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Windows Forum / Windows Vista / Printing and Faxing / December 2006Scanned Fax page is garbled
I can scan just fine from the WFS tool. However, when I try to to scan a page to fax it, the fax is unreadable ...even in my "preview". Its not the scanner sicne I can scan just fine . Check with your hardware mfg. to see if they have Vista compatible software or drivers. I have an HP All-In-One 5510 with fax, and Vista does not support it. Thus, everything else works fine in Vista, but, the fax, and HP is not saying if, or when, they might have Vista compatible sw or drivers for it. Hope this helps. Jan :) MS MVP - Windows IE >I can scan just fine from the WFS tool. However, when I try to to scan a > page to fax it, the fax is unreadable ...even in my "preview". > > Its not the scanner sicne I can scan just fine . If that was the case, I wouldn't be able to scan ...scanning works just fine. As a workaround, I use the Epson scan utils to scan and then "print" to FAX and that works fine .. Its the scan module inside the FAX application, its doing at a too low of a resolution. > Check with your hardware mfg. to see if they have Vista compatible software > or drivers. I have an HP All-In-One 5510 with fax, and Vista does not [quoted text clipped - 11 lines] > > > > Its not the scanner sicne I can scan just fine . > If that was the case, I wouldn't be able to scan ...scanning works just > fine. [quoted text clipped - 6 lines] > a > resolution. I see. Good luck in getting it resolved. I have a second desktop that I can use for my Faxes, so it am not totally without fax capability, but, I would like to be able to work from within Vista without having go around about. Jan :) MS MVP - Windows IE >> Check with your hardware mfg. to see if they have Vista compatible >> software [quoted text clipped - 14 lines] >> > >> > Its not the scanner sicne I can scan just fine . |
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