer but when I connect to it and print ;
> it job shows up and it goes away from NO errors or anything and printer
> didnt print..
Bob F. - 20 Feb 2008 23:25 GMT
> Are there any system print events on the XP machine?
>
[quoted text clipped - 4 lines]
>> it job shows up and it goes away from NO errors or anything and printer
>> didnt print..

What model Office Jet and how is it connected please?  Directly?  USB,
Parallel?
BobF.
Bassim - 21 Feb 2008 14:02 GMT
The printer model is Officejet G55xi (Printer, Scanner, copier, & Fax)
and it is connected to a XP HOME edition Desktop via USB cable. The
printer is shared thru the XP Desktop using (File and print sharing)
Both machines on the same Workgroup (XP & Vista)However when I am on the
laptop (Vista ultimate) connected wirelessly I can see the printer ; I
can see the "C" drive on my xp machine.. but when I try to print to the
printer.. the print JOB appear in my Vista laptop (Queue) for couple of
seconds ... and it disappear no error comes on the screen no messages..
nothing.. so I wait ; and wait and nothing comes out of the printer...?
No error on the XP machine or anything.. happens on the screen.. I am
logged on as an Admin on the Vista machine and the XP desktop is my Wife
logged in as an Admin account.

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Bassim

Alan Morris [MSFT] - 21 Feb 2008 16:29 GMT
Enable Print informational events on XP
Printers Folder
File / Server Properties / Advanced

now send the print job to HPprinter on Xpmachine

I expect an event 10 on the XP machine (the job printed! or so the spooler
thinks).

Are you using the XP driver on the Vista machine or did you install the
inbox Vista driver on Vista?
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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> The printer model is Officejet G55xi (Printer, Scanner, copier, & Fax)
> and it is connected to a XP HOME edition Desktop via USB cable. The
[quoted text clipped - 8 lines]
> logged on as an Admin on the Vista machine and the XP desktop is my Wife
> logged in as an Admin account.
Bassim - 21 Feb 2008 19:25 GMT
Well... on the Vista machine I connected to the printer; I see it and it
install the driver I believe what it has on the XP machine ; I think..
so to answer your question I think it is the XP ; because I didnt go to
the Vista machine and did the ADD printer and point to it.. and select
the driver from VISTA; is that make sense..
but I will try this tonite.. and let you know what's the deal on the XP
machine after I turn on the informational event.
I will keep you posted..
I really appreciate all the help I can get ..

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Bassim

Bassim - 21 Feb 2008 19:32 GMT
By the way, how would you enable the print informational event..
I am looking at my machine and there is no Server properties..you said

printer folder
file/server properties???? / advanced..
I dont see it

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Bassim

Alan Morris [MSFT] - 21 Feb 2008 22:40 GMT
On XP, there is a File menu option in the printers folder.  One of the
selections is Server Properties

On XP and Vista one can right click on any white space in the printers
folder and one of the menu options is Server Properties...

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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> By the way, how would you enable the print informational event..
> I am looking at my machine and there is no Server properties..you said
>
> printer folder
> file/server properties???? / advanced..
> I dont see it
Jeff Scott - 22 Feb 2008 02:36 GMT
I am running into the a similar problem, where I have an XP machine that has
a Dell Photo 720 printer attached to it via USB.  I have been able to print
to this shared printer on the XP machine from a new tablet running Vista for
quite awhile, and then it suddenly stopped printing (while I can still print
from the XP machine).

I have downloaded the Vista driver from Dell, and installed it but it still
will not work.  It states that it cannot communicate with the printer, while
I can see this device (the attached printer, shared drives, etc.).

Any help that you can provide on this would be greatly appreciated.

> On XP, there is a File menu option in the printers folder.  One of the
> selections is Server Properties
[quoted text clipped - 8 lines]
> > file/server properties???? / advanced..
> > I dont see it
Alan Morris [MSFT] - 22 Feb 2008 19:17 GMT
Please start a new post with this new issue.

Please include any specific errors

thanks

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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

>I am running into the a similar problem, where I have an XP machine that
>has
[quoted text clipped - 26 lines]
>> > file/server properties???? / advanced..
>> > I dont see it
longvale - 23 Feb 2008 07:46 GMT
Try this..
Hi this is a response I found on VNUNET.Com from a Robert Clayton which
worked for my situation which is similar to yours. I tried to access a
printer on my XP Home machine in another room via a wLAN, from my Vista
desktop. Constantly had a "cannot access printer" message until I followed
the instructions from Bob Clayton. Seems Vista will only access a 'local
printer' not a network one. From memory I needed to download the latest Vista
compatible driver for the printer attached to the XP machine, onto my Vista
machine before I took the steps below.

"Posted: 05-Aug-2007 19:09 Reply

Been trying to connect my wifes new Vista laptop (yuk) to print out to my
networked XP desktop's printers. I could see the files and printers on the XP
machine from the laptop. Tried all the usual , firewalls,file and printer
sharing turned on. Would not connect !

Apparently this is a problem that hasn't been solved.

This "workaround" solved it for me.

.

1.) Verify that File and print sharing is turned on and properly configured

on the XP machine.

2.) Locate and notate the Win XP computer name (i.e. "Desktop") (Found in

System Properties in the Computer Name tab)

3.) Locate and notate the printer share name on the XP computer (i.e.

"Printer") (Found under the Sharing tab on the Printer Properties page)

4.) On the Vista machine launch the "Add a Printer" wizard

5.) Choose "Add a local printer"

6.) Select "Create a new port" radio button and choose "Local Port" from the

drop down menu

7.) Press Next

8.) In the "Enter Port Name:" box enter the following: \\Desktop\Printer

where "Desktop" = the computer name from step 2 and "Printer" = the printer

share name from step 3.

9.) Select the Printer driver from the list provided or use the "Have Disk"

button to install the correct Vista driver if it is not in the built-in list.

It is critical that the driver you use is Vista compatible.

10.) Press next

11.) Give the printer a distinct name and choose whether to set as the

default.

12.) Press Next

13.) Print a test page to verify functionality.

14.) Press Finish

.

Hope this helps someone else.

.

Bob "

Let us all know if it works??!!

> i have a problem with printing from my Vista system to a XP Machine.
> My printer [hp deskjet 940c usb conneted] is installed on the XP Machine
[quoted text clipped - 8 lines]
>
> Hans
Bassim - 27 Feb 2008 14:34 GMT
I did and I checked the Event viewer and I got an error 6161 on the
Vista machine .. in the event log.. the job show up in the Queue but
nothing printer.. ; I got the error
The document <document> owned by <username> failed to print on printer
<printer>. Data type: NT EMF 1.008. Size of the spool file in bytes: 0.
Number of bytes printed: 0. Total number of pages in the document: 0.
Number of pages printed: 0. Client machine: <computername>. Win32 error
code returned by the print processor: <error code>.

Signature

Bassim

Alan Morris [MSFT] - 27 Feb 2008 19:15 GMT
Was there actually an <error code>?

2 file not found
3 network resource not available
5 access denied
6 invalid handle
8 out of resources

Is this a local printer or in the printers folder is it listed as
PRINTER on XPMACHINE

?

Signature

Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> I did and I checked the Event viewer and I got an error 6161 on the
> Vista machine .. in the event log.. the job show up in the Queue but
[quoted text clipped - 4 lines]
> Number of pages printed: 0. Client machine: <computername>. Win32 error
> code returned by the print processor: <error code>.
 
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