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Windows Forum / Windows Vista / Printing and Faxing / May 2008

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Lexmark 8350 Vista print problem on a network

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bjr - 05 Apr 2008 04:44 GMT
I have a senior friend with a Lexmark 8350 AIO (Vista drivers
available)installed via USB on a XP home laptop. The XP laptop sees the
internet via an ethernet connection to a Belkin wireless router. The XP
Lexmark XP Driver software was installed and the printer worked fine. He
shared the printer in XP. He hs another laptop loaded with Vista Home
Premium that he has connected wirelessly via the Belkin router. Both
computers are on the same workgroup. He can see folders and files files
of each computer on the other computer. When he tried to set up Lexmark
as a network printer in the Vista laptop, he sees the share name but the
print wizard fails with a code 0x0000000d. Based upon comments located
here
http://forums.microsoft.com/TechNet/ShowPost.aspx?PageIndex=1&SiteID=17&PageID=1
&PostID=1093075

he removed the printer from the XP computer, rebooted, and installed the
VISTA drivers for the printer on the XP machine and allowed sharing ok.
The printer works from the XP machine. However,he still gets the
0x0000000d error on the Vista laptop when he tries to add the printer to
that machine as a network printer.

Any suggestions to solve this problem would be appreciated.
**********
Alan Morris [MSFT] - 14 Apr 2008 20:27 GMT
this is the error

E:\>winerror 0x0000000d
   13 ERROR_INVALID_DATA <--> No NTSTATUS matched

Create a Local printer instead that targets a Local Port in the form
\\XPmachine\printershare, use have disk to install the Vista driver.

Signature

Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

>I have a senior friend with a Lexmark 8350 AIO (Vista drivers
>available)installed via USB on a XP home laptop. The XP laptop sees the
[quoted text clipped - 15 lines]
> Any suggestions to solve this problem would be appreciated.
> **********
bjr - 15 Apr 2008 00:15 GMT
Tried that - still did not work - could not communicate with the Lexmark
 8350 AIO attached to the XP laptop from the HP Vista Premium laptop.

The AIO works fine when attached to each computer via USB (not through
the wireless network) and the laptops can share files and folders.
Lexmark support gave me your suggestion and then gave up.

> this is the error
>
[quoted text clipped - 3 lines]
> Create a Local printer instead that targets a Local Port in the form
> \\XPmachine\printershare, use have disk to install the Vista driver.
Alan Morris [MSFT] - 15 Apr 2008 18:23 GMT
This would only allow print sharing.  I do not think any other functions
would work.  Did Lexmark state the device could be shared?

Did you get a Lexmark communication error or the print job fails with some
error?

Signature

Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> Tried that - still did not work - could not communicate with the Lexmark
> 8350 AIO attached to the XP laptop from the HP Vista Premium laptop.
[quoted text clipped - 10 lines]
>> Create a Local printer instead that targets a Local Port in the form
>> \\XPmachine\printershare, use have disk to install the Vista driver.
bjr - 16 Apr 2008 02:51 GMT
When I tried to print a test page during the Vista laptop printer setup,
I get a communication failure error from the Vista laptop trying to
print on the Lexmark printer connected to the XP Laptop. Laptops can see
each other and share files and folders with no problem.
The XP laptop has only USB 1.1 ports (it's that old), while the Vista
has 2.0 USB ports. Would that make a difference?

> This would only allow print sharing.  I do not think any other functions
> would work.  Did Lexmark state the device could be shared?
>
> Did you get a Lexmark communication error or the print job fails with some
> error?
Alan Morris [MSFT] - 16 Apr 2008 18:36 GMT
The USB port speed should not make any difference.

When you create a Local Port using \\XPmachine\printershare you basically
copy the file to the other machine

Can you print to file on the Vista machine then copy the print file to
\\XPmachine\printershare?

you will need to open a command prompt

copy filename \\XPmachine\printershare

Signature

Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> When I tried to print a test page during the Vista laptop printer setup, I
> get a communication failure error from the Vista laptop trying to print on
[quoted text clipped - 8 lines]
>> Did you get a Lexmark communication error or the print job fails with
>> some error?
bjr - 12 May 2008 16:40 GMT
The Lexmark owner with this problem ( a senior) finally got back to me.
Using remote assistance, I tried the copyfilename
\\XPmachine\printershare command from his Vista laptop (wireless to
Belkin router) (XP machine is wired to the Belkin, Lexmark 8350 AIO set
up on this computer).
When the command is executed from a Vista laptop admin cmd window using
a file saved as a print saved to a file (*.prn), the printer prints a
blank page.

Alan Morris [MSFT] wrote:
> The USB port speed should not make any difference.
>
> When you create a Local Port using \\XPmachine\printershare you
basically
> copy the file to the other machine
>
[quoted text clipped - 4 lines]
>
> copy filename \\XPmachine\printershare
 
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